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10.0

really awful
Crashes / Fires:
25 / 0
Injuries / Deaths:
11 / 0
Average Mileage:
66,277 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Malibu steering problems

steering problem

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2004 Chevrolet Malibu Owner Comments (Page 1 of 33)

problem #643

Aug 142012

Malibu

  • miles

A D V E R T I S E M E N T S

Inflated.

- Altoona, PA, USA

problem #642

Jan 132013

Malibu 4-cyl

  • 67,349 miles
2004 Chevrolet Malibu. Consumer writes in regards to reimbursement for power steering recall repairs. The consumer was informed the recalled part and the part that was replaced on her vehicle were not the same. The repair shop replaced a bad switch and steering column.

- Ronkonkoma, NY, USA

problem #641

Jul 152016

Malibu

  • 166,000 miles
The contact owns a 2004 Chevrolet Malibu. While driving approximately 30 mph and making a left or right turn, the power steering seized and the steering wheel became difficult to maneuver. The power steering warning indicator illuminated and a beeping noise was heard. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering motor failed and needed to be replaced. The VIN was not included in NHTSA campaign number: 14V153000 (steering). The manufacturer was not notified of the failure. The approximate failure mileage was 166,000.

- Lawrenceville, GA, USA

problem #640

Aug 052011

Malibu

  • 38,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Chevrolet Malibu. While driving approximately 10 mph and turning, the vehicle made clunking noises. The vehicle was taken to a local dealer where it was diagnosed and the steering shaft was lubricated. The failure recurred several times. The vehicle was taken back to the local dealer where it was diagnosed that the intermediate steering shaft needed to be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The vehicle was repaired. The failure mileage was approximately 38,000.

- Yellow Springs, OH, USA

problem #639

Jul 012016

Malibu

  • 98,000 miles
Complete steering failure. Steering has made "clunking" sounds for years (since about 1 year after new), and has been "repaired" several times previously, only once under warranty. Action: Suddenly, while driving, the steering wheel began "ratcheting" when making a turn, and the wheels would not respond to the direction of the steering wheel. Did not cause accident, but badly frightened the driver. Repair required replacement of the rack & pinion assembly plus the steering shaft (rusty) for a total cost of $1,300 (including $100 "fee" imposed by GM to be able to keep the failed parts). The failed parts are available for examination by NHTSA if needed.

- Evanston, IL, USA

problem #638

May 012016

Malibu

  • miles
The contact owns a 2004 Chevrolet Malibu. The contact stated that while driving at 45 mph, the steering wheel seized without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the steering shaft was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure and the VIN was included in NHTSA campaign number: 14V153000 (steering). The failure mileage was unknown.

- Flint, MI, USA

problem #637

Dec 182015

Malibu 6-cyl

  • 200,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Chevrolet Malibu. While driving at various speeds, the power steering warning indicator illuminated on the instrument panel. In extremely cold temperatures, the steering wheel would become stuck. The vehicle was taken to the dealer where it was diagnosed that the steering shaft exhibited signs of failure, but had not completely failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 200,000. Updated 04/21/2016

- New York City, NY, USA

problem #636

Oct 152015

Malibu

  • 115,000 miles
The contact owns a 2004 Chevrolet Malibu. Whenever the vehicle was driven, the power steering failed and the steering wheel became difficult to turn. The vehicle was taken to a dealer where it was diagnosed that the power steering and the rack and pinion needed to be replaced. The repairs were done, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 115,000.

- Laport, TX, USA

problem #635

Dec 272014

Malibu

  • miles
Airbag light continues to come on. I've had this car since 1/31/2014.used. No accidents. Power steering went out. Took to GMC for recall. 2/2014 claimed it was fixed. 11/2014 steering wheel hard to turn..now the tires won't turn to the right. Loud clonking noise when I turn the steering. Tires won't turn..near accident. Had car since 1/2014.took for recalls 2/2014 7/2014 transmission died. 1000+ in repairs. This car is a safety hazard and I am still paying for this car. Something needs to be done so that I don't have to continue to come out of pocket and waste my money.

- East Saint Louis, IL, USA

problem #634

Dec 152015

Malibu

  • 167,800 miles
For the last 3-4 weeks my maintenance chime kept going off and a message saying power steering. And I noticed my steering wheel has either been really loose or another time I will need to use some force to turn. The steering wheel feels like it wants to give out at times. I took my car last year to get fixed twice when General Motors recalled my vehicle that involved the power steering. I took it to the dealer today and they confirmed it was indeed the recalled part.

- Marion, IN, USA

problem #633

Sep 012015

Malibu

  • 163,900 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Chevrolet Malibu. The contact stated that while driving at 35 mph, the steering wheel seized and the vehicle independently accelerated. As a result, the contact was unable to make a turn. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 163,900.

- Brooklyn, NY, USA

problem #632

Oct 012015

Malibu

  • 140,000 miles
The power steering locked while driving. The steering wheel locks and is hard to turn. There was a previous recall on the power steering. This vehicle has had 3 recalls. This time it is the power steering module.

- Daytona Beach, FL, USA

problem #631

Mar 282006

Malibu

  • 16,903 miles
I was stopped at a 4 way stop sign and when I tried to turn right and proceed my car went diagonally across the road because the steering had gone out of the car. I was taken to the nearest dealer, apple valley Chevrolet, and the steering needed to be replaced. The steering needed to be replaced again on 08/04/09 and again on 05/26/2010 at which time I was charged a deductible of $100 because the car was still under warranty.at this time I was told by the service manager that any future problem with this issue would be taken care of.these repairs were done at hoffman automotive. I received a recall notice for the steering and with that a form for reimbursement if already fixed and paid for. I submitted all required forms for reimbursement of the deductable in November of 2014. I have faxed those documents many times, made repeated phone calls and have just today received a denial of reimbursement. The reason was because of a part number. The recall was for the steering, not a specific part number.

- Hancock, MD, USA

problem #630

Sep 082015

Malibu

  • 83,000 miles
The contact owns a 2004 Chevrolet Malibu. The contact stated that while driving approximately 15 mph, the vehicle stalled without warning. The vehicle was restarted and resumed normally. The failure occurred after the vehicle was repaired under NHTSA campaign number: 15V340000 (steering). The manufacturer was not notified of the failure. The approximate failure mileage was 83,000.

- Springfield, MA, USA

problem #629

Feb 152015

Malibu

  • 120,313 miles
The contact owns a 2004 Chevrolet Malibu. The contact stated that the steering wheel failed. The steering wheel became difficult to turn several times while driving. On one occasion, the steering wheel became loose and turned on its own. The wrench light illuminated while the failure occurred. The contact was able to restart the engine and regained steering function. The contact also stated that the repair for NHTSA campaign number: 14V153000 (steering) was performed; however; the repair did not correct the failure. The manufacturer was not contacted. The failure mileage was 120,313.

- Gold Canyon , AZ, USA

problem #628

Aug 252015

Malibu

  • 131,000 miles
I was at a stop sign, headed straight, on a road that is a hill, and I was headed down hill. The steering wheel didnt seem to be to be responding properly, so I attempted to move forward slowly and tried to get over to the right. I was unable to control the car and drifted down the hill and into a tree. The whole front end, hood and both fenders are damaged. I am sure we had paower steering recall work done, this is awful. The car was not worth a whole lot but it was in pretty good condition. We didnt have collision coverage so now I have a real total loss.

- Wilmington, DE, USA

problem #627

Jul 102015

Malibu

  • 41,000 miles
The contact owns a 2004 Chevrolet Malibu. The contact stated that while turning left or right, an abnormal noise emitted from the steering wheel. The contact stated that upon trying to remove the key from the ignition, the key had to be adjusted back and forth several times in order for it to release from the ignition switch. The vehicle was not included in NHTSA campaign numbers: 14V153000 (steering) and 14E044000 (steering). The vehicle was not diagnosed. The manufacturer was notified of the failure and provided no remedy. The approximate failure mileage was 41,000.

- Commack, NY, USA

problem #626

Mar 122015

Malibu

  • 100,000 miles
The contact owns a 2004 Chevrolet Malibu. The contact stated that while driving at various speeds making a left or right turn, the steering wheel emitted an abnormal clicking sound and the steering wheel became loose without warning. The vehicle was taken to the dealer. However, the vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 100,000.

- Somerdale, NJ, USA

problem #625

May 032015

Malibu

  • 159,672 miles
The contact owns a 2004 Chevrolet Malibu. While driving at 20 mph, the power steering became difficult to maneuver and the power steering warning light illuminated. The contact also stated that the high pressure fuel line fractured and leaked fuel into the muffler. The failure recurred once. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 159,672.

- Lawranceville, GA, USA

problem #624

May 082015

Malibu

  • 170,000 miles
Driving grand children home from school, turned in driveway and car made loud chatter and clunk sound like something was coming apart or falling out. When the noise happened steering wheel kept spinning freely! received a letter saying this exact thing may happen would be fixed free of charge under 150,000 miles. Car is at 170,000 they will not repair saying extended warranty issue and not recall. Mind boggling how they can be allowed to issue recall for steering motor that may cause vechile to steer harder a safety issue and when your in the process of turning and steering wheel spins freely isn't a safety issue but extended warranty issue. Had we been turning as we were a short time before that at a busy intersection we could have been injured or killed!! this seems completely idiotic how hard steering that could happen such as like when a car didn't have power steering was declared safety issue but extended warranty issue when you lose the ability to steer and steering wheel just spins. How many injuries or deaths have to occur before they are made to fix this issue. They want $900 for part alone. How could they possibly put a mile limit of 150,000 on something that can cause crash causing injury or death!!! this dangerous condition needs to be made public and corrected. Because manufacturer neglected to put an umbrella seal a very cheap part peoples lives are at risk and it is a costly repair due to neglect on manufacturers part!!

- New Baltimore, MI, USA

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