TSB Document:

Affected Component: VEHICLE SPEED CONTROL

Summary
SLIGHT SHUDDERING UNDER ACCELERATION FROM 40-60MPH. When initiating gradual acceleration at between 40mph to 60mph, customer may experience some minor shuddering under acceleration. Some situations that may lead to this experience would be: Gradual depressing of the accelerator pedal Change in load (increase in road grade) Acceleration request by cruise control The following conditions must be present for this situation to occur: "Auto eDrive" driving mode selected Engine speed of approximately 1500 rpm Transmission in Drive, running in 7th or 8th gear, Low State of Charge (SOC) of high voltage battery. No fault codes are stored as a result of this performance issue. Stacking of tolerances in the driveline.

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Date Published
APR 01, 2017
NHTSA TSB #
10146644
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