Exhaust gas recirculation (egr) cooler recall: Contacted BMW customer relations as per recall letter from BMW of N.a. via email and they left a voice mail that parts have not been available. Recall status also has been stating - "remedy not yet available". recall was made in Oct 25, 2018 and it is nearing 6 months but no solution or repair process has been initiated. Letter states possibility of increased risk of fire could occur if engine intake manifold has small holes due to failure of egr. Kindly please help with this untimely and unreasonable time period of repair lingering without any safety for the driver of this car. Currently no problem has occurred but feeling of driving on borrowed luck and time is not a safe one. Thank you for your help.

- Eastvale, CA, USA

Egr valve failure while on highway traveling at highway speed. No indication on vehicle monitoring system that something was wrong. Failure cause significant damage to throttle body, air sensor, intake system due to high temperature gases being ingested into engine. Damage included melted plastic (fire) on the intake system. Repair ticket and record for damage and parts replaced is on record at mt. Laurel, BMW in mt. Laurel, NJ. Issue happened at 101,200 miles, 1000 mile over warrantee.

- Burlinton, NJ, USA

While driving at 65 mph or so the vehicle's on-board message center read "drive-train malfunction". I pressed on the accelerator and there was no response. The vehicle was loosing momentum quite quickly which required me to swiftly, but safely to pull over to the roadway edge. This is the third time the issue has presented itself. The first time was a few months from purchasing the vehicle. The dealer found metal shavings in the fuel lines. They replaced the entire fuel system and sent me off. A few months later I took the vehicle in for service I.e. oil change, inspection, etc. While inspecting my car they again found metal shavings in the fuel lines. They again replaced the entire fuel system and said it was fixed. Just this weekend September 30, 2018, I was driving my vehicle on the freeway and again the car went limp. No power, limited steering control, no response from accelerator. Essentially a catastrophic event because without power a vehicle is a rolling projectile. According to the dealership the vehicle once again has metal shavings in the fuel system. Total count for replacing fuel system (3).

- Victorville, CA, USA

My car has stalled twice on the highway and had to be towed for service as it would not start. The error in the system was for the fuel pump. There has been a recall for my same year make and model for this issue related to the fuel pump, but my VIN was not included.

- Mattawan, MI, USA

My BMW 328I X-drive giving "drivetrain malfunction" message when the car was running on sport mode or eco mode. After few minutes of driving the cars shuts down. This had happened 3 times before in same month and every time the dealership looked at it the replaced a part(fuel injector and module in fuel tank) no help and happened again next day they did it. After I topped up the fuel with 2 gallons when this happen this time the message is not should no more and the car started running normal gain. BMW is not able to figure out the issue and I will be turning it in tomorrow again for diagnosis. The issue is still un-know.

- Dayton, OH, USA

While proceeding at 50 mph on heavily-traveled 2-lane country road, the engine cut out leaving the car with no propulsion. I was able to coast to the driveway of a local farm and come to a stop safely off the road. My repeated attempts to restart the engine were unsuccessful. I then called for a wrecker which towed the car to the BMW dealership. The dealer subsequently informed me that the fuel pump had failed (repair work was under warranty). Note: I purchased this car new in 2014. After this incident, I performed a google search and found that my year/model BMW had been recalled for a fuel pump issue [NHTSA campaign 15V189000]. I never received that recall notice and to the best of my knowledge, am not aware that the required work was ever done.

- Keswick, VA, USA

I was driving home and car stops running I mean completely stops running cars and truck swerving to keep from hitting me stuck in the middle of the road. As I look up information about BMW recalls I find that a recall has been gives non serval cars like mine in 2015 and BMW won't fix my car unless I pay $1600 for a new fuel pump. C

- Stilwell, OK, USA

March 6, 2018, my car started shaking as I merged from 101 to 405 S in los angeles. Message indicated a drive train problem and to "drive moderately". car stopped and would not restart seconds later. While waiting for a tow, was rear ended at a dead stop. BMW santa monica found metals shavings in fuel line and replaced fuel system; my car also had $13,000 of body damage. I have seen many other reports of the same problem - BMW should have recalled the car to fix the fuel system before I had an accident. Now my car is devalued and I do not have same level of confidence in driving it.

- Cardiff, CA, USA

Without any warning, the vehicle lost power suddenly/ abruptly stopped on a busy city street. The vehicle almost get slammed into by other vehicles traveling behind it. This was potentially a cause for a fatal accident. BMW dealership informed that the cause was the sudden failure of the fuel pump. Vehicle is at 39,900 miles, & is cover by BMW certified pre-owned warranty.

- Lake Oswego, OR, USA

While accelerating my 2014 BMW 328D I heard a grinding noise and the car hit the brakes so hard that the seat belt pinned me against the seat and my chest hurt after that for a couple days. I called BMW roadside and the police to assist with traffic since I was in the middle of the road, was late evening and raining also. The police officer tried to move the car but the wheels were locked and was unable to put it in neutral or move. While getting out of car he tells me that I am lucky in his own words "on this weather on the freeway you would've been dead by now". also the tow truck driver had the same line as the officer and he dragged the car on the bed since the wheels were locked. The car was taken to the dealer and BMW diagnosed it as "fuel pump blew up internally and distributed metal shavings throughout the entire fuel system and through injectors." 4 injectors need replacement along with the fuel rail, the fuel pump and repairs made tot the entire fuel system including the tank. BMW will cover everything since the car is still under warranty ( I am at 45 K miles)! most traumatizing experience of my 40 years life in a 50K+ car! BMW never warned me of possible fuel pump failure problem with their diesel cars and no car should pin you with the seat belt against the seat unless it's an accident!

- Alhambra, CA, USA

I was driving home from work on November 16th and was within a couple miles of my house when I heard a loud bang and a whirring sound coming from my car. There was an error message that popped up stating drivetrain malfunction, drive cautiously.' The car became very jerky and I drove slowly. I was fortunate to make it back to my driveway, but then my car completely failed. I had the car towed to the dealership and the called to let me know the transfer case had failed. Thankfully I wasn't injured in a car wreck when the it failed. The car only had about 46,500 miles and was completely covered under warranty. I was fortunate to get home, but a complete failure could have led to being stranded or worse, an accident.

- Nazareth, PA, USA

While driving down the interstate on Oct. 22, 2017 my vehicle turned off in the middle of the road displaying an error saying "drive train malfunction". the car went from going 60mph to a dead stop. I was stranded in the road while cars were zipping past me at least 60mph. I was in some serious danger if it wasn't for the fast response of the tow truck to get me out of there (the police were called as well to do traffic control but the tow truck showed up before they even got there). The vehicle was towed to a BMW dealer. They ran some tests and told me it was a fuel pump problem. They said the fuel pump broke internally and distributed metal shavings throughout my entire fuel system and through my injectors. All 4 injectors need replaced along with the fuel rail and the fuel pump and repairs made tot the entire fuel system. My car is only at 66K miles. I did some research to see if this problem was recalled because this is a very unsafe problem to have. After looking, I saw that a recall was sent out for all BMW models except for the 328D(diesel). Why is that" how do you claim something is unsafe on a car using the same parts that just got recalled but excluded the diesel model. I have read something stating there was not enough complaint towards the diesel model but the 328D was not produced nearly as much as say the 328I, so obviously it will have fewer complaints. I can see right now 5 pages of complaints about the same safety issue I am having that says otherwise. Now I am paying upwards of $16,000 dollars due to a safety issue. This doesn't seem ethically correct on anyone's end. How is there no resolution to this problem" we are going to let people come to a complete stop on the interstate an risk a major accident. I can't believe this has slipped through the cracks when all other models were recalled for the exact same problem!!

- Titusville, FL, USA

High pressure fuel pump failed causing catastrophic damage to entire fuel system, requiring replacement of entire fuel system including fuel pumps, fuel lines, tank etc. Stall occurred on busy street which was a near death experience that could have resulted in accident / injury / death. Most terrifying experience of my life. Took car to crevier BMW and dealer stated that there was nothing I could have done to prevent the incident. 2014 2 series, 3 series, and 4 series all have been recalled for high pressure fuel pump failure. The diesel model appears to be the only one not covered in the recall and clearly is defective.

- Fullerton, CA, USA

The contact owns a 2014 BMW 328D. While driving 50 mph and slowing down to make a turn, the vehicle suddenly lost all power and the check engine warning indicator illuminated. The vehicle was towed to steve thomas BMW Inc (411 E daily dr, camarillo, ca 93010 (805) 482-8878) where it was diagnosed that the high pressure fuel pump failed and released metal shavings into the fuel system and engine. The fuel system needed replacement. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact researched online and found NHTSA campaign number: 15V189000 (fuel system, gasoline), but the VIN was not included. The failure mileage was approximately 50,000.

- Camarillo, CA, USA

2 of 4 injectors have failed at or before 40000 miles I think the problem is the fuel pump, they have been recalled in the gas models check eng.light came on fuel mileage droped by 35% did not drive anymore till injector was replaced

- Winston Salem, NC, USA

At 55K miles in April 2017, in fast lane of freeway, drive-train malfunction message displayed with service engine lights. Car lost power as I was fortunately able to change multiple lanes to shoulder as car lost complete power. BMW sos did not function. It took 3 tow drivers and 3 hours to manually override system to get car in neutral to safely put on truck. BMW advised they would have to jack car and remove transmission panel to manually put in 'drive' which was not an option on the narrow shoulder of I-10 in ca. Diagnostics revealed high pressure fuel pump failed and 'exploded' sending metal particles through entire fuel system. Dealer advised over $10K in parts however BMW covered under the 'ca emissions warranty.' Entire fuel system replaced (tank, lines, injectors and pump). Unsure if it is related to the ultimate failure of the pump but all injectors failed and replaced in 2016. 42,162 mi / September 8, 2016 engine light -faulty cyl 3fuel injector fault code 24bd00 'replaced #3 44,495 mi / October 13, 2016 engine light-fault code 24C000 - replaced injectors 1 and 2 & 4

- Scottsdale, AZ, USA

Going about 60mph, my car completely loses power and shuts down. Power train malfunction loss of power flash on the screen. Ive had the car for 20 days, and at 52000 miles. 2000 over my warranty. BMW is auotibg ne $5,000 to fix the high pressure fuel pump and system, fuel rail sensor, and fuel rail pressure valve which all ultimately work together. But BMW has already recalled all other 2014 328 models for the exact same fuel pump problems im having except the 328D model was the only one left out"???! BMW makes very few of these models to begin with, so naturally there arent going to ve as many complaints with the 328D if there are fewer produced. Its common sense. Looking through the complaints on safecar.gov 98% of the complaints on the car ultimately come to some sort of fuel system failure causing loss of power and total shut down. At 60 mph and 2 babies in my back seat it was more than scary. Im disgusted with BMW leaving out and not recalling the 328D when they did all the others. I mean what does it take to get some answers around here on this when there are multiple upon multiple complaints?? I mean I got on my phone immediately and diagnosed the problem before sos even came on my speakers just off of the terrible reviews and complaints people are saying off the internet alone! the BMW service center also told me all of that exact year and model that they have had in there lately have been due to the same issue!! this is a cost I cannot even afford at the moment, especially for a vehicle 2000 miles out of warranty. And is basically a brand new car and to already be faulty?? I'm afraid to even drive it again once it does get fixed, being that they are replacing the parts that just failed!! with the exact same parts?!!! what to just fail again, and take the chance of next time on a busy road when it shuts down, actually having a collison with a vehicle instead"!

- Kilgore, TX, USA

All 3 series from 2014 were recalled by BMW except diesels. My car is 3 years old 328 diesel and the fuel pump disintegrated causing entire fuel system to be contaminated with nickel shavings. The recalled gas bmws from 2014 experienced the same problems so clearly my car has the same faulty fuel pump with improper nickel plating installed, and should also be under this recall. Since I commute (hence diesel) a lot and my car is out of warranty despite the fact is 3 years old I will have to pay outrageous $13,000 to resurrect it. In fact I almost died when the engine suddenly stalled with the infamous "powertrain malfunction" message. I had a hard time pulling to the side of the road. My car, just like any 2014 gasoline versions, should be under the same BMW recall and the fuel system should be replaced by the company for free, not a third of the price of the car! I have pictures of fuel tank full of nickel particles, and the fuel pump itself. They are made by bosh not BMW and clearly not done properly. The new pump is different now so BMW fixed it, yet they don't admit they even changed this part. If they notified their costumers, I'd just replaced the pump for $1250, not an entire fuel system for such enormous price. This is unacceptable and such faulty cars should not be allowed for sale in us. If the high pressure fuel pump destroys itself and the entire fuels system including low pressure pump and even a fuel tank, this is clearly a badly design car. I had to replace one of the fuel injectors just after 1.5 years of using the car (I purchased brand new) because of a slow pilling nickel shavings. I have this car for 3 years and already paid over $10,000 for maintenance! this happened in the city driving around a roundabout at night and car was in motion.

- Ladera Ranch, CA, USA

This is a 2014 diesel 328 with 50K miles. I got warning message from onboard diagnostic stating "drivetrain. Maximum power not available. Drive moderately." I drove moderately to my destination. This disappeared after stopping for 6 hours. Then drove 200 miles home no issues. Next day warning came back on and now check engine icon is lit. Dropped it off at dealer and they diagnosed high pressure fuel pump failure. As noted in a previous complaint posting, this is the exact same issue, just not catastrophic engine failure (yet). $4,000 was quoted for repair. Noted 18,000 gas engines with recall for hpfp failure. The dealership prior to my asking about any manufacturer liability in this stated he had seen 4 previous cases. After I asked if there was any tsb on this issue, he backtracked and said they see 10's of thousands of cars a year and this is a very low percentage failure. Diesels are rare in us. I would argue that 4 diesel hpfp failures out of a miniscule number of diesel bmws sold in usa would be a significant failure rate.

- Memphis, TN, USA

Vehicle has on 4 separate occurrences stalled/failed to accelerate. "drivetrain malfunction" error code is displayed. The vehicle had 11564 miles on the odometer at the first occurrence. The faults were cleared, but because they could not replicate the failure, no action was taken. The second occurrence, 6 months and 9000 miles later, a sensor was replaced, faults cleared, no further action taken. The third time, six weeks later, a fuel quantity control valve was replaced. The car has just been towed for a fourth time. On 3 of the 4 occurrences, the car was on a highway or busy street, at one time traveling in excess of 60 mph. The last time was turning onto a busy highway, narrowly avoiding an accident. The first time was on a downtown city block, stalling in an intersection at low speed.

- Columbus, OH, USA