Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
15,420 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Suburban drivetrain problems

drivetrain problem

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2002 Chevrolet Suburban Owner Comments

problem #4

Nov 032004


  • Automatic transmission
  • 33,981 miles


We had to have pinion & side bearings replaced and they reconditioned differentials. This is a family vehicle that does not pull horse trailers or a boat!

- Tampa, FL, USA

problem #3

Apr 092003

Suburban 4WD 8-cyl

  • Automatic transmission
  • 12,700 miles
Driving on freeway along carpool lane when the car ahead of us stopped to move to the next lane and we all had to stop. I had a good distance from the vehicle in front of me when I hit the brakes. The brakes went all the way to the floor(literally) but still didn't stop until I crashed into the car in front of me. The ABS brakes feels unusual. I also hear a clanking sound on the differential every time I have to decelerate and go back to normal speed or just moving from "park" to "reverse" or from "neutral" to "reverse".

- Union City, CA, USA

problem #2

Dec 202002

Suburban 4WD 8-cyl

  • Automatic transmission
  • 15,000 miles
This vehicle has been to a dealer for the 2nd time now to rebuild the front differential and it has only 22000 miles on it.

- Lino Lakes, MN, USA

problem #1

Oct 252002


  • miles
There is a grinding noise and a vibration coming from the bottom of the vehicle when slowing down. Took to dealer and dealer will replace the differentral.

- Morgan Hill, CA, USA

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