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3.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,944 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Chevrolet Suburban brakes problems

brakes problem

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2003 Chevrolet Suburban Owner Comments

problem #3

Oct 172006

Suburban 4WD 8-cyl

  • Automatic transmission
  • 42,900 miles

A D V E R T I S E M E N T S

2003 Suburban in 10/2006 I noticed that my air conditioning was not working. At that time the vehicle was just out of warranty w/ 42,900 miles on it. I do not drive it during summer months. I purchased the vehicle with 6,000 miles on it, but was advised by the dealership that it was driven only by the sales manager and received an "a" title, as a new vehicle. I contacted GM's customer service on 10/23/06 and was advised to take it to my local dealership for an official diagnosis and estimate. I did so, and the estimate was for $1,034.25, involving rear A/C leaking vaporline at rear wheel opening. The service department assured me that there was nothing I could have done to cause that, and that the rusting started months before my warranty would have expired. After months of correspondence, I was advised to get it fixed in April, 2007. However, after having it fixed at their advice, GM subsequently told me that they could not assist me at all in recovering the cost of this expensive problem. A few months later, I found that I needed all 4 brake rotors replaced, because, as the garage mechanic put it "I've never seen such terrible rusting of all the hardware on that new of a vehicle." He even asked if the vehicle was submerged in water! it has not. This repair then cost me another $800. As you can imagine, I am extremely dissatisfied with this outcome. I bought a vehicle that cost over $42,000 and expected it to last me far more than 3 years without a rust problem.

- Battle Creek, MI, USA

problem #2

Aug 122005

Suburban 4WD 8-cyl

  • Automatic transmission
  • 13,000 miles
The contact owns a 2003 Chevrolet Suburban. The rotors have been replaced 3 times. The contact had to apply pressure to the brakes in order to stop the vehicles regardless of the driving conditions. The dealer stated that the rotors were corroded at 13,000 miles and replaced them. The failure repeated itself at 18,000 miles. The current mileage was 25,000. The consumer stated wants to be reimbursed for defect repairs and any future repairs due to the defect. The dealer stated recall on seatbelts. Updated 06/26/07

- Shrub Oak, NY, USA

problem #1

Dec 302005

Suburban 4WD 8-cyl

  • Automatic transmission
  • 36,933 miles
: the contact stated while regular maintenance was being performed the dealership determined the brake rotors needed to be replaced. The repair should be performed within the next 1,000 miles. The brake pads do not need to be replaced.

- Southold, NY, USA

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