This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The dashboard has large cracks both in front of the instrument panel and around the airbag. This exact same problem has been reported by more than 4,000 GM truck owners. The cracking around the airbag are especially concerning, and likely pose a significant safety risk were the airbags to deploy. GM is apparently aware of this defect and fails to take responsibility for correcting the problem.
The interior door handles keep cutting people because the chrome covering is peeling up and the edges of it are very sharp. This happens when people are getting into or out of the car. I believe this is also a common problem with these vehicles. This vehicle only has about 60K miles on it. Date below is approximate.
Cracks in dashboard. Dozens of cracks occuring in dashboard started about four years and now is dangerous if passenger air bag is deployed. This is repoted all over the internet and a class action suit is underway
The dashboard has cracked in the top left corner just above the passenger side air bag. This exact same crack in the exact same location has also occurred on my 2007 GMC Yukon denali which I will file separately.
- Cumming, GA, USA
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Dashboard is cracked at the passenger side airbag and on top of the instrument cluster on driver side. I am concerned for my family's safety if we're in an accident.
Dash cracked with 3 large cracks at 30,000 miles and chrome trim on door handles also peeled with sharp edges. Both were replaced by dealer and cracked again with < 10,000 additional miles GM refused to replace unless I paid 1/2 the cost of $1200 so never got fixed. This has happened to thousands of others and GM should be responsible for defects. I worked for GM and someone told me they were using too much torque when the dashes were installed but GM will not accept responsibility. I feel it is a safety issue as far as the airbags might go off accidentally while driving or not in the event of an accident!
Dash board around the instrument panel to the passenger side airbag is cracked. I don't know what caused it to start but it started as a small crack then it began to spread across the dash.
Passenger airbags concern - my dash, along with friends that own GM trucks from 2007 - 2014, is cracked due to what I am assuming is a weak material. The cracks are around the passenger airbags (and other areas). My concern is that the jagged edges and sharp points created by the cracks could potentially puncture the airbag. I feel that GM should recall the dash covers and replace them with a stronger material to prevent cracking.
The dash has cracked in multiple places including at the airbag. This is a known problem by GM and all Tahoe, Avalanche, Suburban, and Sierra pick up trucks have the same problem. The service manager at my dealership admitted GM had a problem with the vendor supplying this dash. I consider it a safety issue because it is at the air bag, and also over the instrument panel and electronics.
There have been continual problems with the engine of my truck and I have found out since buying it there are severe problems with a lot of the engines of the 2007 Avalanche. The mechanic told me when we brought the truck in to find out why the engine had a hesitation in it, that we should hope it was the exhaust system seals needing to be replaced that caused the hesitation because the only other times he had seen this problem it was a manufacturing defect in the 2007 GMC engines that he had seen these problems with alot of the 2007 Chevy and GMC trucks including his own. We also about 2 months after buying the truck noticed that the truck was going through oil very quickly but the mechanic said that the seals weren't leaking so didn't know why we were burning oil so fast. The dash has cracked at the corner of the air bag and if there is an accident it could send shards flying. The drivers door sticks and the stability control go's in and out of working order. The electric mirrors stopped folding in and tilting down and tried to have it fixed but Chevrolet said they wouldn't give the mechanic the code to get into the computer system to fix it and the back up sensor that had stopped working also. We now have to go to a Chevrolet dealership to have it fixed. There have been so many problems with these trucks that Chevrolet hasn't fixed these trucks even used usually cost at least $15000 brand new you could double or triple that price I don't think it's a lot to ask to have a decent engine the other problems I could deal with but the engine problem they should fix
The dashboard of my 2007 Chevy Avalanche has been cracking for years, I did let my dealership know and they said that was not under warranty and they didn't offer me a discount to repair it. My dash has several cracks from the drivers side to the passenger side airbag, a large hole is directly in the middle of the dash where the pieces just vibrated apart exposing the equipment under the dash. The pieces of plastic are a little heavy and sharp I feel the whole dash could break into pieces if the air bag is deployed. I do not have any record of receiving a quote or being denied the repair, but I don't think they will deny that they've been saying it's not covered. And, I'm not sure of the exact date, but I think it started to crack in 2010, now it's kind of a wreck, I've attached a picture of the big hole!
Early in September 2012, I noticed a small 1 inch crack in the dashboard of my truck, a 2007 Chevrolet Avalanche ltz. This crack was located on the driver's side of the dashboard, to the left of the instrument cluster and near the windshield. Over the next few weeks the crack got larger, about 4 inches long approximately. I called a GM service line and the first dealer they connected me with said since I wasn't the original owner and the truck was out of warranty, they could not replace it unless I paid the full cost, which at the time was about $1800. I called GM again and the next dealer told me that they would replace it but I would have to pay $350. So on October 5, 2012, I brought my truck in to all star Chevrolet in baton rouge, la. They replaced my dash and sent me on my way. I was a satisfied customer until October 31, 2014. I noticed that my dashboard was cracked again in the exact same place. When I called GM again to tell them what happened, I was told that I would have to pay $350 again in order to get a new dash. I have yet to get it fixed again because I refuse to pay for a repeating issue that shouldn't have happened in the first place.
Dash board is cracked in three places to include areas around air bag. Appears to be common problem with these vehicles and possible safety hazard for air bag deployment.
While cleaning the windshield I noticed what appeared to be a crack over the instrument cluster. I opened the door and looked at the dash closer and confirmed it was cracked. Later that week I noticed the dash had cracked at the passenger airbag. The crack over the instrument cluster starts at the front edge of the dash and runs about half way back. The crack at the passenger airbag starts at the front seam and runs into the airbag opening. I started research to see if there was a recall and found numerous complaints about this problem. I also found that at this time GM refuses to do anything about it. With the amount of complaints in various areas around the U.S. it doesn't appear to be weather related. There is even a facebook page dedicated to this issue. Https://www.facebook.com/groups/gmdashcrack/
My Chevy Avalanche has a known issue of the dash cracking which GM denies. Like many other Tahoe, Silverado, and Avalanche owners I have a cracked dash right in the corner of the passenger side air bag and another over the drivers steering column. The dash flaps freely and I'm worried if the air bag goes off that sharp shrapnel will fly in the face of the driver and passenger. There are tons of owners all over with identical issues.
Inside doer handle chrome is peeling off leaving a very sharp edge. GM recalled this item but will not fix mine because of the mileage on my vehicle. There have been 2 injuries related to this problem
A D V E R T I S E M E N T S
- San Marcos, CA, USA