This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Steering wheel shakes violently when the car is started. After awhile it goes out completely making it extrememly dangerous to steer or turn while driving. Took it to a dealer in Norfolk, ne, Norfolk GM service center, and they said recall was fixed back in 2014 at a shop in hartington, ne. Same issue immediaitly happened again. Issue is not fixed and car remains unsafe for travel.
The car was allegedly previously repaired under Product Safety Recall Bulletin No.: 14116 back in 2014. The vehicle was 10 years old at that time. Now in 2024, 10 years later, the power steering issue is back. As the vehicle is operated, a sound rings from the computer system and a message warning about Power Steering appears on the center console screen. The electronic power steering then stops working entirely and steering becomes incredibly difficult. In July 2010, GM issued Service Bulletin No.: 10183. The Subject of the Bulletin was "Special Coverage Adjustment - Power Steering Assist." The Condition described in the bulletin is the same as the problem described above. GM extended coverage of this issue to 10 years and 100,000 miles. In May of 2012, GM issued Service Bulletin No.: 10183A, which extended coverage to 150,000 miles. In September 2014, NHTSA stepped in and forced GM to issue Recall Bulletin No.: 14116 with the subject "Power Steering Assist." GM knows that some vehicles on the road have had this repair performed 3 times, based on their decision to extend their own service bulletins. Clearly they have decided to use the same faulty part repeatedly. NHTSA needs to step in and tell them to continue repairing the defective part until all of these vehicles are off the road.
The contact owns a 2005 Chevrolet Malibu. The contact stated that after his daughter started the vehicle, she became aware that the electronic power steering was not functioning properly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V153000 (Steering) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 85,000.
- Ansonia, CT, USA
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Issue started at ~80K while driving 60-65 mph, the steering wheel would unexpectedly shake violently. After hitting brakes, the steering system would return to normal. Had car evaluated by mechanic specializing in steering/suspension and could not recreate the issue. This issue has been returning intermittently for the past year (99,800 mileage now). Now the engine light is on indicating -??POWER STEERING -?? on dashboard and loss of power steering. I-??m issuing this report because my vin number shows no outstanding recalls but there-??s a known issue (14V15300) against this vehicle.
The contact owns a 2005 Chevrolet Malibu. The contact stated that he received recall notification of the NHTSA Campaign Number: 14V153000 (Steering). The vehicle was taken to the dealer where the recall was completed however, the contact stated that while driving at an undisclosed speed, the steering wheel became stiff and difficult to maneuver. The contact stated that he had to turn off and restart the vehicle. The power steering assist warning light intermittently illuminated. The vehicle was taken to the dealer where it was diagnosed that the torque sensor assembly or the EPS motor controller unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.
The contact's wife owns a 2005 Chevrolet Malibu. The contact stated while driving 30 MPH, the vehicle emitted a chime and the message "Steering" was displayed. The contact stated that the vehicle did not experience any mechanical failure and he was able to continue driving. The contact stated that the failure had been reoccurring. The vehicle was taken to an independent mechanic where it was diagnosed that the steering torque sensor needed to be reprogrammed. The independent mechanic referred the contact to the dealer for assistance. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was previously repaired under NHTSA Campaign Number: 14V153000 (Steering) on February 09, 2015. The failure mileage was approximately 106,200.
In January 2022, I started to lose the power steering my 2005 Chevy Malibu. After much research, I have learned that Chevrolet installed EPS systems on the 2004-2007 Malibus. I found there has been a recall on the failure of this system. I contacted our local Chevrolet dealership in April 2022 to learn there is a mileage stipulation on the recall. Presently this is my only mode of transportation, which loses the power steering ability while driving. I am a Disabled Senior on a fixed income, therefore, leaving me with a crippled vehicle. I purchased this pre-owned vehicle in 2012, with the intention of not buying another one. I would like assistance with the repair on my Malibu.
I was making a right turn onto a busy highway when my front end made a loud thunk, as if something had broken, then my steering wheel threw itself and locked up on me.
The contact owns a 2005 Chevrolet Malibu. The contact stated that while driving at 65 MPH and making a turn, the steering wheel inadvertently lost power steering assist functionality. There were no warning lights illuminated. The contact was able to continue to drive the vehicle with the extra effort needed to steer the vehicle. The contact stated that as she arrived at her destination, turned off the vehicle, and restarted it, the steering wheel regained power steering functionality. The contact notified an independent mechanic who advised her that the failure was related to NHTSA Campaign Number: 14V153000 (Steering). The contact stated that the failure had been reoccurring while driving and the steering wheel was increasingly more difficult to maneuver. The dealer and the manufacturer were notified of the failure and informed the contact that they could not assist because NHTSA Campaign Number: 14V153000 (Steering) had expired. The vehicle was not diagnosed or repaired. The approximate failure mileage was 183,000.
Starting feeling a clunking in steering wheel while driving. 5 days later cars dic said power steering while driving 60 down the highway. Car was hard to handle and turn.
loss of steering. couldn't steer the car. no power steering message came up on display screen only warning alarm sounded. This has happened when trying to park in a parking spot as well as two separate times on the freeway.
When I'm driving often..I turn the wheel as normal. Intermittently I hear a ding noise coming from my console, and my steering wheel stiffens and I have to use a large amount of force to straighten out. I have called GM many times and have been told there are no recalls with this issue. I believe that they should be a class action. Over 500 or other owners with the same issue. What gives GM?
Electrical power steering intermittently stops working while driving. The duration of the failure might be short period or extended period. When it occurs and in a turn, the steering wheel jerks from your hand and is difficult to complete the turn. The frequency of occurrence has increased as we no longer drive the car. Recall repair was performed less than 10K miles ago and GM is not warranting their safety recall work. Recall was done in 2014 w/ 147K miles and now have 154K miles.
I was driving in the city when steering wheel became stiff and difficult to control requiring an emense amount of muscle to control. To which a message came on my display board stating power steering and a bell sounded.
I lost all power assist in my steering wheel on the interstate. It was showing a recall for the electrical power steering but when I called Chevrolet, they didn't see it.
A D V E R T I S E M E N T S
- Norfolk, NE, USA