10.0

really awful
Crashes / Fires:
17 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
9,071 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 BMW 328 brakes problems

brakes problem

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2013 BMW 328 Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #14

Dec 182013

328

  • 2,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 BMW 328li. The contact was approaching an intersection at 15 mph when the E brakes failed. The contact subsequently crashed into the rear of another vehicle. There were no injuries. The police were notified and a report was filed. The vehicle was towed to the dealer for inspection but the contact was not informed of any diagnosis. The vehicle was not repaired. The manufacturer was notified of the incident. The approximate failure mileage was 2,000.

- Maple Wood , NJ, USA

problem #13

Jan 142014

328 4-cyl

  • 3,500 miles
While parking car accelerated - would not stop. Went through parking lot, over railroad ties and went across street - brakes would not work, air bags did not deploy. Only thing that stopped the car was the gate that it crashed into - 2 days prior to this, car shut off while at a red light - totally shut down, next day (day before accident) radio panel froze - could not change channel or anything - almost like electric system froze.

- Belleville, NJ, USA

problem #12

Nov 272013

328 4-cyl

  • 11,000 miles
Intermittant loss of brake assist resulting in rear end collision.

- West Linn, OR, USA

problem #11

Oct 012013

328

  • 200 miles

A D V E R T I S E M E N T S

Why would this information be on the internet, while NHTSA has not released any recall information at all" this is not the only information about a "brake" recall, while NHTSA's ODI has initiated a brake "investigation." Various BMW internet forums have indicated a "recall" in detail...but NHTSA's web site indicates nothing. What's going on" recall: 176,000 bmws for power braking failure the 3-series, 5-series, X1, X3 and Z4 models with 4-cylinder engines are affected. By exhaust notes 11 hours ago BMW is recalling 176,000 cars worldwide to fix power brake failures, according to wire reports and filings with the National Highway Traffic Safety Administration. On 2012-2014 BMW models with the company's new 2.0-liter turbocharged 4-cylinder engine -- including the Z4 sdrive28I, 320I and 328I, 528I, X1 sdrive28I and xdrive28I, and the X3 xdrive28I -- the engine vacuum pump can lose pressurized oil meant to drive the power brake mechanism. Due to a poor fit of the intake camshaft's seal disk, oil may be blocked from leaving the engine to lubricate the vacuum pump, which could then cause the vacuum pump to fail and the loss of power-assist braking. While the brakes would still work, stopping distances would increase due to increased driver force needed on the brake pedal. A total of 76,190 cars are affected in the U.S. the diesel-powered 328D is not affected. More.

- Torrance, CA, USA

problem #10

Sep 222013

328 4-cyl

  • 200 miles
While driving southbound on a two lane road, I went to apply my brakes as an intersection was ahead. When I pushed my brake pedal in, it returned no pressure and felt like my brakes were out. I pushed the brake pedal all the way to the floor, while using the E-brake as back-up and came to a stop. I did not think the vehicle would come to a stop before entering the intersection. I returned the vehicle to a safe location and notified roadside assistance for a tow the next morning. The vehicle has been at the dealership since last Monday.

- Avon, IN, USA

problem #9

Aug 292013

328

  • 3,100 miles
Purchased the new BMW 328I 2013 in may, 2013. After roughly 3 months having the car, I was in a parking lot, pulling into a spot at a low speed. For no reasons, the brake suddenly and totally failed on me. I could not stop the car before the car run over the curb and the front end of the car collided with the concrete block. I was luck that I was not on highway or street when this brake malfunction occurred. I called BMW sos assist and requested towing the car to a local BMW service department. The BMW service advisor told me to send the car to the collision center for a regular body work, but I showed them all the brake malfunction incidents reported online for the same model and year car and insisted they contact BMW na and check the entire brake system. The car has been in BMW position now for two weeks waiting for BMW na field engineer. BMW did not provide a loaner to me.

- Cypress, TX, USA

problem #8

Sep 012012

328

  • 1,000 miles

A D V E R T I S E M E N T S

I have experiences braking problems in my BMW 328I since I purchased it in August of 2012. Specifically the car will lose braking pressure at low speeds as I am coming to a stop. The problem is intermittent and my car dealer has been unable to replicate and diagnose the issue. In detail: I will be coming to a stop, perhaps 2 or 3 mph using constant brake pressure to stop the car. Occasionally there will be a loss of brake pressure and the car will keep moving forward several feet unless I apply hard pressure to the brake peddle. This occurs with some regularity and has not caused and accident. I now compensate for it, but it seems to be a very strange issue to have.

- Exton, PA, USA

problem #7

Jun 162013

328 4-cyl

  • 1,700 miles
Bought a new BMW xi 328 on April 30. On June 16, with 1700 miles on car brakes failed. While slowing for a traffic light the brakes seemed to engage but failed to stop the car--like they were working but didn't. car went through a light and I quickly hit park to stop it in the intersection. Once no cars were around I pulled to the side and tested them. They stopped on a few tests so thought it was me. And as I drove, slowly, the brakes stopped several more times, and then they failed again and I averted hitting another car by pressing park button again. I had the car towed to BMW and they determined it was the vacuum pump and other brake issues. No warning light went on the dash to alert me. They said there was a service alert on this issue by BMW. BMW said parts not available for several weeks and two days later offered to exchange the vehicle for a new one. Brakes seemed "spongy" from the start but had always worked until they didn't. fortunately no one was hurt. I took them up on their offer and new (exchanged) car brakes feel ok. I didn't report because NHTSA rep told me not necessary because BMW was doing the right thing. But read in la times that this is a bigger issue and wanted to go on record that there was a problem. BMW did the right thing but worry that this issue could crop up with others, and even in my new car.

- Milford, CT, USA

problem #6

Jul 152013

328 4-cyl

  • 11,000 miles
I was moving very slowly, less than 5mph, in a line of cars waiting to pull into a parking lot. All of a sudden, brake pedal became rock hard. I could not stop the car from rolling. I had to shift into park to avoid hitting the car ahead of me. Restarted the car, brakes felt normal. This has not happened since. I informed the service department at the dealer, but they said they can't re-create the problem, therefore they cannot do anything about it. I read news reports that this is being investigated by your organization and decided to report the incident which took place on 7/15/13.

- Brooklyn, NY, USA

problem #5

Jul 032013

328 4-cyl

  • 1,000 miles
Roughly two months after taking possession of my new BMW 328I, I was driving on the freeway when my car suddenly and without warning lost all braking ability. The brake pedal was hard as a rock. Fortunately, I avoided an accident by coasting off of the freeway and into a hotel parking lot. My car was taken by tow truck to a service department at BMW, where it remains to this day. My service advisor initially informed me that only the vacuum pump needed to be replaced. A week later, however, I am told that the intake camshaft must also be replaced because it is badly damaged.

- Los Angeles, CA, USA

problem #4

Feb 052013

328 4-cyl

  • 7,200 miles

A D V E R T I S E M E N T S

While slowly coming to a stop, the brake pedal became hard yet the car would not stop and seemed to glide for 10-15 feet before finally stopping at which point the engine revved to 6000 RPM, but did not accelerate. The pedal became so hard that I could not press any harder, yet was still slowly moving. Turned the car off and restarted the car and drove to the dealer. The dealer could not find anything wrong. On 7/15/2013 the exact same thing happened again as I was pressing the brake pedal I could feel the car continuing to move forward and the brake pedal became very hard yet still did not stop the car. As soon as the car finally stopped the engine revved to 3500 RPM, at which time I shut it off. Car is back at the dealer and bmwna has been notified of both episodes.

- Prairie Grove, IL, USA

problem #3

Jun 202013

328 4-cyl

  • 1,020 miles
I purchased a new 2013 BMW 328I in late May. Within a week of ownership the brakes failed. The car was towed to the dealership and was there for three days. Then less than a month later, last week, the brakes failed again. I almost got in a bad accident and in fact did scrape the curb. I was told the original problem was a vacuum pump, similar to other reports on this site related to that model of car.

- Atlanta, GA, USA

problem #2

May 292013

328 4-cyl

  • 200 miles
After purchasing this car new, the power brakes completely failed on May 23. I had the car towed to BMW where they replaced the brakes vacuum pump. The car was returned to me where the problem happened again, the day it was returned, exactly the same way as before. When you push on the brake, the peddle is really hard and barely responds. It is very difficult to stop the car.

- Whitinsville, MA, USA

problem #1

Jan 272013

328 4-cyl

  • 2,250 miles
The subject vehicle accelerated unexpectedly when the car was slowly turning into a parking space in a parking lot. The driver had to suddenly press very hard on the brake in order to stop the car.

- Mclean, VA, USA

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