This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Chevrolet Impala. The contact stated that when the climate control was engaged, there was an abnormal noise coming from the dashboard. As a result, the defrost system failed to operate intermittently. The vehicle was taken to a dealer where it was diagnosed that the climate control needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 84,000.
My Impala will not heat in idle position, no early morn defrosts for me! took to dealer ( 10/18/11) he found a leak, replaced a hose. It was good for a while, now doing again, (10/28/11), going back in shop on 11/3/11. Also car will not heat when remote starter is used, comes up to temp everytime just doesn't blow hot air, this has been reported to them, they tell me that's "normal", what"?, im sorry, but isn't the purpose of remote starters, for regulating cabin temperature" I will see how these two issues are handled on thurs, I have this funny feeling I will be back here on this site for the same issues.
- Sidney Center, NY, USA
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- St. Petersburg, FL, USA