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really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
44,096 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Equinox seat belts / air bags problems

seat belts / air bags problem

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2011 Chevrolet Equinox Owner Comments (Page 1 of 2)

problem #27

Sep 092016


  • 53,000 miles


Takata recall hit on driver side front wheel and door bumper lites bent the front wheel in too the motor. Just started too move forward. City street going strate.

- West Valley, UT, USA

problem #26

Sep 022016


  • 127,000 miles
The contact owns a 2011 Chevrolet Equinox. When starting the vehicle, the air bag warning indicator remained illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the air bag sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 127,000.

- Modesto, CA, USA

problem #25

Feb 182016


  • 62,000 miles
Service airbag has been on for about 6 months; currently the passenger airbag "off" is illuminated. I am going to assume that means the passengeer airbag will not deploy during an accident. I have been reading online and it seems like this is a common problem with the Chevrolet Equinox and Chevy nor General Motors have put a recall on the defective air bags. Dtc incorrect B0081 (right sis installed) and B0074 (passenger occupant classification sensor circuit) seems to be the cause.

- Ewa Beach, HI, USA

problem #24

Apr 012016


  • 60,000 miles


Service airbag light came on after passenger seat and airbag light turned off. The side 2 passenger airbag kept going on and off until finally it shut down. Have never been in an accident nor has the airbags had a problem before. Safety issue here needs fixing. Multiple things started happening after I hit 50K miles. Tires losing air, passenger bag not working and sound going off and on.

- Ewa Beach, HI, USA

problem #23

Sep 012015


  • 122,000 miles
Vehicle keeps showing service air bag and makes a digging notification noise while driving and I have not been involved in a accident

- Mount Pleasant, TN, USA

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problem #22

Aug 042015


  • 94,000 miles
I was driving 79mph down interstate 295 when a voulcher flew into my front driver side lower car panel causing the air bag canister to deploy but not the airbag itself. The airbag light came on and the service airbag came up on my display. I contacted state patrol and they came out to see the damage but could not file a report. I do however, have the state patrol officers name and email address. I had to get my car towed and taken to a garage where an airbag specialist came out and claimed that the airbag system was messed up and it had to be replaced along with my seatbelts. I was not injured luckily but it is scary to know that my airbag did not deploy.

- Greenville, NC, USA

problem #21

Dec 012014


  • miles


My husband and I purchased a 2011 Chevrolet Equinox on 8/20/14, mileage 29,548 from carmax in glencoe il. We also purchased the extended warranty. Shortly after we purchased the vehicle the service airbag light came on and I would constantly have to clear it from the screen so I could view the digital spedometer. I made a call in regards to the issue and was informed that there was no recall for this issue. I was very frustrated and continued to deal with this annoying problem for quite some time. In May 2015, my father urged me to have it checked out because he felt it was a major safety concern. So I made an appointment for 7/1/15 with the service department at the place where we purchased the vehicle. Mileage as of 7/1/15 was 39,609 after they took a look at the vehicle, they informed me that there was a problem with the connectors. Although the parts were covered under warranty, I still had to pay for the labor to the tune of $250. I am not sure why there has not been a recall because this is obviously a safety issue. I always get screwed over :(

- Chicago, IL, USA

problem #20

May 092015


  • 58,000 miles
The contact owns a 2011 Chevrolet Equinox. The contact was involved in a frontal crash. The air bags failed to deploy. A police report was not filed and no injuries were sustained. The vehicle was declared destroyed by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was 58,000.

- Saginaw, MI, USA

problem #19

Feb 172015

Equinox 4-cyl

  • 48,500 miles
Large pickup truck with snow plow ran stop sign at intersection, snow plow blade hit left side/left front of car, at speed of about 45 mph. Impact forced car off the road, into a pile of frozen ice and snow. Damage was severe enough that left front door was almost sliced off the car with serious body damage to left front and left front corner. All doors were jammed shut. Neither front nor side airbags deployed. Seat belt on driver did not tighten up either. Damage also to seat frame and dashboard.

- Masury, OH, USA

problem #18

Jan 292015

Equinox 4-cyl

  • 79,000 miles
While changing lanes during an ice storm, the vehicle's back end let lose and the driver lost control and slide into the media at which time the vehicle was projected into the guardrail head on. Neither front airbags deployed nor did any of the airbags deploy.

- Winchester, VA, USA

problem #17

Aug 132014

Equinox 4-cyl

  • 33,000 miles


Air bag light came on and won't go off and won't stop dinging. No crashes, no sudden stops, 33,000 miles. This should be fixed by the dealers expense.

- Springfield, MO, USA

problem #16

Aug 072012

Equinox 4-cyl

  • 53,000 miles
While driving this being with a malfunctioning tcmp I was coming up on a light at about 45 mph and the brakes failed and upon impact the seat belt did not lock but actually let me move right into the steering wheel thus causing serious damage to my sternum and also breaking 2 ribs and my head cracked my windshield and the vehicle was totaled out by the insurance company who of course did not pay anything near what I did go figure.

- Ps, CA, USA

problem #15

Jul 212014

Equinox 4-cyl

  • 55,000 miles
My air bag light came on and stayed on. I just purchase the vehicle less than 90 days. They state the air bag was not under warranty. However, the tech states the tsb part in the passenger side is out in the air bag. I am sure the dealer knew of this issue when they did the diagnostic before the car was sold to me. They will not fix the vehicle @ their and expense and I am out of $541. I feel that this issues needs to be address and a recall down due to the complaints for air bag on file, and my money is refunded by the manufacturer.

- Atlanta, GA, USA

problem #14

Jul 272014


  • 56,000 miles
The contact owns a 2011 Chevrolet Equinox. The contact stated that the service air bag warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 56,000.

- Charleston, WV, USA

problem #13

Jul 012014

Equinox 4-cyl

  • 70,000 miles
The service airbags light has been coming on for about 10,000 miles now- it is on and off.. we finally was able to get it to the dealer - dealer states there is a tsb about it but no recall so they will not fix it. We have standard warranty and an additional extended warranty and both say airbags and wiring are not covered. Mechanic at dealer states that all of them have the same problem with the wiring connector and it is a 10 minute fix, but we would have to pay $350.03 to fix. I think this should be made a recall as everyone's' safety is at risk.

- Lakeland, FL, USA

problem #12

Jul 012014

Equinox 6-cyl

  • 31,000 miles
The contact owns a 2011 Chevrolet Equinox. The contact stated that the air bag warning light illuminated. The vehicle was taken to the dealer where the repairs were unknown. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 31,000. Updated 10/02/14 the consumer stated the dealer advised the wiring under the seat for the airbags must be replaced. The dealer offered to pay half for the repairs. The miles for the warranty had not been exceeded but it was 3 months over the expiration date. The consumer feels the repairs should be fully covered due to the failure being a safety defect. Updated 3/9/2015

- Noonan, ND, USA

problem #11

Jun 012014


  • 44,000 miles
Check airbag warning light came on. Called dealer for apt ( took 10 days to get apt!). dealer quoted $781 for repair. Have extended warranty - air bags not covered. Is special order part, have to leave car at dealer for 1 or 2 days for repair. Problem is faulty control module under front passenger seat, affecting all air bags. At the moment, none of the airbags are operational. Dealer is del grande dealer group (Chevy) in san jose, ca. Have lodged complaint with them.

- San Jose, CA, USA

problem #10

Mar 012014

Equinox 4-cyl

  • 56,000 miles
I got a warning that said service airbags. I brought my car in and they found out it was the passenger air bag. They reset the sensor and it never came back and so they said it was fine. About a week went by and the light came on and then disappeared again. I called and they said they would need it for 3 days and it could cost quite a lot of money. When I read all the reports of others who had seen this signal it seems very similar because it doesn't stay on. I have read that it could be a seat belt trigger or caused by the heat, but I am very concerned as this is certainly something that is a safety concern. My car is also under 60,000 miles and this shouldn't be a concern at this point. Please advise if there has been other issues with this. I am hearing about many myself.

- Chatsworth, CA, USA

problem #9

Jul 312013

Equinox 4-cyl

  • 17,000 miles
Air bags did not deploy at or above the mfg. Thresholds.which caused for no air bag deployment and significant facial trauma on the steering wheel. Seat belt pretenstioners also did pretension causing the upper torso to go forward and cause the facial trauma on the steering wheel.

- Turlock, CA, USA

problem #8

Jun 082013


  • 33,000 miles
The contact owns a 2011 Chevrolet Equinox. The contact stated that the driver and passenger side air bags deployed erroneously. The contact suffered injuries to the back, neck and fingers from the inadvertent deployment. The vehicle was neither repaired nor diagnosed. The manufacturer was not made aware of the failure. The failure mileage was 33,000.

- Bluefield, WV, USA

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