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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
9 / 0
Average Mileage:
49,397 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Chevrolet Suburban seat belts / air bags problems

seat belts / air bags problem

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2003 Chevrolet Suburban Owner Comments

problem #8

May 302010

Suburban 8-cyl

  • miles


Over the past 3 years, the cover on all three seat belt latches in the second row of our Suburban have failed. They are made of 2 pieces of plastic that clip together to cover the mechanism and provide guidance for the seat belt tab to be inserted into the latch. Not having the latch covered makes it extremely difficult to buckle any seat belt for passengers in the second row. It is also difficult to press the button to release the seat belt. This is a huge safety issue as it is very difficult to buckle the seat belts even for an adult. None of our children can secure their seat belt when riding in this car. We have to make sure each time we get in the car to assist them. In addition, it is easy to scrape against the exposed metal of the latch mechanism when entering and exiting the vehicle. I was not able to find any recalls or other inquiries about this issue.

- Castaic, CA, USA

problem #7

Sep 102012


  • 150,000 miles
The contact owns a 2003 Chevrolet Suburban 1500. The contact stated that the rear lap belt failed. In addition, the second row center occupant seat belt routing had become snug on the passenger's hips and allowed the lap belt to ride up on the passenger's abdomen instead of fitting low around the hip bone. The dealer was notified of the issue who stated that there was a recall for the failure under NHTSA campaign id number: 05V163000 (seat belts: Rear) but the contact's VIN was not included in the recall campaign. The manufacturer was notified who confirmed that the VIN was not included in the recall. The vehicle was not prepared. They offered no other assistance. The failure mileage was 150,000.

- Ashburn, VA, USA

problem #6

Sep 272010


  • 100,000 miles
The contact owns a 2003 Chevrolet Suburban 1500. The contact was driving approximately 25 mph when the speedometer suddenly failed. In addition, the gear shifter indicator light would not illuminate and the rear center seat belt would not function. When the left turn signal was engaged, the hazard warning lights would illuminate sporadically. The vehicle was taken to an independent mechanic where the contact was awaiting a diagnosis of the failure. In addition, the contact stated that the fuel kit had to be replaced twice as well as a fuel injector cleaning. The failure mileage was approximately 100,000.

- Cincinnati , OH, USA

problem #5

May 132007

Suburban 4WD

  • miles


2003 Chevy Suburban 4WD rollover resulting in roof compacting and seat belts failing, 3 major injuries;: all wearing seatbelts: Driver: Road burn, cut's, bruises, broken rib. Front passenger: Severe, traumatic brain injury, C2, stage 3 spinal fracture. Window's broke out & car landed on right arm resulting in elbow dislocation, fracture and muscles torn from the bone; broken rib. 2nd seat passenger: 1/2 thrown out of the car sustaining 3 spinal fxs, rib fx., scapula fx. And road burn. 3rd seat passenger: Thrown from the vehicle into the fast lane on oncoming traffic. Sustaining head injury, bilateral collarbone fracture's, scapula fx. And road burn. Chevy Suburban's cannot withstand a rollover and Chevy was aware of this. We have not been given our constitutional right to a court trial. Impeach obama obama & his circus for defying our U.S. constitution!

- Burleson, TX, USA

problem #4

Feb 062008

Suburban 8-cyl

  • Automatic transmission
  • 121,176 miles
Vehicle: 2003 Chevy Suburban crash: As vehicle was slowing down to an approaching intersection with a stop sign (in a neighborhood) speed limit approx 25, the vehicle suddenly accelerated to high rate of speed (cruise control activated) causing driver loss of control, vehicle left the road hitting a mailbox, telephone pole and final impact (T-boned) with a parked Ford F150 extra cab pickup truck sitting in a driveway with a lawn trailer attached. Suburban engine continued to accelerate after impact pushing both vehicles (and the trailer) approximately 50 feet. No air-bag deployments even though front bumper was in the interior of the pickup truck and seat belts did not lock or hold. Both vehicles total loss injuries: All 4 passengers in the vehicle sustained minor injuries driver - broken nose from mirror knocked into the vehicle from impact with telephone pole, severe chest/abdomen bruising contact with steering wheel, multiple cuts and abrasions from flying debris & glass. Passenger back left - cuts & abrasions from glass & debris and bruising front passenger - deep tissue/bone bruising on both legs, and right knee, bruising on both arms and chest. Passenger back right - bruising on knees and feet.

- Douglasville, GA, USA

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problem #3

Jan 142006

Suburban 4WD 8-cyl

  • Automatic transmission
  • 15,000 miles
1.speedometer faied S daily. It will read 90 mph when I have just began accelerating. Other times it will read 10 mph when I am driving with traffic on the freeway. Problem has not been corrected, dealership advised it was not covered under a recall although they have received numerous complaints. 2. second row middle seat belt failed to retract. Second middle seatbelt fastener got stuck and unable to unfasten seat belt without force. Has not been corrected. 3. paint on radio controls & dashboard is peeling off - paint was originally grey and now some areas are black and other clear with the bright light shining through when the radio is in use. 4. brakes squeek excessively, replaced brakes & pads noise ceased for a month and then began again. 5. rear access door rattles constantly 6. rear access door plastic molding on inside of door cracked 7. front passenger seat belt plastic cover cracked and broke off 8. left rear passenger door light casing cracked and fell off 9. steering makes an abnormal noise when turning.

- Frisco, TX, USA

problem #2

Aug 012003

Suburban 8-cyl

  • Automatic transmission
  • 9,000 miles
Seat belt straps in the driver's and middle seat in the second row become tight to the point that the passenger must unbuckle the seat belt and reattach as the ride progresses. Also, the middle seat belt has released on a number of occassions sending my daughter flying to the front of the vehicle in her car seat on hard braking. Second, the audio controls behind the center console become extremely hot, even more so when they are in use.

- Cerritos, CA, USA

problem #1

Jul 232003

(reported on)


  • Automatic transmission
  • miles
Consumer called complaining about having problems with seat belt buckle. If tapping on the buckle it will release the seat belt. Manufacturer won't do any thing about it.

- Las Vegas, NV, USA

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