This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Cracks in the dash next to the air bag and in front of driver. If air bag is deployed will cause plastic dash to break apart with possible injury to person or puncture the air bag.
The dashboard on my Chevrolet Avalanche started cracking about 12 months ago. After doing some research online I have discovered this has become a common issue with many Chevrolet Avalanche, Tahoe, and Suburban in the 2007-2011 time frames. I am following what others are doing by filing complaints with NHTSA as I would like this addressed as the crack is in the corner of the air bag which has been recalled via the takata recall.
2007 Chevy Avalanche ltz started cracking less than two years after I bought it new. It now has 55,000 miles on it and I have taken very good care of it. The crack and hole next to the passenger airbag looks like it could project sharp plastic parts if airbag is deployed, causing injury or puncturing the airbag rendering it useless. Also on the drivers side, the cracks are huge over the instrument cluster and I'm afraid shrapnel could come loose and cause injury, the cracks started when the truck was stationary but gets worse when driving. The rattle is terribly annoying. I live in a suburb with good roads and only travel daily about 5 miles but take long trips on freeways once a year. I've never driven it on unimproved or dirt roads.
Dash cracked in approximately 2010. Dealership offered to repair it for $350. I did not have it repaired. Now it is cracked extensively like thousands of others owner's vehicles. If the airbag inflates, or an accident we're to occur, small pieces of the dash are likely to become projectiles.
The dashboard has cracked around the passanger side airbag. I worry that, if needed, the airbag will not deploy properly or the dash peices wi'll be propelled at the passanger causing them additional injury. This appears to be a common problem with this make/model. Here is a link to a facebook group with thousands of members with the same problem. Https://M.facebook.com/groups/251892298253/
I am having the same cracked dash issue every other owner is having with these GM models 2007-2014 GM trucks/SUVS. I just noticed the three cracks I have, so I am not sure when exactly they started (within the last few months).
The dash board on my 2007 Avalanche has several cracks and there are more appearing all the time. This has to be something the manufacture should fix for customers. I have never used any cleaning products other than a wet towel to clean my dash. I'm afraid this could affect my air bag deployment and cause injury.
With normal or limited use of vehicle, top dashboard cracked in large and significant areas, starting over the driver's wheel within 9 months of brand new, and then cracking at sides of top dash over and appurtenant to passenger air bag compartment, causing extremely loud and distracting rattling, banging and cracking sounds while driving. Full dash needs replacement or parts may fall into engine or into vehicle interior and concern that passenger air bag compartment may be affected because of crack next to that.
Dash pad has cracked badly and rattles terribly on bumpy roads. This problem could release shards of plastic at the occupants in the event of air bag deployment.
The dash has cracked in 3 places. 1 crack on each side of the passenger airbag and 1 crack all the way up the instrument panel. Talked to the dealership and they said it is a well known issue and have found thousands of complaints online as well.
A D V E R T I S E M E N T S
- Perry, GA, USA