Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,023 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Impala accessories - interior problems

accessories - interior problem

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2011 Chevrolet Impala Owner Comments

problem #5

May 082013

Impala 6-cyl

  • miles


Rear seat center head rest limits visibility, should be a recall on this. It is a definite hazard.

- Springfield, IL, USA

problem #4

Nov 142011


  • 3,000 miles
The contact owns a 2011 Chevrolet Impala. The contact stated that while reversing from a residential driveway, he crashed into a parked car. The contact stated that his view of the vehicle was obstructed by the rear middle seat headrest. The manufacturer was made aware of the failure and advised the contact that the head rest could not be replaced, removed or adjusted. The vehicle was not repaired. The failure mileage was 3,000 and the current mileage was 3,100.

- Huron , SD, USA

problem #3

Feb 012011


  • 10 miles
The contact owns a 2011 Chevrolet Impala. The contact stated the rear middle head restraint was obstructing her vision. An authorized dealer was notified and they informed the vehicle was operating as designed. The manufacturer was not made aware of the failure. The failure mileage was 10 and the current mileage was 2,900.

- Niles, MI, USA

problem #2

Nov 012010


  • 5 miles
The contact owns a 2011 Chevrolet Impala. The contact stated that the headrest in the middle rear of the vehicle was obstructing his view. While attempting to drive in reverse, the contact stated that he would not crash into objects since he did not have a clear view. The dealer stated that the vehicle was operating as designed. The manufacturer was notified and the contact was waiting for a response. The current mileages were 1,500 and the failure mileage was approximately 5.

- Holliswood, NY, USA

problem #1

Nov 152010

Impala 6-cyl

  • Automatic transmission
  • 2,100 miles
The contact owns a 2011 Chevrolet Impala lst. The contact was driving in reverse approximately 5 mph when the contact noticed that the rear seats head rest were too tall and making it difficult for the driver to see the rear view window. The manufacturer was contacted and a complaint was filled but no assistance was offered. The dealer was also contacted and they stated there was nothing they could do to correct the failure. The approximate failure mileage was 1,200 and the current mileage was 2,100. Updtated 2/17/11 updated 03/03/11

- Jackson, MI, USA

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