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pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,486 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Chevrolet Impala wheels / hubs problems

wheels / hubs problem

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2012 Chevrolet Impala Owner Comments

problem #1

Jun 092012

Impala 6-cyl

  • 8,486 miles


I was rotating the tires at home. When replacing the wheels I started and snagged the lug nuts by hand. I went to torque the lug nuts to specifications (100 foot pounds) using a torque wrench. One of the right front lug nuts would not stop turning way before reaching the specified torque. As I continued to turn the wrench, the stud snapped off. One of the lugs/studs next to it also felt suspicious. I took it to the dealer and had all studs and lugs replaced on that wheel as I am afraid there may be a bad batch of studs. The parts have been saved if needed for testing. I was a mechanic in the 1960's and have been doing this work on my own and family vehicles since then. I can not recall ever snapping a stud before.

- Damascus, MD, USA

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