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10.0

really awful
Crashes / Fires:
23 / 0
Injuries / Deaths:
27 / 0
Average Mileage:
59,416 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Chevrolet Impala seat belts / air bags problems

seat belts / air bags problem

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2009 Chevrolet Impala Owner Comments (Page 1 of 8)

problem #147

Dec 012015

Impala

  • 89,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Chevrolet Impala. While driving approximately 45 mph, the contact's vehicle crashed into a deer and sustained significant front end damage. The air bags failed to deploy. A police report was filed. The driver sustained a neck injury. In addition, while driving various speeds, the traction control sensor illuminated prior to the stalling. The failure occurred on multiple occasions. The cause of the failure was not diagnosed. The vehicle was towed and not repaired. The failure mileage was 89,000.

- Ruffin, SC, USA

problem #146

Nov 012016

Impala 6-cyl

  • miles
2009 Chevrolet Impala. Consumer requests reimbursement for front passenger seat frame recall notice repairs. The consumer received a recall notice three days after paying a $99 service charge. The dealer informed the consumer, the $99 was not part of the recall.

- Bowdoinham, ME, USA

problem #145

Jan 012016

Impala

  • 150,000 miles
Air bag light appears sometimes and then goes away. Have been told by mechanic that it may be a wiring problem in he steering wheel. The warning light comes and goes. No one thing that makes it come on. Could be driving vehicle and it will come on. Sometimes it will come on at start up. Then it will go away for a week or two. Sometimes it will stay on for a week or two.

- Flint, MI, USA

problem #144

Oct 042016

Impala

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2009 Chevrolet Impala. The contact received notification of NHTSA campaign number: 16V507000 (air bags, electrical system). The vehicle was repaired, but afterwards, the air bag indicator remained illuminated. The vehicle was taken back to the dealer, but was not repaired. The failure mileage was unknown. Parts distribution disconnect.

- Villa Park, IL, USA

problem #143

Sep 232016

Impala

  • 159,000 miles
This problem includes more items than your form allows me to check. It stated out about 7 months ago when you would be driving down the road and the service stable tract and service traction control light would come on causing the engine power to be reduced which is an annoence but is also a safety issue is you are passing someone on a two lane road when it happens and you can not complete the pass due to reduced power. If you pulled off to the side of the road and shut the car off the service lights would go away and may not come on again for weeks. This problem went away after a couple of months and then the car started a new one with a no crank, no start problem which when this would happen you would get up to three warning lights, (service table trac, service traction control, and service air bags) with time the no crank, no start problem kept coming and going and the only light that came on when it wouldn't crank or start was the service air bag light. If you kept trying to start it after 3 to 30 times it would start and run fine and may not act up again for 1 day or even up to a week. A couple of weeks ago I had my wife switch cars with me as this was the car she drove to work daily and I didn't want her to get stranded. I am so glad I did that as the very first day I drove it to work on my way home while driving down the highway the car shut off for no reason and the service air bag light came on, I lost my power steering and power brakes and again I could have been in very big trouble if this would have happened when I was trying to pass another car and I don't think the air bags will deploy with the service air bag light on. I reported the to Chevrolet and they told me trying to fix it would be at my cost since it is out of warranty. The local dealer and found that they have been trying for 3 days to find a no crank, no start on a corvet with no luck.

- St. Marys, OH, USA

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problem #142

Sep 282016

Impala

  • 100,200 miles
My car went into the shop on 9/20/2016 for the airbag recall. A little over a week later and the "service airbag" light is still coming on and off. The recall did nothing to fix the problem. Reading up I am not the only one who is still having issue. Please issue a recall that will fully solve this problem instead of just a week long bandaid

- Ishpeming, MI, USA

problem #141

Sep 302016

Impala

  • 99,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Chevrolet Impala. After the vehicle was serviced per NHTSA campaign number: 16V507000 (air bags, electrical system), the air bag warning indicator illuminated continuously. The vehicle was taken back to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 99,000.

- Ilion, NY, USA

problem #140

Jan 012016

Impala

  • 114,000 miles
The contact owns a 2009 Chevrolet Impala. When the passenger seat was moved, the air bag warning indicator illuminated. The vehicle was taken to the dealer where it was remedied per NHTSA campaign number: 16V507000 (air bags, electrical system); however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 114,000.

- Cincinnati, OH, USA

problem #139

Sep 012016

Impala 6-cyl

  • miles
2009 Chevrolet Impala. Consumer writes in regards to vehicle airbag warning light illuminates after dealership repaired front passenger seat frame recall notice.

- Flanders, NJ, USA

problem #138

Aug 242016

Impala

  • 70,912 miles
The contact owns a 2009 Chevrolet Impala. The contact stated that the air bag warning indicator illuminated. The vehicle was previously repaired per NHTSA campaign number: 16V507000 (air bags, electrical system); however, the vehicle experienced the failure referenced in the recall. The manufacturer was notified of the failure, but offered no assistance to repair the vehicle. The approximate failure mileage was 70,912.

- Byron, NY, USA

problem #137

Jun 012016

Impala

  • 110,000 miles

A D V E R T I S E M E N T S

Takata recall - not sure if this is the type in my car but the air bag on the passenger side has failed. I constantly have a service air bag light that comes on and off. I have researched and this seems to have happened in several of this year and model, even some recalls but not yet to my VIN

- Wetumpka, AL, USA

problem #136

Jul 012016

Impala

  • miles
Takata recall. The contact owns a 2009 Chevrolet Impala. The contact stated that the service air bag warning indicator illuminated. The contact later received notification of an unknown manufacturer recall for the air bags. The dealer repaired the vehicle; however, days later, the air bag warning indicator illuminated again. The vehicle was taken back to the dealer twice, but they could not replicate the failure. The vehicle was taken back again with the service air bag warning indicator still lit. The dealer indicated that the wire harness was faulty and needed to be replaced under the front passenger side seat. The manufacturer was not notified. The failure mileage was not available.

- South Weymouth, MA, USA

problem #135

Sep 102016

Impala

  • 78,782 miles
We brought vehicle in for recall for wiring harness repair back in August because airbag light was on. Dealership wrapped the wires. 3 weeks later airbag light was on again. Brought back to dealership and they told us wires were damaged and wiring connector need to be replaced which was not part of recall. Paid $329. When I read recall online, it clearly states the wires should be inspected before applying the tape and if not wiring should be replaced for no charge. I filed complaint with GM and they contacted dealership who still says wires are not part of recall. Advised word for word of recall and no have to go to dealership with paperwork. My child is driving this car and was told by the dealership this is not a safety issue and we could have left it as is. Really?

- Rochdale, MA, USA

problem #134

Dec 282009

Impala

  • 1,000 miles
We have owned this car since it was new and the airbag light never stay off after so many repairs we see no hope of it being repair. Chevrolet is doing another cover up just like the ignition switch. We have spent over 700 on repairs only to still have the airbag light on.

- Blissfield, MI, USA

problem #133

Aug 142016

Impala

  • 107,000 miles
A fix airbag warning comes up on the dashboard display. It is inconsistent- as it will come on when starting the car, but most often while driving. It will stay on for 1 minute to maybe 5 minutes, then goes off. It started about 2 weeks ago and has come on approx 5 times in about 30 different uses of the car.

- E. Northport, NY, USA

problem #132

Aug 222016

Impala

  • 164,000 miles
About a week ago, my :service air bag" light came on while I was driving on a highway. I got home and looked at the latest recall notice sent via mail to us and saw the ignition recall could cause a problem with the airbags if not repaired so I made an appointment with a local dealer. Once there I was told that there was another recall and they would fix both. I asked about the light but was blown off. The car was repaired and I left with the light off. The next day the light came on but when I shut off the car it would go away. This has kept happening but since yesterday it is constant. I called the dealer and GM and both say they issues are not related. But there are a lot of people on line with the same issue. The second recall was for a passenger seat sensor that could cause damage to the seat belt pretensions and loss of air bags! GM is very blaise about their customers safety. This is another issue in a long list of problems I have had with the Impala. Two out of four door locks do not work unless you manually open them, one of my seat warmers does not function, etc... this is a poorly made vehicle and the issues are safety in nature.

- Tamaqua, PA, USA

problem #131

Aug 252016

Impala

  • 30,000 miles
Chev recall #16V507000 reported a problem with the air bag sensor on the passenger seat side. I reported that I had the recall notice but that I also had the same problem with the air bag but on the driver side. When the air bag light came on, I could get it to turn off by moving the driver's seat back and forth and/or up and down. This seems to be the same type of problem reported in the recall for the passenger seat. At the dealership, the car computer verified the driver side air bag problem. When I took the care in for the recall, they checked the passenger seat wiring under warranty but charged me $130.12 to get the driver's seat wiring fixed. They said the recall was only for the passenger seat. Seems GM doesn't care if the driver gets killed or injured.

- Bristol, CT, USA

problem #130

Aug 242016

Impala

  • 70,912 miles
The contact owns a 2009 Chevrolet Impala. While driving at an unknown speed, the air bag warning indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that the passenger presence sensor module wire needed to be repaired. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 16V507000 (air bags, electrical system). The manufacturer was not notified of the failure. The failure mileage was 70,912.

- Byron, NY, USA

problem #129

Aug 242016

Impala

  • 51,626 miles
The contact owns a 2009 Chevrolet Impala. While driving, the driver side air bag warning indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that the connector needed to be cleaned. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 51,626. Updated 10/13/16

- Bristol, CT, USA

problem #128

Aug 172016

Impala

  • 99,697 miles
I took my car to auto mall in brattleboro vt for the recall 36110 passenger seat occupant sensing. They had it all day said they fixed it but the airbag light is on and it still doesn't sense anyone in the passenger side seat. They also gave me a list of 9 codes that my car now has but didn't back in June 3 of which I know about tire and dead battery in my remote and my actuator door, the rest all have to do with electric issues. I think stemming from the original recall. I wouldn't pay $90 to have it coded again so I looked up the codes myself and they are all loop open circuit and one is second row seat belt pretensioner deployment control. Seems to me that there is more than wrapping the wires is going to fix, I think it all has to do with the recall but they refuse to do anything. I don't even know what they did wrap or change the housing?? my codes are as follows B0223 B3060 B3031 B1325/3 B0074 C0755 boo1B/4 B0021/04. Help please all I want iis to be able to get my car inspected. As I said I had no codes until this started when the same dealer changed my pps module back a few months ago which was a recall too. When my ABS light came on and traction control and loss of power. After auto mall fixed that the airbag light came on. They had the nerve to ask if I had mice living in my car...

- Brattleboro, VT, USA

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