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1.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
100,391 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Suburban fuel system problems

fuel system problem

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2002 Chevrolet Suburban Owner Comments

problem #9

Apr 022011

Suburban 8-cyl

  • 202,000 miles

A D V E R T I S E M E N T S

My 2002 Chevrolet Suburban 1500 has began to stall unexpectedly. It stalls when fuel tank is low and when tank is full. Lately, its been difficult to crank. I have a new battery, the alternator tested fine, I've had the fuel pump replaced twice and it still stalls.

- Ray City, GA, USA

problem #8

Oct 102010

Suburban 4WD 8-cyl

  • 120,000 miles
Vehicle will stall on occasion while driving down the road. Acts as if the accelerator is not working causing the vehicle to come to a stop while trying to apply the accelerator pedal. This has happened at least 3 other times since purchasing the vehicle new. The first incident happened at about 10,000 miles on the vehicle and the last incident happened with a little over 120,000.

- Ripley, WV, USA

problem #7

Sep 032010

Suburban

  • 155,000 miles
I have a 2002 Chevy Suburban. The truck started shutting off at any speed leaving me without power steering or power brakes. I changed the fuel filter the next day but problem still occurs. Then car stalled on highway and would not start again. Car started about 2 hours later and then cut out a block down the road. Started the car another 3 hours later and car was able to make it the 5 miles home. Fuel pump was replaced about 50K miles ago. Stall is a dangerous situation with no steering and little braking issue. With all of the internet feedback, and the 2000 and 2001 fuel issues with this model, Chevy should do something about this.

- Windsor, CA, USA

problem #6

Apr 072010

Suburban

  • 127,000 miles

A D V E R T I S E M E N T S

While traveling on busy street, our 2002 Chevrolet Suburban suddenly was without power. Pressing on accelerator did nothing and vehicle completely stalled when brake was applied. This left us attempting to navigate from busy street with our three kids in the car with no power steering or brakes! we were 140 miles from home and when we attempted to drive back home, this problem occurred again. This time on busy four lane road with lots of traffic. The vehicle stalled out again leaving us on side of busy road at on ramp location. This was not first time that this has occurred. We have had 5 other incidences with this vehicle. GM is no help. They act like they have never had any reports of such problems, yet many can be found online. We had our vehicle towed to an independent repair center since the GM dealership repair shop was more interested in telling us that they couldn't fix it on that day but they did have a rental car service on lot. I hope that soon attention will be given to this obvious defect in this vehicle before someone is killed. But then again that is what it took for attention to be given to Toyota problems. Please take action for this matter before lives are lost!!!!

- Four Oaks, NC, USA

problem #5

Jan 042008

Suburban 8-cyl

  • Automatic transmission
  • 87,620 miles
Since purchasing an 02 Chevrolet surburban, 8.1L and 81K miles, I have experienced multiple random engine shut offs while highway driving, creating dangerous safety situations. The motor will restart after a 5 minute rest period and run fine, until the next failure which occurs without warning. The dealership has so far been unable to diagnose the problem, cleaned maf sensor, replaced thermostat and fan clutch, changed oil, checked fuel pump pressure. No engine failure codes reported. Researching internet information, I have discovered a recurring symptom related to an intermittent crankshaft position sensor (ckp) failure, that causes the engine to shut off. There is a a timed reset which allows the engine to restart.

- Moreno Valley, CA, USA

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problem #4

Mar 242006

Suburban 4WD 8-cyl

  • 140,000 miles
I have a 2002 Suburban that had a recall for the gas tank leaking when it is filled past 3/4 full. The recall work was done in December 2005. Then in March I smelt gas again I noticed a large puddle was under my vehicle as I pulled out of the garage. I carried it back in and they charged me $890 and stated since the recall work was done in December this would not be covered. I have the parts they replaced.

- Kosciusko, MS, USA

problem #3

Dec 032003

Suburban

  • 54,900 miles

A D V E R T I S E M E N T S

During cold weather seasons, after starting the vehicle, the consumer smelled gas fumes inside the vehicle. The cause has yet to be determine. The dealership was notified but did not resolve the problem.

- Monroe, CT, USA

problem #2

Sep 132003

Suburban 8-cyl

  • Automatic transmission
  • 17,000 miles
When driving at 60mph in heavy traffic the engine quit running twice in less than 20 miles. The dealer said it was due to defective fuel pump and the design of the fuel pump and gas tank, which they said could not be fixed. Vehicle had more than 1/2 gas full in its tank. On several other occasions, the car would not start even with a 1/4 tank of gas. I was told by dealer not to let the tank get less than 1/4 full. The dealer replaced the fuel pump 3 times, and the car has less than 20,000 miles on it.

- Sulphur, LA, USA

problem #1

Mar 112003

Suburban

  • miles
When the vehicle was refueled, fuel spilled onto the ground.

- Phoenix, AZ, USA

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