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10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
44,096 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Equinox seat belts / air bags problems

seat belts / air bags problem

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2011 Chevrolet Equinox Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #7

Apr 022013

Equinox 4-cyl

  • miles

A D V E R T I S E M E N T S

I drove the 2011 Equinox to the gym parking lot, from unpaved to a paved parking lot. I drove slowly with the speed about 5-8 mph, while looking for a parking space. Suddenly, the air bag in front of me, and the other air bags deployed with a bad smell. My right arm and hand were injured and bleeding, and my index finger was hurting. The next day, I found more blueness in both arms, and they were swollen, and my index finger was still hurting. The police officer told me this was not a car accident, and he was not supposed to give a report. I contacted Chevrolet the same day, 04/02/13. A third party inspector did an inspection on 04/08/13 and sent the report to the company. The reason I bought this car was for its size that seemed more safe than a small car. I don't understand. 1. how and why the air bags deployed with no car accident" 2. why all the side air bags deployed with only the driver in the car and no one in the back seat? 3. from my understanding, the air bags are supposed to protect people in a car accident, not injure the driver without a car accident. 4. in this situation, the air bag hurt the driver, would I be able to use this car to drive on a rough road or a country road" I was informed to call a number. I called the number twice and left messages. Voice message stated, I would be contacted by a case manager within 24 hours. But, more than 24 hours had passed, and no one contacted me. My car is still at the Chevrolet dealer. Please help me, and also help the company to make safe cars for consumers.

- Laredo, TX, USA

problem #6

Sep 092011

Equinox 4-cyl

  • 3,061 miles
1. passenger side airbags not working when my wife sits in seat--light comes on air bag bags off ! 09/ 09/ 11 2. we took car to dealer ( O'rielly Chevy, 6160 East broadway, tucson, AZ. 85711, ph: 520-571-2270 ) did not fix problem ! a dealer claims bags work fine as long as my wife doesn't use her cushion !!! 3. last dealer visit was 03 / 16/ 12, to no avail. No resolution !!!! my wife has a bad back, 4 vertebra lower back out of alignment ! must use a donut cushion ! dealer tells us, that's the way it is !!! I don't believe that. We had to rent another vehicle while ours was in for paint !! we rented a Chevy Malibu, three days, my wife used her cushion. Yep, you got it the air bags worked fine all time ( was a 2011 ) my problem is this : people have disabilities, they in some cases have to use aides ! if the airbags work in another Chevy, why do they not work in our Equinox "??" from a quality assurance standpoint, this is not right, in my view, sensors are not positioned properly ! thanks for your time,

- Sahuarita, AZ, USA

problem #5

Jan 232012

Equinox 6-cyl

  • miles
2011 Chevrolet Equinox. Consumer states airbags did not deploy during crash the consumer stated another vehicle pulled out in front of him from a side street, on his right side, which resulted in the consumer hitting the other vehicle, when that vehicle failed to stop at a stop sign. The consumer stated the entire front end of the vehicle was destroyed.

- Colorado Springs, CO, USA

problem #4

Dec 242011

Equinox 4-cyl

  • 10,800 miles

A D V E R T I S E M E N T S

Left and right side curtain air bags on a Chevrolet Equinox 2011 deployed after the left front tire bumped a concrete highway divider. The only exterior damage was a flat tire. But the deployment of both interior side curtain airbags caused $3400 worth of interior damage. No personal injuries.

- Suffolk, VA, USA

problem #3

Jun 182011

Equinox

  • 4,436 miles
The contact owns a 2011 Chevrolet Equinox. While driving approximately 65 mph, the contact crashed into a deer. The air bags failed to deploy; although a powder residue emitted from the air bags. The front seat passenger sustained soreness in the chest area. A police report was filed. The vehicle sustained extensive damage and was towed to an independent auto center. The manufacturer was not made aware of the problem. The failure mileage was 4,436.

- Tanaquapa , PA, USA

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problem #2

Mar 102011

Equinox

  • 20,000 miles
I was recently in a pretty bad front end vehicle accident going about 45 mph when I rear ended someone. My car has been totaled do to the damage to the front end of the vehicle. My air bags did not deploy in this accident, everyone one I have talked to from the towing company to the paramedic on seen said that it should have deployed.

- Crestview, FL, USA

problem #1

Jan 272011

Equinox 4-cyl

  • 800 miles
The contact owns a 2011 Chevrolet Equinox. The contact started the ignition and noticed that the front passenger air bag warning indicator turned off while a pillow was positioned in the front passenger seat. The failure occurred whenever the vehicle was in operation. The vehicle was taken to an authorized dealer where they informed that the air bag functioned correctly as designed. The failure mileage was 800. Updated 3/14/11 the dealer suspected the seat was heat sensitive. Updated 04/25/11

- Burleson, TX, USA

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