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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
19,888 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Chevrolet Impala steering problems

steering problem

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2007 Chevrolet Impala Owner Comments

problem #10

Mar 272008


  • 46,000 miles


Intermediate steering shaft failure, again. First failure was at time of purchase, aprox 26,000 miles, steering shaft was replaced. Have been reporting to dealerships noises and unsafe steering concerns ever since then and nothing has been done. Now out of warranty at 46,000 miles, steering shaft again is needing replaced. Further information is available at www.certifiedlemon.com.

- Florence, AZ, USA

problem #9

Apr 162008


  • 35,400 miles
When turning there's a clicking noise. Steering not so smooth, kind of rough I brought it to the dealership where I purchased the car. Dealer said that it wasn't a safety issue. An that not to worry, but the clicking still occurs. Just wanting know what action I need to take in order to resolve this problem.

- Metairie, LA, USA

problem #8

Feb 282009


  • 30,000 miles
Power steering pump squeal and eventual failure, 1st report, could not find source, 2nd report, power steering R/R 3rd report, power steering R/R.

- Fresno, CA, USA

problem #7

Dec 232008


  • 15,500 miles


2007 Impala ls steering wheel shaft. First one replaced 3500 miles second at 9500 miles now at 15500 the third one needs to be replaced. Banging noise in front chasis, steering loose, wobble effect in front wheels. Unsafe issue that GMC Chevy div will not address just replaces. No one seems to care, not gov not dealer and not GM Chevy division. What can I do?

- Claymont, DE, USA

problem #6

Nov 172008


  • 36,962 miles
Right after I hit 36,000 miles on my car, I started hearing a clunk sound from the steering wheel. I brought it into the dealership, and the gentleman told me it was probably the steering shaft. I asked if this was a common problem, and if it was covered under my extended warranty. I was told yes, it is a common problem, and no, its only covered under the 36000 mile warranty. Not the 50,000. I asked why this isn't covered seeing as its a part that should never go on your car, especially after only 36000 miles. His reply shocked me when he said that all the ones he's seen break before the 36,000! added onto this, my car remote just stopped working, as well as my tire monitor system is unable to be reset! basically after owning this car less than a year, I'm starting to feel that I have just bought a nice new lemon!

- Syracuse, NY, USA

problem #5

Oct 012007


  • 4,573 miles
2007 Impala ls purchased May 31,2007, defective steering wheel shaft replaced at 4573 miles on Oct 1, 2007. Binding noise noted, clunking sound on bumps and turns left or right. Same conditions are appearing again June 16, 2008 at 9500 miles. No failure however suspect if ignored shaft could fail causing catastrophic failure of vehicle steering.

- Claymont, DE, USA

problem #4

Sep 172007

Impala 6-cyl

  • Automatic transmission
  • 24,498 miles


The contact owns a 2007 Chevrolet Impala. While turning the vehicle at various speeds, the contact heard a loud clicking sound coming from the steering column. She took the vehicle to the dealer and they replaced the steering column. Four days later, the noise returned and the dealer replaced the tie rods. One month later, the noise occurred for the third time and the steering gear mechanism was replaced. The contact is currently experiencing the same failure for the fourth time. The dealer was unable to determine the cause of failure and repair the vehicle. She filed a complaint with the manufacturer. The purchase date was unknown. The failure mileage was 24,498 and current mileage was 26,691. The consumer stated after three repairs the problem still persists. Updated 11/14/07

- Melbourne, FL, USA

problem #3

Jun 252007

Impala 6-cyl

  • Automatic transmission
  • 2,146 miles
Heard a clunking nose under feet (driver's side), can feel clunking when holding steering wheel. Have had in 4 times now. 1st - replaced steering shaft, 2nd - replaced motor mounts, 3rd - couldn't find anything or duplicate problem...kept overnight, 4th - lubes steering shaft. Problem still not fixed!!!!!

- Harrison, MI, USA

problem #2

Aug 152007

Impala 6-cyl

  • 600 miles
Steering issue with 2007 Chevrolet Impala. When making turns, I can hear and feel a clunking noise in the steering wheel. The vehicle only has 700 miles on it. The dealer is supposed to replace the steering shaft when the part is available. I went to the dealer twice with this concern. The first time, they just lubed the steering shaft. That did not help the problem at all. Two days later I went back to the dealer, and that is when they said they will replace the shaft.

- Toms River, NJ, USA

problem #1

Jan 262007

Impala 6-cyl

  • Automatic transmission
  • 3,200 miles
The contact owns a 2007 Chevrolet Impala. While attempting to turn the vehicle at 15 mph through a puddle of water the steering wheel locked. The vehicle was brought to the dealer four times, and the serpentine belt and tensioner were replaced. The vehicle was placed on a diagnostic machine on several occasions, but the cause of failure could not be determined. The current mileage 5,600, and failure mileage was 3,200. The dealer stated had to perform electrical diagnostic and verified air bag light on and tire monitor system was on, the dealer repaired both defects. The consumer stated wants to be either reimbursed for repairs and or new vehicle and or be replaced. The air bag light illuminated and there was also a porlbme with the power steering locking up. Updated 05/22/07

- Forks, WA, USA

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