This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My brand new 2010 BMW X5 35D has stalled multiple times, in major intersections completely out of the blue. The vehicle flashes "engine malfunction" and "reduced power." There is no way to cure this issue, and it only self-corrects after a matter of many minutes. When throttle is applied, during such an incident, the vehicle bucks wildly, between stalling and starting. There are many other BMW X5 owners having this issue. No fault codes are registering on the computer and the vehicle self-corrects after starting and stopping the engine multiple times via the push-bottom stop button. Once this took 3-hours to rectify, while I was stuck on the side of a busy highway. This has also happened at times in which I'm making left-hand turns in busy intersections, narrowly avoiding a high-speed impact. My vehicle has only 4,000 miles on it. My dealer has been unreceptive to the issue. I contacted BMW North America's customer service twice and they took a report but never contacted me back. I've left messages with the customer service department at BMW North America and still no resolve. This is a very dangerous situation. I have no idea as to when the vehicle will stall or malfunction. I feel I can handle an emergency, or at least lessen a potential impact in a worst case scenario, but I do not feel the same about my wife. The car looses all brake and steering pressure, and I feel very unsafe driving my family in this vehicle. Multiple other owners have sold their vehicles as a result, but those vehicles are going to end up in the hands of owners who will experience the same issues. It's only a matter of time before someone experiences this issue, in an intersection, and is killed by oncoming traffic. Please assist us in obtaining relief to this known issue. You can visit this forum, which is one of dozens, that complains about the issue in question. www.xoutpost.com/BMW-sav-forums/X5-E70-forum/68822-engine-warning-battery-failure-same-time.html.
- Oakland, CA, USA
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- Hillsborough, NJ, USA