8.2

pretty bad

Typical Repair Cost:

$454.00

Average Mileage:

61,376 miles

Number of complaints:

110 complaints

Most common solutions:

  1. not sure (63 reports)
  2. replaced speedometer cluster (20 reports)
  3. replace motors in instrument cluster (6 reports)
  4. replaced speedometer (6 reports)
  5. put car in acc. power and put into reverse & start till 0's (4 reports)
  6. buy a gps that shows speed, they are very accurate! (3 reports)
Chevrolet Impala accessories - interior problems

accessories - interior problem

This problem may be covered under warranty. Ask your Chevrolet dealer.

Helpful Websites About 2004 Chevrolet Impala speedometer gone haywire

A D V E R T I S E M E N T S

problem #110

2008Dec 04

Impala LS 3.4L V6

  • Automatic transmission
  • 68,000 miles

Tach started the downhill problem with the Gauge cluster... Didn't mind as it is an automatic.Within a month or so the speedometer started going nuts, I have the same issues as complaints 1-100+. I think the GPS is going to be a good short term fix but am crossing my fingers for the recall. I'm tired or listening for shift points and "keeping up with the flow". I will say that the warmer weather has got it working intermittently. Also, I don't know if it's related but... the rear defroster makes the radio full of static and now the windshield wipers are starting to have a mind of the own some times. On to Honda...

Christopher V.

Rolling Prairie, IN, USA

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problem #109

2009Feb 01

Impala 3.4L

  • Automatic transmission
  • 75,000 miles

I have so many problems with my 2004 Impala. Its is a piece of sh*t and I will never ever buy a GM. EVER AGAIN~!~ I have spent over 5000 dollars getting my car to work right from brakes and rotors .....to Head gaskets and cracked piston heads. Chevy cars are just pieces of sh*t!!! OnE pRoblem after another. No wonder they get a break from the government. Stop bailing out assholes who sell junk ass new lemon cars. Bail out the ones who brought junk cars from them. By the time I am done fixin this car I could of owned two cars. And I am still tryin to pay it off. The car only has 89,000 miles.

molter

Minersville, PA, USA

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problem #108

2007Jan 22

(reported on)

Impala LS V6

  • Automatic transmission
  • 70,000 miles

this was a really bad buy i spent 21,000 dollars for problems.... the car is pretty but the problems are not. the speedometer does what it wants. one day it breaks going to fast then the next day it breaks going to slow. this is really bad when traveling like i do. i am according to the speedometer going 210 miles per hour but i think i am doing 45. this car bites. someone should tell the cops.

eze

Orlando, Florida, USA

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A D V E R T I S E M E N T S

problem #107

2009Jan 04

Impala LS 3.4L V6

  • Automatic transmission
  • 23,500 miles

It is my mom's car. The speedometer kept going up even when you were slowing down. The Chevrolet dealer was going to charge her $90 to remove the instrument cluster, $350 to send the cluster out to be "rebuilt" (stepper motor replaced) and $90 to reinstall the cluster. I researched it and found out that the stepper motor is the same one for all the gauges, so if you only replace one eventually the others will go, so if you are replacing one, just replace all of them. I went to ebay and bought the updated x 25 168 stepper motors and removed the bad stepper motor (x c5 168 OEM) and soldered in the new updated one.

It was a 2 man job but fairly easy fix. I can't believe the price that I have heard other people was quoted (up to $800). It took longer to remove the instrument cluster from the car than it did to replace the stepper motor. Contact me maybe I can help you out.

rdrnnr440

Ephrata, PA, USA

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problem #106

2008Sep 15

Impala

  • Automatic transmission
  • 62,000 miles

My speedometer went out in Sept 2008. I could not believe it since I have not even had it for 4 years. When it went out, it would always say I was going faster than I actually was. Most of the time it would say I was going above 100 MPH and even when I stopped it would show I was going fast. I called the dealership to see if there was a recall on it and they said no, so I was stuck paying for the repair. It took me 6 months to save up for it. I know someone else who bought a 2004 Impala and they said the same thing is wrong with theirs. I think GM should recall the speedometer since there have been many complaints.

Gayle P.

LaPorte, TX, USA

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problem #105

2009Apr 11

Impala LS 3.8L V6

  • Automatic transmission
  • 59,959 miles

2004 Impala speedometer not functioning. With varying speed limits throughout the city. I feel that this is a safety problem and prevents a driver from being in compliance with the law. My wife drives a lot on her job and I would not like for her to be driving too fast for road conditions. One cannot rely on other drivers to dictate ones speed. Seems to be an ongoing problem with this make and model. Information tells me that the 2004 trucks with this problem were fixed by GM company and the cars are having the same problem but are not being repaired by GM. The ratio of complaints to this problem compared to the other problems with this make and model tell me that GM should address the problem before there are serious consequences involving the inability of a driver of a 2004 Impala to determine their speed, possibly resulting in a serious accident.

Ma F.

Amarillo, TX, USA

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A D V E R T I S E M E N T S

problem #104

2009Apr 11

Impala LS 3.8L V6

  • Automatic transmission
  • 59,947 miles

Just submitted a complaint to Safercar.gov. The site will direct you or take you to www.NHTSA.gov.

I suggest everyone on this site go to and take the time to fill out a formal complaint about this obviously very serious ongoing problem. Ranting and raving about on here is good. Everyone (and there are a lot of us) needs to vent, but more importantly if you have read all the complaints as I have then you really need to take the time, and it's not more than 10 or 15 minutes, to make your concerns known to the authorities who may actually be able to do something about this problem. Post your complaint here but ALSO go to the OFFICE OF DEFECTS INVESTIGATION.(ODI) either at safercar.gov or www.NHTSA.gov.

If all you people are like me and having the same problems that you all are obviously having then we need to all come together and have our voices heard. WE ARE THE PEOPLE. As with all problems we are having with our cars or anything else in this world, if the people come together something will be, has to be done. These 120 or so postings on here with this problem are probably only a drop in the bucket. If GM was bombarded with thousands of complaints as opposed to just a few then don't you think something would be done? I would go so far as to say write your congressman and ask, no, tell your representative to limit GM's bailout if they don't intend on backing their products. You all have GM and Chevy cars for a reason! You believed in good quality American made and accessible parts and service and what have we got? The run around. Let your voice be heard! Go to the web sites and fill out the complaint forms. It doesn't take that long and it just might make a difference. Thanks for reading this and I hope you will all follow through.

Ma F.

Amarillo, TX, USA

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problem #103

2008Nov 11

Impala SS 3.6L V6

  • Automatic transmission
  • 35,200 miles

Went to the dealer to find out if there was a recall on the part, because I found out the same problem had occurred in the Tahoe and suvs and a recall had been placed for the speedometer. I found out there is no recall for the same problem on the Impala, and they then told me I had to pay to replace. I'm pissed because I bought a Chevy car, because I love Chevy's, and to find out that through my support of the company they will not replace a part that keeps messing up on several units of the same car.i would think twice before buying another Chevy car.

Kurt Y.

27 Idaho Ct, NY, USA

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problem #102

2008Oct 01

Impala 3.2L V6

  • Automatic transmission
  • 59,000 miles

click to see larger images

speedometer gone haywire speedometer gone haywire

Complaint Photos

Went to the dealer to find out if there was a recall on the part, because I found out the same problem had occurred in the Tahoe and a recall had been placed for the speedometer. I found out there is no recall for the same problem on the Impala, and they then told me I had to pay $460 to replace. I'm pissed because I bought a Chevy car, because I love Chevy's, and to find out that through my support of the company they will not replace a part that keeps messing up on several units of the same car.

I have other friends that have this same problem on this car, and I'm going to refer them to this site to complain. I'm not going to pay for a part that I had no part in breaking or damaging, and when there's less than 70,000 miles on it!

jbell jr.

Jacksonville, FL, USA

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problem #101

2009Mar 10

Impala LX 3.4L

  • Automatic transmission
  • 50,500 miles

The speedometer went haywire, started going up and down, then froze at 26 MPH. My son had same problem on his 2004 Chevy Truck a month earlier, GM repaired, no cost. When I I inquired about this, was told, not the same problem with the Impala. Funny, both needed an instrument cluster replaced, almost identical mileage! This is one of several problems with my Impala, almost all of the unusual variety. Maybe a (delayed) lemon?

Michael S.

Dudley, MA, USA

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A D V E R T I S E M E N T S

problem #100

2009Jan 13

Impala LX 3.4L V6

  • Automatic transmission
  • 44,987 miles

The speedometer stopped working one day when it got pretty cold here. Once the car warms up and runs for about half an hour it begins to start working again. From the info on this site it sounds like it is the cluster in the dash somewhere. I priced the speed sensor around $51. Might try this first, waiting for warmer weather. Anyways I definitely think there should be a recall.

Julius G.

Ottawa, Ontario, Canada

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problem #99

2009Mar 07

Impala LS

  • Automatic transmission
  • 48,000 miles

Speedometer went haywire on a long drive into the Adirondacks. My Speedometer said I was doing 50 but my GPS said 65+!
Good thing I had the GPS otherwise I may have been doing 90mph!
I shut it off and it was fine for a while but it went haywire again.
If I didn't just spend over $600 on tires I would seriously think of getting rid of it!

rpetro57

Albany, NY, USA

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problem #98

2008Oct 07

Impala 3.8L V6

  • Automatic transmission
  • 52,817 miles

The instrument cluster has gone haywire (speedometer, tach, gas gauge). I have taken it to 2 GM dealers & it will cost about $450.00 US or $500.00 CDN to fix it. This appears to be a fairly common problem with these cars. It appears to be something that GM builds into their cars to fail so we will take it like dummys to the GM dealer. No wonder they need a bailout. They won't stand behind their products and that is their problem!! I will use a GPS which I was able to buy on sale for $80.00 US but if I want to sell the car it will devalue my tradein allowance. I agree with #95 that we need to complain to GM.

clarkson23

Winona, Ontario, Canada

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problem #97

2008Dec 28

Impala V6

  • Automatic transmission
  • 90,000 miles

First the temperature gauge went out. Then the speedometer died, it is very annoying and dangerous. If Chevy wants to have any customers left they should make a recall on the 2004 Impalas.

webbut

Moab, UT, USA

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problem #96

2009Jan 27

Impala 3.4L

  • Automatic transmission
  • 99,419 miles

my speedometer just quit working on my 2004 Chevy Impala i known a few other guys with the same problem.phoned a dealer they said the recall was for trucks only.whats the difference

Doug A.

Smiths Falls, ONT, Canada

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problem #95

2008Dec 25

Impala Sedan 3.4L

  • Automatic transmission
  • 41,474 miles

well i did as others said in here, i had the same problem with my speedometer the stepper motor was bad. in park it showed 150mph. i contacted the bbb,nhsa and gm about this problem.i heard from gm in about a week they told me the stepper motors was only bad in the avalanche and the Escalade. and since i didn't have it checked at the gm dealership or since i didn't buy the parts from gm there was nothing they would do about it(that's bullsh**). was sent a packet of papers from the bbb a few days ago filled out some papers and sent in all the info i had found on the stepper motors and impala's so i will see where this goes and keep you posted on this one. i found the motors in ebay for $19 and they are not (x c5 168 oem these are the bad one's) they are the updated x 25 168. was easy to install had the directions to do it or you can send them your cluster and they will repair it for $150 (ebay id. mandigital).here is a list of the gm models that used the bad stepper motors: 2003 to 2006: sierra,Silverado,suburban,Tahoe,Yukon,Escalade,Avalanche,Denali,GMC Envoy,Trailblazer,H2 Hummer,Impala,Monte Carlo. but don't forget everyone needs to complain or nothing will get done. don't let gm get away with this

Dale C.

Sebring, Ohio, USA

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problem #94

2008Oct 01

Impala 3.4L V6

  • Automatic transmission
  • 126,000 miles

I first noticed the speedometer problem when it read 15 MPH when I was doing 50. It progressively got worse. Sometimes it worked; sometimes it didn't. The main symptom was that the needle would ~try~ to go back down to zero, but would get stuck at some point. At the point it got stuck, it would make a barely audible ticking sound -- tick, tick, tick -- as the needle jitter ed slightly as if the mechanism were jammed. See complaint #65 below for a description of how the stepper motors break and the gears get jammed. From the symptoms I experienced, I believe that is an accurate description. Eventually, the speedometer would display any random speed, finally coming to rest at 105 and never moving again.

After reading the complaints here (thank you!) which seemed to match my symptoms, I was reasonably convinced that the gauge cluster had to be replaced. I took the dashboard apart and removed the gauge cluster myself. This is a fairly simple operation -- you just have to know where the screws are (some are revealed by taking other dash parts off first).

I brought the gauge cluster to the Chevy dealer. They had to send it out so that the mileage could be read from it and programmed into the replacement unit. Apparently they didn't have to send it too far, because by the end of the next day, I had a replacement gauge cluster. This part cost me $350 plus tax. There was no labor charge because I did the work myself. I was hoping to same some money by doing everything myself, but I only came in $100 less than the average repair cost of $450.

The new gauge cluster fixed the problem. I hope it continues to work for the remaining life of the car. I'm saving my receipt in case there is ever a recall.

David L.

West Milford, NJ, USA

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problem #93

2008Dec 13

Impala

  • Automatic transmission
  • 166,000 miles

MY SPEEDOMETER STARTED GOING CRAZY ONE DAY EARLIER THIS MONTH AND IT HASN'T WORKED SINCE.

Tracy M.

Shubuta, MS, USA

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problem #92

2008Dec 08

Impala 3.8L

  • Automatic transmission
  • 63,069 miles

My mechanic priced out the replacement part and informed me that the price from the dealership was about $600.00 (CAN) plus two hours labor, plus I would have to leave the car for at least two days.

I went and bought a Garmin GPS the next day for about $200.00 (CAN) and now I know how fast I am going for about 25% of the cost.

Ken L.

Calgary, Alberta, Canada

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problem #91

2008Dec 08

Impala LS 3.8L

  • Automatic transmission
  • 104,158 miles

same as all the others, speedometer is useless, speed registers 70 when car is doing around 35, registers at 30 when sitting still. NO WONDER CHEVY NEEDS A BAIL OUT FROM THE GOVERNMENT, YOUR CARS ARE JUNK !!!!!!!!!

Jeffrey S.

W, OH, USA

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problem #90

2008Nov 03

Impala LS V6

  • Automatic transmission
  • 75,000 miles

My problem started with the temp gauge. It showed that the car was running hot when it really was not. Spent $400 dollars replacing thermostat, sending unit, and the water pump. We finally came to the conclusion that the gauge was bad. Due to the cost, I decided to live with it. Now the speedometer is giving crazy readings. One of my co-workers has a Chevy Silverado with the same problem. Chevrolet repaired his truck at no charge. They want $500 to repair mine. Chevrolet sucks. I driven GM products for 25 years. I have bought my last one. I see a Toyota in my near future.

Steve T.

Pink Hill, NC, USA

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problem #89

2008Mar 27

Impala LS 3.8L

  • Automatic transmission
  • 48,000 miles

i have been going through the same things as most of these other posters. my speedometer is stuck pointing at the neutral indicator as of now . it started out giving my false readings for awhile and going back to working and now it is just stuck and hasn't moved in about a month. my blinkers wont work sometimes but i have figured out when they don't work i can hit the flashers and they will start working again. i figure i will not fix this problem until GM puts out a recall on it and for now i will just use a gps

Jeremy J.

Big Lake, MN, USA

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problem #88

2008Nov 28

Impala SS 3.8L Supercharged

  • Automatic transmission
  • 50,000 miles

First the tach went. Not needed for driving and costly to repair. Now a year later the speedometer went out. Needed for driving and looking at options for repair. Would appreciate any solutions. GPS sounds good, but can't sell a car with that being your "speedometer".

daveil

Rockford, IL, USA

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problem #87

2008Nov 08

Impala 3.4lV6

  • Automatic transmission
  • 59,600 miles

my wife and i was on our way back home today after a short. i noticed my speedometer was reading 55 and it felt like we were barely moving. i pulled over to the side of the road and stopped, the speedometer read 15 miles an hour.. so we continued on our way home, and it is still stuck on 15. i will get checked out as soon as possible. the reason that i'm complaining is that i just learned of your web site by browsing on my pc for warranty's on 2004 impala's. i read a lot of the complaint's about people complaining about there impala's. i noticed that i have or have had the same problems that they have, or have had, i wish them the best these impala's are all LEMON'S will not buy another one!!! thinking of trying toyota!!! will go now. may GOD bless everyone that has problem's with these IMPALA'S. GM needs to tighten up.....

mitche58

Albion, Michigan, USA

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problem #86

1920Jan 01

Impala V6

  • Automatic transmission
  • 45,000 miles

To replace the sensor the transmission side casing has to be pulled. The cost to fix is more labor intense than the cost of the part.

jfschultz

Round Rock, TX, USA

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problem #85

2008Feb 14

Impala LS 3.4L

  • Automatic transmission
  • 60,000 miles

I BOUGHT A HIGH END GPS THAT DOES EVERYTHING FOR $330, HALF THE COST OF GETTING SPEEDOMETER FIXED BY GM, DON'T PAY GM FOR A FACTORY DEFAULT. YOU CAN GET A NICE GPS THAT SHOWS THE SPEED STARTING AT $150 DOLLARS, FORGET YOUR SPEEDOMETER.

problem #84

2008Aug 06

Impala V6

  • Automatic transmission
  • 60,000 miles

It is not just the fact Chevy has the defective parts or engineering. It is the fact that the rich bastards don't want you to fix it. No Repair Manual - from any vendor is a Union of Socialists (Much like Russia) that are bent on a futal lord system. Remove all independence from people. Even their cars.

davidits

Sacramento, CA, USA

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problem #83

2008Aug 31

Impala Vg

  • Automatic transmission
  • 74,500 miles

Speedometer reads 120 when car is at rest. It first started reading incorrect and appeared to be sticking as it increased, then starting reading 105 when I was going about 65. Called Chevy dealer, said would probably be $400 to replace entire cluster over phone. $95 to diagnose. Will never buy Chevy again and will let others know of this experience. Before this started, turn signals stopped working for a day and then ac wouldn't come another day. Sounds like there is a recall type problem here that GM is not taking care of.

youngct

Enfield, CT, USA

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problem #82

2008Aug 25

Impala LS 3.8L V8

  • Automatic transmission
  • 72,000 miles

The speedometer is schizophrenic. Sometimes works great, sometimes will be either drastically high or low or not work at all. The hotter the weather the worse the performance.

William G.

Klamath Falls, OR, USA

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problem #81

2008May 12

Impala

  • Automatic transmission
  • 50,609 miles

I to am having this problem with my impala... and like many others i have contacted General Motors and they didn't seem to care...i am thinking about reporting them to the BBB (Better Business Bureau) hopefully this will push for an recall

telia

Baltimore, MD, USA

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problem #80

2008Jan 08

Impala LS 3.8L

  • Automatic transmission
  • 65,000 miles

both the speedometer and tachometer are going crazy and not working properly. Need to know if there is anywhere I can get this fixed, it seems to be a common problem. I s GM doing anything about this?

Tony A.

Oviedo, Fl, USA

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problem #79

2008Jul 28

Impala LT V6

  • Automatic transmission
  • 56,000 miles

This is really a big issue as the car does not have that many miles on it and now I can't even tell how fast I am going!!

Karen I.

Collinsville, OK, USA

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problem #78

2008Jul 14

Impala 3400 V6

  • Automatic transmission
  • 48,800 miles

Stinks... first the fuel gauge went out 2 days ago, and then the speedometer won't go below 60. It only goes up. My warranty is expired so I'm not sure what I'm going to do...

adela

San Marcos, TX, USA

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problem #77

2008Jun 18

Impala V6

  • Automatic transmission
  • 59,000 miles

Speedometer is not correct **sometimes**. It may show 45 mph when the car is moving 75 mph, or correctly when moving 45 mph. I'm never sure if the speedometer is showing the correct speed.... there is no indication of when it's accurate or not... This is a safety concern. Looks like there are lots of others with the same model, same complaint.

Cheryl L.

Grass Lake, MI, USA

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problem #76

2008Jun 06

Impala LS 3.8L V6

  • Automatic transmission
  • 35,000 miles

The needle was on 40 for a couple of days then went back to normal then a week later was pinned on 140 then went back to normal again. Got fixed yesterday good way to get a ticket that would have really suck. Get it it will come back to haunt you if you don't.

Loretta N.

Ft. Myers, FL, USA

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problem #75

2006Jun 01

Impala V6

  • Automatic transmission
  • 260,000 miles

I as well called GM and they do not care. I took my car to the dealership and they offered no help. I refuse to pay for this problem. Chevy needs to get it together and recall the problem. Please let me know if they do a recall.

Michael D.

Dayton, Ohio, USA

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problem #74

2008Apr 08

Impala 3.6L V6

  • Automatic transmission
  • 51,574 miles

I can understand GM not wanting to recall thousands of vehicles due to the cost but they should at least have the decency to cover the cost for people who have a problem and bring it to the dealership to be handled. I love so many things about the Impala but I think its eventual replacement will be a Hyundai.

Rod J.

Edmonton, Alberta, Canada

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problem #73

2006Feb 27

Impala

  • Automatic transmission
  • 82,325 miles

Initially the speedometer would read 90 when the car was stopped or wouldn't drop below 20. It was intermittent and then all at once it stopped. I had to pay to replace all of the gauges and it wasn't cheap. The car seems to have weird sorts of electrical problems like the headlights going completely out when I switch from brights to low beams. This car is almost paid off, but I don't think I would buy another Chevy vehicle.

Rhonda Atkins 1.

Lenexa, KS, USA

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problem #72

2008Feb 02

Impala 3.4L

  • Automatic transmission
  • 35,652 miles

The Speedometer is Stuck at 20 mph. It used to fix by flipping the ignition on and off, but now it is just stuck.

Kavi P.

Lubbock, Texas, USA

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problem #71

2008Jan 07

Impala

  • Automatic transmission
  • 88,235 miles

WELL i do love this car even though there are a hundred in my area, but this is pissing me off, i have to follow someone to work, to make sure i'm going the right speed, i travel often for work, and i'm one speeding ticket away from a suspension, so more often than not i'm going way under the speed limit

scarhardt

Emo, ON, Canada

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problem #70

2008Jan 15

Impala

  • Automatic transmission
  • 75,000 miles

Just as everyone else, the instrument panel went out one by one. 1st, the temperature gauge, 2nd, the speedometer, 3rd, the fuel gauge. It does exactly like all the other complaints. One day after work, the speedometer was reading 80 mph at a red light. Right now, it is in the shop and they are having a hard time determining the fix. So far, they have replaced the wrong part and said no charge to me because it did not fix anything. I will let them know about the instrument panel cluster that I read about on here. If they will listen to me. They have already had the car for 3 days. I am catching rides to work because they told me that it is not good to drive without the speedometer working. It drive fine until.....it started to whine so at that time I parked it for a month because i did not want to destroy anything if I could help it. On to the next complaint.

smartintn

Nashville, TN, USA

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problem #69

2006Nov 01

Impala LS 3.8L V6

  • Automatic transmission
  • 33,000 miles

Speedometer at first was not showing the correct speed, the dealer acted like they did not believe me when I called, then it went out all together, then the anti lock brake system light came on and quit working, then had i had no dash lights or instrument panel. They replaced the instrument panel computer.

Annette P.

Brighton, IL, USA

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problem #68

2007Nov 23

Impala V6

  • Automatic transmission
  • 65,000 miles

I took my Impala to the dealership and was told (very nastily) that I would have to pay $800 to have this problem repaired since it's out of warranty. There is no recall on this problem and there should be. I have contacted Chevrolet directly and was told that if I have it repaired, I should keep the receipt in the event it does turn into a recall...then they wished me luck! That's it!

Gail M.

Aliquippa, PA, USA

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problem #67

2007Dec 15

Impala LS 3.8L V8

  • Automatic transmission
  • 66,000 miles

I gonna get it fixed soon. I was just waiting on my income tax to return. I just with I didn't have to spend money on it.

Leshan F.

Marietta, GA, USA

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problem #66

2008Jan 07

Impala 3.8L V6

  • Automatic transmission
  • 74,565 miles

I have the same problem with my 2004 impala. Have read alot about this and it is real B/S I am working on a petition to give to GM to try to make this a recall. Please Help
email me your name where you live and your number please here is mine if you need it 519-590-7842.
give this to everyone you know with a impala.

P.S can you also include your millage
email is stevenmander@yahoo.ca

smekm

Kitchener, ONT, Canada

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problem #65

2007Jun 10

Impala 3.4L

  • Automatic transmission
  • 75,000 miles

To all of you with erratic gauge problems on your 2003-2006 Chevy. GM had a problem with the stepper motor in the instrument cluster and my car was one of them. In my analysis of this problem I found that the problem lies with the plastic material that holds the permanent magnet for the rotor of the stepper motor. This plastic that hold the magnet also comprises the main gear for the gear assembly that rotates the needle. Well, this plastic breaks and because of the break it bends and jams the gear. Now it can't rotate to the proper pulses from the computer. This gear assembly is part of the stepper motor and is only two centimeters long. So the whole motor has to be replaced, it is soldered in the main circuit board for the instrument cluster. I was able to find a replacement motor on e-bay for $9.95 + shipping. I bought several and everything is not running fine.

Fritz H.

Hartford, WI, USA

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problem #64

2008Jan 02

Impala LT 3.2L

  • Automatic transmission
  • 49,000 miles

The speedometer cluster and the temperature gauge is going crazy. Sometimes it shows going over 120 miles per hour when I am going 30miles /hour. The temperature gauge is recently going crazy too. I showed it to a GM dealership and they told me that I have to spend $700 to change the speedometer cluster.I had problem with this car when it was only 15000 miles with the brake. It was pulsating when I apply the brake. They told me that i have to change brake pads. I have 4 Chevy vehicles now. I recommend not to buy any more GM. It is little bit cheaper to buy. You will pay a lot of money after 20000 miles. Let this car company go out of business if they do not know how to make good cars. When I had problems with my 2004 Chevy Trailblazer very early, I wrote a letter to Rick Wagners office. None bothered to reply. Someone called and told me that it is my problem.

kavumkal

Medway, MA, USA

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problem #63

2008Apr 07

Impala 3.4L

  • Automatic transmission
  • 71,000 miles

click to see larger images

speedometer gone haywire

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Well it's not the speedometer but I'm confident that's coming next. I just purchased a 2004 Impala yesterday from a local dealership. When I test drove the car I told the salesman the instrument clusters go bad on these cars. "Oh no not on this model year" he says. As I was driving the car home from the dealership the temperature gage went over the red area. I bought the car because I got a good deal and I like the features. I assumed I would need to spend $169 to fix the instrument panel myself. I have a call into the dealership hoping they will fix it because it was bad when I purchased it. But of course they will fix it with the crappy stepper motors that GM uses and it will need to fixed again down the line.

big beaver

Chilton, WI, USA

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problem #62

2007Apr 01

Impala LS 3.8L

  • Automatic transmission
  • 80,000 miles

I, too, called the dealership where we bought the car. They stated there is no recall on this problem and that it would cost around $500 to replace the "cluster". This problem is not only affecting Impala's, it is affecting other 2004 GM vehicles. A family member purchased a used 2004 suburban last year and they had the same problem. Fortunately, it was noticed 2 days after they drove it off the lot and they were able to get the dealer to repair it. Here's a kicker! My husband is a sales manager for Schwans Sales. They purchase GMC Topkick trucks for their fleet. They have had several 2004 trucks needing the cluster to be replaced. Again the company had to soak the cost because the problem is not a recalled problem. This is crazy considering any employee who drives this size truck has a CDL license and is governed by the DOT's strict regulations. This is a safety concern at this point. We need to not only contact NTSB but also the better business bureau and our legislators. If the state of Iowa can fight against a corporation as big as Microsoft and win their dispute, then MANY of us can win this battle against GM!!!!!!

Beckie N.

A, IA, USA

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problem #61

2008Mar 16

Impala LS V6

  • Automatic transmission
  • 56,242 miles

OH MY F*CKING GOSH! I spoke to a GM USA rep. and he fully admitted this was a factory malfunction.

Then WHY THE HELL DID I FORK OVER ALMOST 700 DOLLARS TO HAVE THIS FIXED!
It SHOULD be recalled!

I was so upset when I found out they won't recall it.

THIS IS RIDICULOUS!

I bought an American made Car so i WOULDN'T have problems.

GRRRR!

diannal

Vancouver, WA, USA

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