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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
59,908 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Buick Enclave steering problems

steering problem

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2010 Buick Enclave Owner Comments (Page 5 of 5)

« Read the previous 20 complaints

problem #14

Jun 032013

Enclave 6-cyl

  • miles

A D V E R T I S E M E N T S

2010 Buick Enclave. Consumer writes in regards to vehicle power steering problems. The consumer stated the power steering began exhibiting problems when making smooth left or right turns. The problem was not continuous, only sporadic, but lately with increasing intervals. It appeared the power steering would lose power when making turns at low to minimal speed. At times, it would become impossible to turn, having lost power until the RPM's were increased. The consumer stated the dealer had the vehicle for two days, but were unable to detect any visible problems with the steering. The dealer was then advised to drain and flush the power steering fluid and re-test it. The line pressures and flush were completed, but they were unable to attach test components due to the location on the engine. They did agree, however, that they were able to detect the same problem with the steering during test drives, the consumer experienced. The dealer suggested replacing the power steering pump and the rack and pinion, but they could not guarantee it would solve the problem. On March 29, 2013, the steering locked up as the consumer was exiting a parking lot, attempting to turn left. The vehicle veered across the road, up onto the sidewalk, and continued in a left turn back onto the road before the steering released.

- Allyn, WA, USA

problem #13

Aug 012012

Enclave

  • 60,000 miles
Shortly after purchasing the vehicle from a dealership (used), the steering started to get very difficult when turning left or right at slow speeds. As this was a used vehicle, there was no warranty. The power steering fluid level was checked and was at the correct level and there were no noticeable leaks of fluid. When turning the vehicle into the driveway, into a parking spot, or turning from a stop sign (left or right), the steering will randomly almost lock up requiring additional force to complete the turn. We have been fortunate to date that this has not caused us to turn into oncoming traffic or run off the road into a ditch. This seems to be a serious problem with the Buick Enclave that GM has not yet saw fit to address. Sadly there is a new power steering pump and rack & pinion assembly in the near future for my Enclave that I feel should be covered by the manufacturer as a design flaw. With it affecting the basic functionality of the steering, this definitely is a safety issue! simple research on the web turns up multiple hits for people complaining of the exact same problems.

- Cypress, TX, USA

problem #12

Feb 012013

Enclave 6-cyl

  • 85,000 miles
The steering wheel is very difficult to turn to the left and to the right.

- Mansfield, TX, USA

problem #11

Apr 152013

Enclave 6-cyl

  • 56,000 miles

A D V E R T I S E M E N T S

Steering has always made a noise like corduroy pants rubbing together and has progressively become more lacks. Also the steering becomes hard to turn at low speeds like turning into a parking spot or making a left hand turn from a stop and requires a lot of effort to turn the vehicle. This could be a very dangerous situation and could cause an accident. I have taken my vehicle to the dealer and they of course replaced the steering rack for 1300 dollars and it did not fix the turning issue. I have to bring it back and I am sure it will need a new steering pump. Help. I have read about this issue online and it seems to be a very common problem with this vehicle. We know three other families with this car and they have all had the steering rack and power steering pump replaced. I think GM should stand behind their vehicles. I have 57,000 miles on my vehicle and of course it is out of warranty. Help!

- North Kingstown, RI, USA

problem #10

Apr 022013

Enclave 6-cyl

  • 72,000 miles
Rack and pinion needed to be replaced control arm needed to be replaced steering bushing needed to be replaced.

- Whitehouse, TX, USA

problem #9

Apr 292013

Enclave

  • 59,000 miles
The power steering pump has already gone bad. Apparently, this is a wide-spread problem as a simple google search turned up many people with 2009/2010 Enclaves that have had to replace their power steering pump between 50K and 75K miles. Many other complaints have actually had the rack and pinon steering needed replaced as a result of the same problem. (bad pump caused damage to other parts). The dealership cannot ascertain at this time whether my vehicle needs new rack and pinion steering yet until they replace the pump first.

- Hillsborough, NC, USA

problem #8

Apr 192013

Enclave 6-cyl

  • 62,300 miles

A D V E R T I S E M E N T S

Inspection reveals power steering fluid need replacing, found rack and pinion leaking into boots.

- Charlotte, NC, USA

problem #7

Mar 262013

Enclave 6-cyl

  • 61,726 miles
The power steering gets very stiff to the point that I have a hard time turning or even trying to turn the wheel to park! I've been reading in the internet about a lot of people's complaints and no one has done anything about it or even try to investigate if it could be a problem due to faulty equipment!! the repair cost is very expensive $2400 dollars we need someone to do something about this problem! maybe there should be a recall!! due to faulty or defective equipment!!!! please take the time to read everybody's complaints in the internet !! the worst thing about it we can not get any type of assistance for this expensive repairs!! please help!!

- San Antonio, TX, USA

problem #6

Sep 012011

Enclave

  • 64,000 miles
1- we bought our used 2010 Buick Enclave in June 2010 with ~24000 mi. (bought from a dealer; car had been owned by a rental car place.) after only a couple months the # of times the steering tightened began to increase. It is especially difficult going into/out of parking/tight spaces. You have to use a lot of muscle to turn the car. I told the dealer about it during a routine service call, but...of course...they found nothing wrong (at the time it was infreq.) I contacted the dealer after having the car 1yr. They said there were no recalls and that I put too many miles on my car for them to hold it under warranty; I could bring it in for a $70 diagnostic fee. The $70 would not be applied to any service. I was given a guess-ti-mate of $1200-1500 if I had parts replaced...I decided to wait. The steering issue comes and goes but now happens almost every time I'm in a tight turn. I can't believe GM still has not been made to recall this issue. 2 - my car does the roll-back on all inclines too. I agree with other car owners - this should not happen in an automatic. Please make GM accountable for these issues.

- Freeland, MD, USA

problem #5

Sep 162011

Enclave 6-cyl

  • 55,000 miles
Went to turn left from a slow coast off of a two lane road into a parking lot with traffic coming from opposite direction. The steering got really tight and I needed maximum force from my arms to turn the wheel to get the car out of the way of an oncoming vehicle that had to quickly apply brakes to avoid hitting me. I had just got two new tires when the event occurred and spent the next 10 months with two more tires thinking the tire store had messed up the steering. They looked it over twice and couldn't find any issues. The steering became so the tightness was felt mostly getting into parking spaces at slow speeds. Then, I almost hit a parked car the first week of June when turning left again from not being able to turn the wheel, so I took it to the dealer where they diagnosed a failed steering pump and a leak in the steering rack. GMC paid for the parts and I paid $700 for the labor.

- Annapolis, MD, USA

problem #4

Jun 132012

Enclave 6-cyl

  • 61,000 miles

A D V E R T I S E M E N T S

I narrowly avoided 2 accidents recently when I was unable to turn my vehicle into driveways with vehicles coming in the opposite direction. The steering wheel would not turn. The service manager at the Buick dealership said that it was a power steering failure.

- Bulverde, TX, USA

problem #3

Sep 252011

Enclave

  • 25,000 miles
The contact owns a 2010 Buick Enclave. The contact stated that each time the steering wheel was turned to it exhibited an abnormally loud rubbing noise. The vehicle was taken to the dealer several times for the defect. The dealer advised that they were aware of the defect, but did not have a solution in correcting the failure at that time. The vehicle was not repaired. The failure and the current mileage was 25,000.

- Wilsonville, AL, USA

problem #2

Jan 072010

Enclave 6-cyl

  • 400 miles
I lost my steering with only 400 miles the first time.the power steering pump was replaced. The second time the mileage was 6404 the rack was replaced. The first incident was in Florida the second was in New York.

- Punta Gorda , FL, USA

problem #1

Apr 042011

Enclave 6-cyl

  • 11,604 miles
My 2010 Buick Enclave has now had the steering rack fail twice in it's first year. The steering pump has now failed. This starts off as a rub and then soon after begins to have grinding in the steering wheel. I have not let it progress and had it repaired immediately each time. The dealer told me the parts were redesigned yet less than 6 months after installing the new parts, it failed again. I was told by the mechanic that there was insufficient oil in the part and the redesign was to add more oil. Clearly that has not worked. I was told if not promptly repaired, it would lead to loss of steering. I have already filed for repurchase of the vehicle under the lemon law in my state. The dealer also made statements about this being a known issue and that they are trying to get vehicles repaired as they come in and are trying to figure out why it's failing. Additionally I visited the Buick Enclave forums and some other sites and have indeed found this to be a common problem. I don't have a working knowledge of auto mechanics but I'm very concerned about the possible loss of steering control and the inability of the dealer to fix my problem.

- Sammamish, WA, USA

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