This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2006 BMW X5. The contact stated that while starting the vehicle, the air bag warning light illuminated continuously. There was a recall related to the failure under NHTSA campaign id number 13V564000 (air bags) however, the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was not notified of the problem. The approximate failure mileage was 63,111.
I received a letter from BMW regarding recall campaign 13V-564 in January. In that letter, they indicated that they did not have parts available to conduct the recall and expected the parts to be available in March, at which time they would notify me of the parts availability so I could schedule a service appointment with the local dealer. I have contacted the local dealer two times (after March), the second time today. After a less than comforting discussion with the local dealer, I contacted BMW North America to discuss the issue. BMW North America informed me that they do not have the required parts and when the parts are available, will be sending out a second letter. However, they could not give me any idea as to when this would happen. So, I sit now, 6 months after receiving their first letter with no idea as to when the problem will be solved. And, by they way, my vehicle has both the air bag warning lamp on the console and the "passenger air bag off" lamp illuminated.... indicated that, at a minimum, there is a problem with the passenger air bag. BMW needs to solve this problem quickly.
Re campaign no. 13V-564 front passenger air bag seat occupancy sensor mat; recall parts promised to vehicle owners for delivery March 2014; then May 2014; no parts to date. Contacted BMW local dealer and did not receive satisfaction from service manager. Front passenger seat still high risk due to air bag warning light indicating air bag deactivated. Wish to file complaint against BMW for not delivering parts to dealer and vehicle owner as promised.
Air bag signal and seat belt warning were lit on the dash, even after the passenger was out of the car. The seat belt warning chimes when passenger leaves, took it to a mechanic and he told me that the sensor needs to be replaced. Took it to BMW on 06/10/2014 they told me, there were no recalls for my car due to my VIN. Considering the fact that other vehicles are having the same problems, and are being repaired, this is very disappointing that my car can not be fixed, when this is a potentially dangerous situation.
The airbag indicator on dash came on initially and then after about a month the overhead console "passenger air bag off" light came on. Both lights came on ever since and 2 attempts were made to clear code by professional and seems to be the problem with the passenger sensor mat being faulty. My vehicle was equipped with a sport seats from manufacturer and estimated cost was from $800-$1200 for that sensor. I have received a letter for this recall showing my VIN as an affected vehicle in 12/2013, however, it's now 6/2014 and still no feedback from NHTSA or BMW na.
- San Gabriel, CA, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2006 BMW X5. The contact stated that she attempted to have the vehicle repaired under recall NHTSA campaign number: 13V564000 (air bags). The contact mentioned that recall repairs were unable to be performed since the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The vehicle had not exhibited the failure.
The contact owns a 2006 BMW X5. The contact stated that the passenger's side air bag warning light continuously illuminated. The failure recurred on several occasions.. the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the vehicle was not included in NHTSA campaign id number: 13V564000 (airbags). The approximate failure mileage was 121,000.
The contact owns a 2006 BMW X5. The contact stated that the passenger side air bag warning light continued to flash off and on when a passenger was either occupying the seat or when there was no passenger. The contact also stated that the seat belt warning chime was activated when the passenger was secured using the seat belt. The vehicle was not diagnosed or repaired. The manufacturer was notified of the defect. The contact was informed that the vehicle was not included in the NHTSA campaign number 13V564000 (air bags). The contact stated that the vehicle experienced the same defect listed in the recall. The failure mileage was 93,000.
The contact owns a 2006 BMW X5. The contact stated that the air bag warning light continuously illuminated that the passenger's side air bag was not activated. The vehicle was taken to an independent mechanic where the technician diagnosed that the air bag sensor needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 68,000 and the current mileage was 72,000. Updated 07/22/14 MA the air bag light first appeared as an intermittent problem, back in October 2011.
I rec'd a recall notice from BMW about 30 days ago and heard nothing. I called them and they said the recall was VIN specific. This involves air warning that goes on and off intermittently. I am having problems with this and am concern if in an accident will air deploy. I do believe the recall is more wide spread then what they are admitting to.
The contact owns a 2006 BMW X5. The contact stated that the air bag light would continuously illuminate with or without a passenger in the vehicle. The vehicle was taken to the dealer where the technician diagnosed that the air bag sensor was faulty and needed to be replaced. No repairs were made to the vehicle. The manufacture was made aware of the failure. The failure mileage was 58,000 and the current mileage was 86,000.
The contact owns a 2006 BMW X5. The contact received recall notification related to NHTSA campaign id number 13V564000 (air bags) and was informed that the part was not available. The manufacturer was notified of the problem. The contact had not experienced a failure.
The contact owns a 2006 BMW X5. The contact stated that the air bag light illuminated. The vehicle was taken to the dealer where it was found that the mat sensor needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the vehicle was not included in NHTSA campaign number 13V564000 (air bags). The failure mileage was 67,203.
I received a recall notification from bwm a couple of months ago; 'recall campaign no. 13V-564: Front passenger air bag seat occupancy sensor mat'. the recall notice said that the parts were not yet available to fix the issue but that they would be shortly and BMW would send out a notice once they were available. My vehicle was experiencing the exact issue described in the recall letter which was 'the air bag warning lamp on the instrument cluster and the front "passenger air bag off" lamp in the overhead console are illuminated at the same time'. I took my car into a service center (center BMW in sherman oaks, ca); they acknowledged the recall and told me to come back in March when the parts would be available. Not only are the parts still unavailable, but the recall notice has been cancelled for some reason. My front passenger seat air bag is still not functioning though. I am forced to have passengers travel in the front seat at times and am very concerned that if an accident happens they will be seriously hurt. Who can I contact to help with this"?"
The contact owns a 2006 BMW X5. The contact stated that while driving 30 mph, the air bag light illuminated. The vehicle was taken to the dealer for inspection and they stated that the front passenger seat occupancy detector mat needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.
Both of the air bag problem indicator lights are activated. This is a result of a faulty air bag occupant detection mat. This faulty mat deactivates the passenger side airbag. There have been recalls issued by BMW for this issue for my model and other models. When I called the dealership they informed me that my vehicle will not be covered based on my VIN number.
The contact owns a 2006 BMW X5. The contact stated that while driving various speeds, the air bag warning indicator illuminated continuously. There was a recall related to the failure under NHTSA campaign id number 13V564000 (air bags) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the defect. The approximate failure mileage was 50,000.
Since 2010, my BMW X5, 3.0, 2006 seat belt continually sounds the alarm chime even though there is no passenger in the seat. This issue only happens in the passenger front seat. The seat belt must remain fastened at all times to avoid the warning indicator from alarm.
Passenger airbag is de-activated. Passenger seat occupancy sensor is not working. BMW states that my production date is not inclusive of the recall# 13V564000. The recall starts mfg date 12/1/2005 forward for BMW X5 models. BMW customer service stated my date of mfg was 10/25/2005 and they will not cover. I need intervention with this matter. It is more than coincidence that I am having the identical issue as cars mfg less than 35 days after my mfg date. Thank you.
A D V E R T I S E M E N T S
- Duluth, GA, USA