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really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
98,186 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Chevrolet Malibu steering problems

steering problem

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2009 Chevrolet Malibu Owner Comments (Page 7 of 13)

« Read the previous 20 complaints

problem #126

Jan 042015


  • 70,000 miles


The contact owns a 2009 Chevrolet Malibu. The contact stated that while driving at 70 mph, the steering wheel seized. The failure occurred intermittently. The vehicle was taken to an independent mechanic, who diagnosed that the electrical power assist system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

- Arlington, TX, USA

problem #125

Feb 152015

Malibu 4-cyl

  • 82,000 miles
Sunday I was driving to work on rte 72 and 25, when electronic message came on that showed "service, ( power steering)", lights came on and steering became increasing difficult when making a turn at intersection. It felt it was unsafe to drive so I ended up trying to park, which I had difficulty when trying to turn into a parking space. When we took it to Chevrolet dealer the next day, we were informed no recall, so they wouldn't look at car for power steering without charging us. So it wasn't checked. Today, when I picked it up it seems to be working, is this something that GM should have notified us about" I have seen recalls for other Chevrolet Malibu for 2004-2006 & 2008-2012 on the internet, for power steering? am I going to have any difficulty again with the power steering" I am concerned for my safety and the other drivers, since this is my only vehicle.

- Carpentersville, IL, USA

problem #124

Nov 192014

Malibu 4-cyl

  • 96,000 miles
Pulled into parking lot and as I was pulling into parking place my steering went out, traction control light came on and service ESC message flashed across the screen. A power steering message also flashed acrossed the screen. This has happened to me alot and I am afraid it will go out when I am on a busy highway and I will be killed. My car has the electric power steering and I have read many other complaints about the same issue and there should be a recall before someone is injured or killed.

- San Diego , CA, USA

problem #123

Feb 132015

Malibu 4-cyl

  • 102,230 miles


I have lost and not had power steering in my vehicle since 2/13/15. The first 2 times it has gone out were on the highway above 45mph, since then it has not worked at any point in time. I have contacted GM complaints about this problem and informed them about the current recall (NHTSA campaign number: 14V153000) that's issued for this problem.but because my VIN wasn't included, they will not accept responsibility for the problem that is happening to my vehicle that is described in the recall, even though the year make and model are listed in the recall they wont do anything about it. This could have endangered everyone around me and could have created a very serious or fatal accident if it happened at the wrong time, or even if my wife was driving and not know what was happening. Because of the lack of responsibility GM is taking on this very serious and fatal problem they are producing and selling, I am not stuck having to pay for the repair with no reimbursement. I'm no longer a fan of GM and will not be buying another product of theirs.

- Holly, MI, USA

problem #122

Feb 012015

Malibu 4-cyl

  • 68,000 miles
For the past several weeks upon starting my 2009 Chevy Malibu lt... a light comes on the dashboard and says service ESC and power steering. At this time I lose all power assist to my car and steering is very hard. When I restart my car it resets itself and then I am able to steer again unless it trips again. This is super dangerous and appears to be getting worse and worse. It is the same recall listed for several other Malibu's and GM cars but not my year. My year needs to be included in this recall also. I took it to the dealership and they wanted $600 to fix it and diagnosed it as the sensor in the steering wheel shorting out. I have a child and I'm literally afraid to drive my car anymore with all of the serious recalls going on I do not want to lose control this is ridiculous and I hope it's fixed soon. It's terrible to pay so much for a car that you don't even feel safe driving.

- Akron, OH, USA

problem #121

Feb 042015

Malibu 4-cyl

  • 120,000 miles
Driving into a parking lot to park and the traction light came on and the ESC light comes on and the power steering goes out. This really should be included with the other car recalls that have this same issue. It is an identical issue. Come GM stand behind your products!!!

- Sallisaw, OK, USA

problem #120

Feb 072014

Malibu 4-cyl

  • miles


I am still in shock that there are still so many complaints with looks to be the same VIN that is being overlooked by GM. My car was fixed last year, yet it still feels unstable after having to pay 890 out of pocket for a new column. How can a company just pick some VIN's from that year, when it is obvious it has caused the same exact problems for vins that were not included. Are we suppose to hire a lawyer and pay even more out of pocket forth. Look at these complaints still pouring in. I will never be buying another GM vehicle due to the lack of responsibility, and I highly will be suggesting that anyone stay clear of them as well. A month after I got my car fixed they issued the recall, mine was not included and I cannot do a damn thing about it. Meanwhile others get their cars fixed, id like to know what makes mine so different that it doesn't qualify??

- Lockport, IL, USA

problem #119

Feb 062015


  • 126,000 miles
The contact owns a 2009 Chevrolet Malibu. The contact stated that while accelerating from a stop light, the electronic stability warning light and the power steering warning light illuminated on the instrument panel. The contact was unable to turn the steering wheel after the failure and had to cruise to the side of the road. The vehicle was taken to the dealer. The technician notified the contact that the vehicle was not included in recall campaign 14V153000 (steering). The vehicle was not repaired. The manufacturer was not made aware of the issue. The current mileage was 126,000.

- Riverdale, GA, USA

problem #118

Feb 082015


  • 185,425 miles
The contact owns a 2009 Chevrolet Malibu. The contact stated that while traveling approximately 55 mph, the steering wheel locked with no warning. The contact was able to quickly merge to the side of the road where the vehicle was turned and restarted which reset the computer. The vehicle was taken to an authorized dealer for further inspection and diagnosis. The contact was not included in NHTSA campaign numbers: 14E044000 (steering) and 14V153000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 185,425.

- Villa Park, IL, USA

problem #117

Jan 272015

Malibu 4-cyl

  • 142,000 miles
The power steering has been going out and I have been having to restart the car to make it come back. At this time there is no power steering anymore and the parts and repair cost are something it appears should be paid for by GM as they were for everyone else with this same problem.

- Brooklet, GA, USA

problem #116

Feb 052015

Malibu 4-cyl

  • 112,000 miles


I was parked for several minutes. When I put my car in drive, the power steering warning came on along with the malfunction light. This is the first time that it happened. About an hour later, I brought it to a mechanic; the steering was fine and the light didn't come on. Apparently, other models of the Malibu have had this issue and a recall was sent. However, my particular model is not a part of the recall, despite the number of complaints consumers have made. GM really needs to address this problem and issue a recall to all their cars where customers have made complaints on the exact same issue.

- Mansfield, MA, USA

problem #115

Feb 032015


  • 148,000 miles
On Tuesday February 3rd 2015 I was on my way home from work when my 2009 Chevy Malibu cut off on me. The check engine and traction lights came on and a message of power steering service ESC came on. Cars had to swerve around me to avoid collision luckily I had not yet made it onto the interstate. I turned the engine off, waited for five minutes and restarted the vehicle. Upon restart all of the lights and messages were gone and the car was operable. I researched this issue and found that is a known issue and even on recall. I called GM and I was informed by a rep that while this is a known issue and is a recall for my model my VIN number does not meet the recall. I do not understand how a known issue that I am currently experiencing is not covered by GM. This is a extreme hazard to myself, other drivers and my newborn child that I travel with. I am very angry, disappointed and I feel betrayed by GM and Chevrolet. I will be contacting my lawyer, sending letters to GM and blogging to warn people of the dangers and hassles of purchasing and driving a Chevy.

- Marrero, LA, USA

problem #114

Jan 102015

Malibu 4-cyl

  • 149,000 miles
Power steering and service ESC notification in driver information and power steering turns off. Car was parked and running when it happened first time. It has happened a few times since while driving at low speeds. Generally has been in colder temperature. The car has electronic steering on a 4 cylinder engine. From what I understand GM has recalled similar issues on other vehicles.

- Hillsboro, ND, USA

problem #113

Dec 222014


  • 95,000 miles
The contact owns a 2009 Chevrolet Malibu. While driving 20 mph, the steering wheel seized without warning. The failure recurred several times. The vehicle was taken to the dealer for diagnostic testing, but was not repaired. The manufacturer was notified of the failure. The failure mileage was 95,000.

- Alington, TX, USA

problem #112

Jan 012015

Malibu 4-cyl

  • miles
There is a power steering problem as is goes off on the freeway while driving, as well as there is a recall on the break lamp turns on and off while driving. Attempted to contact multiple dealerships as they couldn't not find the issue relating to this problem.

- Castro Valley , CA, USA

problem #111

Jan 242015


  • miles
As I was driving my steering wheel start shaking out of no were and stop at the store and started it back and my steering is locked up and hard to turn.

- Amarillo , TX, USA

problem #110

Nov 102014


  • miles
The wheel turn triggers the ESC to turn off. Sometimes mid parking lot. Sometime mid highway on ramp at 45 mph. Some days I can go without having any issues. Other days I can't get the steering to come on. Worst is when I am in mid turn and it triggers. Very frustrating and annoying to just buy a car and have it be so unsafe that we can barely use it. Called dealer but was told I would have to pay $109 to diagnose and service if needed to replace would run about $800. This car has been a nightmare with cost and issues. I had to pay $90 bucks to change a $20 front head light bulb because the bumper has to be removed to do this. Locks don't work.

- Philadelphia, PA, USA

problem #109

Jan 302015

Malibu 4-cyl

  • 147,000 miles
Friday morning at 8am, attempted to backup car from parking space and go to work but had the hardest time turning the wheel and googled information and found recall id # 105304 for steering issue recalled July 21, 2014 & found recall id # 103669 for ESC recall date May 14,2014, I've contacted Chevrolet at 800.680.7031 and had case#: [xxx] initiated for steering and had a rep call GMC royal to service my car but found out that they wouldn't fix my steering or ESC issue since my VIN# personally hasn't been notified as a mass recall but they will fix two other issues affecting a lamp and a clamp, if I could have someone research this in depth I would greatly appreciate it as I would hate to have to pay money to have the car fixed and they send a recall letter for the same situation years later and then I'm stuck out of pocket for the prior services the main issue I experience is with the steering out of no where the car states power steering in green letters and freezes and I'm sometimes stuck in the middle of the street and can only move if I keep restarting the car and with the ESC, the car states ESC disabled which affects steering and no traction and messes with the pedals, if I can have these issues escalated since they are the same issue as those other recalls I would greatly appreciate it!!! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Richmond, VA, USA

problem #108

Jan 212015

Malibu 4-cyl

  • 130,015 miles
The power steering in my 09 Malibu stopped working while I was driving while driving at 50mph on expressway. My steering wheel started to shake violently, then the eps service light came on. I pulled over to the side of the road, turned the car off and called for help. When I turned the car back on the light was off and the steering was working again. I drove home the car home and the power steering stopped working again and the warning light returned. I searched the web for recalls for a 09 Malibu (steering issues has a recall). I had the vehicle towed to the dealership, I was informed that my vehicle VIN was not covered in the recall and that the service will cost $516 + tax.

- Tucker, GA, USA

problem #107

Jan 242015

Malibu 4-cyl

  • 91,800 miles
The same day I brought my car to my local Chevrolet dealership for an oil change and a brake light malfunction recall, I had the first occurrence of the issue. While on the highway, a chime sounded, and the information display on the dash showed power steering and service ESC. The power steering was turned off, and turning the steering wheel became extremely difficult. When I turned the car off and back on, the problem was gone. However, after driving for a few minutes, the same chime sounds, same errors come up, and power steering shuts off. This now happens every time I drive my car. I found out that there was a recall for several GM vehicles, including some 2009 Malibu, for an electric power steering (eps) issue. In the recall, the description they give matches my issue perfectly. However, my specific 2009 Malibu isn't part of the recall for some reason.

- Cincinnati, OH, USA

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