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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Chevrolet Impala suspension problems

suspension problem

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2008 Chevrolet Impala Owner Comments

problem #1

Nov 142009

Impala

  • miles

A D V E R T I S E M E N T S

I purchased 2008 Chevy Impala with 22000 miles on it at norman frede in clear lake/houston area. After 6months they suggested tire rotation was needed and due after rotation I noticed car shaking between 20 to 30mph and above 65mph I took it in and it was aligned and I was charged 2months later still shaking was realigned at no charge but before that I had a nail in one of back tires and I had it repaired by a tire shop and they were shocked to see my 4 tires were worn and they showed me, I was so upset I took car in again and theysaid because I had 36,000 miles on it was the reason. Well I took it in again and they told me strut needed to be repaired that's why my tires were all worn and wanted to charge me $150 to repair strut and $400 plus for tires and I said "no" why should I have to pay I hadn't even had the car for a year and this was happening, I was upset and left but before I left they realigned it again and in my service ticket they did not even mention the strut repair. I tried to contact the service manager by email and the general manager, I returned the serv mgr call twice but kept missing her and the gen mgr never called or emailed me. I feel that this is a certified car and I should not have to drive like this or pay for any repairs. Please what can I do.

- Pasadena, TX, USA

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