This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have 3 recalls on my vehicle. Two of them involve air bags and the the heat valve malfunction that could be very dangerous. I contacted BMW dealership and they mentioned they don't have any parts from BMW to fix two of them and have me on a waiting list for the third and will contact me, no time frame was given. I contact BMW North America and they direct me back to the dealership. So I'm driving a vehicle with 3 recalls and no time frame on when these will be fixed. I don't want anything happening while I'm in the vehicle since it is a 2007.
Takata recall. The contact owns a 2007 BMW X3. The contact stated that NHTSA campaign number: 16V071000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in July of 2017. The dealer (BMW North scottsdale, 18018 N scottsdale rd, phoenix, AZ 85054) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The contact stated that the air bag indicator remained illuminated. The failure mileage was approximately 96,000. Parts distribution disconnect.
The contact owns a 2007 BMW X3. The contact stated that the air bag was visible from the passenger side of vehicle. There were no warnings lights illuminated. The local dealer was not contacted. The vehicle was diagnosed or repaired. The manufacturer was not informed about the failure. The failure mileage was 100,000. The VIN was not available.
Recall campaign no. 17V-605: Front passenger seat occupant detection mat - no remedy available. Contacted BMW on 12/4/17 who advised they have no idea when one will be available. Advised to check back in six months. This has rendered my front passenger seat unusable once again (takata recall). This is unacceptable to leave customers in limbo for months and years in the case of takata. I have been unable to use my passenger seat on this vehicle for more than two years.
I contacted my local BMW dealer ( North America BMW) 6 monthes ago regarding the air bag recall, I've been told the parts are not ready and they need to order them to reinstall them. However, I haven't heared from them until now and I left couple of messages but they never got back to me.
- Bayonne, NJ, USA
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Takata recall. The contact owns a 2007 BMW X3. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autohaus BMW (3015 S hanley rd, St louis, mo 63143, phone number: (314) 727-8870) and was informed that the part was not available for the repair and would call back when the part became available. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
2007 BMW X3. Consumer writes in regards to difficulties having drivers air bag module replaced. The consumer stated the recall repair exceeded a reasonable amount of time to be completed. The consumer was advised the parts were unavailable and the delivery for this vehicle's replacement parts would be escalated. The vehicle was not repaired. Updated 09/29/2017
Takata recall. Called to have an option for replacement as I received a letter that my vehicle was included in this recall. My closet BMW service center is over 200 miles away. When I called in to make arrangements to have a part sent to my city they told me I would have to pay for the shipment and the repair. My only option was to make arrangement and drive my car over 400 miles round trip for the repairs. There has to be a better option.
Takata recall. The contact owns a 2007 BMW X3. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2007 BMW X3. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The VIN was invalid. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2007 BMW X3. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The glennfield BMW dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2007 BMW X3. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Braman BMW (located at 2060 biscayne blvd, miami, fl 33137, tel: 866-765-3344) stated that the parts had not been provided by the manufacturer. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall....recall issued 2/5/2016 and BMW says not yet ready to replace. So for 17 months we have been driving a vehicle with airbags that are known to kill people, and we are unable to sell the vehicle.....absolutely unacceptable that it is taking so long to fix a known and deadly problem!
The contact owns a 2007 BMW X3. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The chattanooga BMW dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have had the vehicle over a year now. And I have received the notice in regards to the recall. But still no one has contacted me in regards to get this issue corrected. When I called my local BMW of las vegas. Still haven't done anything after couple of months.
Takata recall. The contact owns a 2007 BMW X3. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall takata recall dryer and reinbold BMW, greenwood, in will not repair the defective airbag in my vehicle. They will give me no timeframe for the repair of my vehicle. They have not provided an adequate response when asked why my vehicle has a lower priority for repair.
Takata recall. The contact owns a 2007 BMW X3 sav. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
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- Plano, TX, USA