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10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
54,658 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Cadillac SRX lights problems

lights problem

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2010 Cadillac SRX Owner Comments (Page 3 of 4)

« Read the previous 20 complaints

problem #31

Oct 092015

SRX

  • 56,660 miles

A D V E R T I S E M E N T S

My headlights fill with condensation and water. have read on the Cadillac forums that thousands of peoples on Cadillac Srx 2010- 2014 are having the same problem. Last nite driving in rain me right headlight shorted out because of water inside the headlite.I went off the shoulder of the road because I couldnt see if a tree had been there I would have been hurt or killed.this is a safety issue and I in formed Cadillac anout it and was told there was noting they could domy car has 56,670 miles I bought it with 52,300 miles something needs to be done before someone gets killed.theses light cost $1200 dollars which is why Cadillac will not recall them for safety.I was going around a corner at the speed limit of 45 mph.went of the rosd into a field no damage to car or property but when your lites fail at nite in rain its easy to have an accident or get killed or kill someone else.

- Gansevoort, NY, USA

problem #30

Sep 212015

SRX

  • 61,000 miles
The headlights fill with water and this causes the lights to work strangely. Currently, my left headlight works but not the turn signal or day beams. The right headlight is out but the turn signal and day beam work. I took it to a Cadillac dealer and they told me they've seen this issue frequently. GM does not seem interested in fixing the issue. This is a safety concern that needs to be addressed. I should not have to pay $3,000 for a manufacturing defect.

- Hoffman Estates, IL, USA

problem #29

Jul 152015

SRX

  • 100,000 miles
The headlights/headlamps fill up with water, excessive condensation and cause erratic behavior, meaning false readings on dash about lights out etc.

- Stevensville , MD, USA

problem #28

Jan 152015

SRX

  • 100,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Cadillac Srx. The contact stated that the low beam headlight assembly failed to work for the low beams. The contact had to use the high beam headlights as an interim repair each time the failure recurred. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

- Mcdonough, GA, USA

problem #27

May 212015

SRX

  • 80,400 miles
Low beam socket burned.

- Los Alamos, NM, USA

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problem #26

May 052015

SRX 6-cyl

  • Automatic transmission
  • 94,500 miles
The contact owns a 2010 Cadillac Srx. The contact stated that the seal on the headlight housing cracked and caused the headlights to fail. The dealer stated that due to the failure, water leaked into the headlight housing. The dealer had to replace the entire unit on both the driver and passenger sides of the vehicle. The failure mileage was 94,500. Updated 7/9/15

- Littleton, CO, USA

problem #25

Apr 202015

SRX

  • 75,000 miles

A D V E R T I S E M E N T S

Headlight from 2010 Cadillac Srx seal breaks and headlight blows due to moisture dealer says the assembly needs to be replaced along with ballast and light!!

- Liverpool, NY, USA

problem #24

Apr 092015

SRX 6-cyl

  • 84,500 miles
Passenger headlight working sometimes and sometimes not. Brought into dealer and they replaced bulbs. After a few days after getting vehicle back noticed headlights only worked some of the time. Brought back to the dealer and he said the whole headlight assembly needs to be replaced. Suggested looking online to see if others experienced same problem which led me to this site. Cost to replace is $1600 and is only guaranteed for 12,000 miles or 12 months.

- Sugar Land, TX, USA

problem #23

Mar 182015

SRX 6-cyl

  • 97,000 miles
Hid style headlamps while driving at night the drives low beams quit working. The same thing had happened to the passenger side low beam about a year ago. Roughly, a week or two before the low beams failed the headlamps started-getting moisture build up inside them. Headlamps have never been damaged, hit or bumped. Cannot just replace hid bulb, new bulbs will fail due to the moisture problem. Entire assembly must be replaced, price to replace entire assembly is $1,200 each not including the labor to remove entire front bumper cover and assembly.

- Athens, AL, USA

problem #22

Mar 202015

SRX

  • 80,000 miles
While driving in the rain all lights went out and then came back on after about 15 seconds.

- Rockwood, TN, USA

problem #21

Aug 312013

SRX 6-cyl

  • 40,000 miles

A D V E R T I S E M E N T S

The headlights keep getting moisture in the headlights requiring the whole assembly to be replaced at a cost of $1600 each time! I am on the 3rd time replacing the headlights since August of 2013. First time was covered under warranty, second time was only covered 95% by GM. No my third time will not be covered at all. There apparently seems to be a big problem with this and I can not understand why this problem is not a recall notice. This is just one of many, many issues with this vehicle.

- Richmond, RI, USA

problem #20

Dec 042014

SRX

  • 52,124 miles
The contact owns a 2010 Cadillac Srx. The contact stated that the passenger side headlight developed moisture inside the headlight assembly, which caused the headlight to burn out. The vehicle was taken to the dealer and was not diagnosed. The vehicle was repaired. The contact stated that the driver side headlight developed moisture. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 52,124.

- North Chesterfield, VA, USA

problem #19

Mar 092015

SRX

  • 84,000 miles
Driver headlight stop working. Water inside the head light causing the bulb to fail. Dealer will not cover the cost of repair.

- Lexington, KY, USA

problem #18

Jan 282015

SRX 6-cyl

  • 37,888 miles
The front light headlight assembly seals wore out and the headlight blew out while we were driving home in the rain, at night. Water penetrated the headlight which is what caused the lamp to blow out. I called GM and they played dumb and said they had never heard of this problem. Yet as I was at the dealership to get it fixed there were other 2010 models driving in with the exact same problem. GM would not extend the warranty to cover this, as the warranty was over 4 years but still under the 50K miles. At $1400 each to replace these headlights, they need to fix this defect. Additionally, they are going to kill someone if these headlights keep blowing out at nighttime in the rain.

- Hutto, TX, USA

problem #17

Feb 182015

SRX

  • 50,000 miles
This model has a history of collecting water in front headlights resulting in them shorting out and malfunctioning/failing. Cadillac will not recall and they are very much aware of this problem.

- Germantown, TN, USA

problem #16

Dec 232014

SRX 6-cyl

  • 55,000 miles
My 2010 Cadillac Srx premium right (passenger side) headlamp is leaking and causing condensation build up on lens, causing the low beam and high beam not to work. The dealership quoted a price of approximately $1500 to replace the headlamp, as it is out of warranty. The vehicle has 55,500 miles on it. I contacted General Motors and they, in turn, contacted the dealership and the dealership called and said GM would not pay the entire cost, but would share the cost, quoting a figure of "possibly" $500. General Motors should replace for nothing. From reading all the complaints on this site, as well as on the "Cadillac forum" site, I concluded that the manufacturer of this headlamp has a faulty headlamp. I feel General Motors should have a recall as this is certainly a safety hazard.

- Ellijay, GA, USA

problem #15

Nov 142014

SRX

  • 49,334 miles
After a rainy day, I was driving to work in the morning and the alert on my car said to check left low beam. When inspecting, I noticed that it was not turning on. I went to the auto store to check on light bulbs and then confirmed that the fuse's and the light were working perfectly fine. After attempting to set up an appointment with a dealership to check on the light, the car headlamp suddenly started working again. Now as of 01/23/2015 another few rainy days and now both of my headlamps are out along with the high beam lights. Luckily my fog lights still worked to get me home safely at night.

- Arlington, TX, USA

problem #14

Jan 202013

SRX 6-cyl

  • 75,000 miles
The head light lens leak at the seam. Both head lights are effected. Moisture accumulates inside the lens and distorts the head light beam. This reduces the clarity and effectiveness of the head lights. I have replaced one headlight at 45,000 miles. The head light seal leaks water. Poor manufacturing and a safety concern. There should be a recall.

- Bedford , MA, USA

problem #13

Jul 072014

SRX

  • 40,000 miles
The contact owns a 2010 Cadillac Srx. The contact stated that water entered the interior of the driver side headlight causing it to fail. The contact mentioned that the failure previously occurred on the passenger side headlight. The vehicle was taken to the dealer where it was diagnosed that the assembly needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.

- Farmingdale, NY, USA

problem #12

Dec 232014

SRX 6-cyl

  • 73,000 miles
There was an error message in my display to check passenger low beam. I had the passenger headlamp replaced at a Cadillac dealership at a cost of $369. I left the dealership and drove to my destination during the daylight hours. When I left my destination it had gotten dark and while driving the headlamp stopped working. I have since found out that the seal on the headlamp is no good therefore allowing moisture to develop inside the headlamp which causes the problem. I have found through research that this appears to be a design flaw with this model and many people have had loss of headlights at times when it would pose a safety issue. The repair is very costly (approximately $1400 per headlamp). There is moisture in the drivers side headlamp as well so it stands to reason that it is just a matter of time before that lamp stops working. I only have 73,000 miles on the car and without spending $3000 to rectify the problem, I could find myself with no lights while driving at night. This is in my opinion most definitely a potential safety issue!

- Swansea, MA, USA

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