Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
252 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Impala accessories - exterior problems

accessories - exterior problem

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2011 Chevrolet Impala Owner Comments

problem #2

Aug 012011

Impala 6-cyl

  • 500 miles


After the novelty of my new care wore off, I became aware of the problem of limited visibility when looking out the rear window. The middle headrest in the back seat obscures much of the window! I am extra careful when backing up because of this limited visibility. I am concerned when my kids drive this car because, as you know, younger drivers don't always listen to their parents. In addition, my daughter isn't nearly as tall as I am and the backseat middle headrest is even more of an issue with shorter people. This isn't a defect, per SE, but just an extremely hazardous design flaw. Looking on your website, I am now aware that I am not the only one with this concern. I am glad GM redesigned the 2012 model to take this hazard away but what about for this 2011 model year?

- Saratoga, CA, USA

problem #1

Feb 022011


  • 3 miles
The contact owns 2011 Chevrolet Impala. The contact stated that the head rest in the vehicle was too large and the side view mirrors were too small. The dealer was notified and stated that there were no recalls for the vehicle. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 3. the VIN was unavailable.

- Brookville, OH, USA

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