This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Chevrolet Equinox. The contact stated that the stability track lights illuminated without reason. The vehicle was taken to the dealer who advised there was an electrical failure with the electronic assembly and caused the stability sensor light to illuminate. The sensor was reset at the owners expense yet, the failure recurred. The manufacturer was not contacted. The failure and current mileages were 72,221.
Currently my vehicle will not start. It seems that the battery is fine as all of the electronics in the vehicle are working, including radio/door locks. When the key is turned all of the electronics just "click" and the motor does nothing. This happened just after christmas this past year as well. Luckily at that time I was at my parents house and though jump starting it would not work, we were able to charge the battery for about 6 hours and then it started. I have also had numerous problems with my radio (actually all sound in the car - including turn signals) that randomly just dont work or that when the car is started blast sound for about 30 seconds before the radio returns to normal - but the signals still produce a wierd, somewhat echoing sound when they do click. I have taken it to the dealer but they are unable to recreate the problem and send me on my way.
I bought a 2007 Chevy Equinox new. A couple of days after taking it home a strange problem started occurring, an electrical problem between the left speakers and the directionals. A loud rapid noise would suddenly come through the left speakers as I was driving and would continue until I used the turn signal (either direction). I had the vehicle back to the dealer numerous times. First I was told there was an intermittent short in the radio, but the radio replacement did not fix the problem. Then the left tweeter speaker was changed, the radio recalibrated (three times), the radio software updated, and finally the body control module changed. None of these things fixed the problem. The GM engineer looked at it twice and still couldn't solve the problem. I was told no other GM product in the entire country had the same problem as my vehicle. When I went to the general manager of the dealership and told him of the problem and that the vehicle was a lemon, he contacted the GM district rep, who refused to replace the vehicle. I was forced to take GM to arbitration, and now I am getting my money back plus my filing fee. The problem is a safety issue and significantly impairs the value of the vehicle. I am turning the Equinox in next week, taking my money and buying a Honda CR-V. I would not advise anyone to buy an Equinox after my experience, and especially GM's attitude. In fact, I will never buy another GM product. If you have had your Equinox to the dealer at least 4 times for the same problem and are still getting the run around and no resolution, first write to the Chevy customer assistance center for help in repairing the vehicle. You will need to do this in order to request a replacement vehicle or a repurchase. Second, don't let GM keep stringing you along. File for arbitration under your state's lemon law program. It'll come to that anyway. Please, read the reviews and the auto blogs about this vehicle on line. Even the newest models rate poorly.
The passenger air bag only comes on now & then. My vehicle has been to the garage numerous times. I've explained what happens. Also have issue with wipes work, then not, blinkers work then not, blinkers double click. Radio gets real loud sometimes, beeps when door open real loud. Have replaced 3 batteries & two starters. But everytime in garage, hear "nothing wrong". I don't feel safe driving my car. I'm afraid if I get in accident my air bag wont work. All this started six months after bought car.
My trip odometer keeps resetting on its own, when your going down the road. Also my car sounds like it is taking off when started the first time during the day. I was told it will warm up and go away. But it sounds like the exhaust is falling off or something. I think there is a problem with the computer since it has been. And the passenger seat air bag does not always come on. Reset several times, but keeps doing the same thing with the trip odometer.
A D V E R T I S E M E N T S
- Patterson, NJ, USA