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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
56,106 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Chevrolet Suburban seat belts / air bags problems

seat belts / air bags problem

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2012 Chevrolet Suburban Owner Comments

problem #6

Oct 012016


  • 94,000 miles


The dashboard on the passenger side next to the airbag has cracked and appears to be separating. This defect in the dashboard is directly in contact with the airbag deployment location for the front passenger.

- The Hills, TX, USA

problem #5

Jun 152015


  • 68,000 miles
My dash on my 2012 Suburban started cracking over the passenger airbag a little over a year ago. Within the past month I have noticed 2 more cracks in my dash, one behind my steering wheel on the left side of the dash and the other is to the right of the steering wheel on the dash. I have called the local dealership and questioned if a recall has been issued for this defect since there are hundreds to thousands of other people with the same issue. I don't feel that we should be responsible for replacing the dash board cover and shelling out over $900. Especially when Chevrolet is aware that multiple models are having the same exact issue. It's clearly a defect..

- Lake City, FL, USA

problem #4

Jun 102015


  • 30,000 miles
Dashboard has cracked in multiple places and I'm concerned this may affect safety features such as airbags. Also have the same issue (but much worse) in my Chevrolet Avalanche. These dashboards are cheap and flimsy.

- Houston, TX, USA

problem #3

Jul 162015


  • 47,000 miles


The contact owns a 2012 Chevrolet Suburban. The contact stated that while driving at 15 mph, the contact's vehicle was rear ended by another vehicle. As a result, the contact crashed into the preceding vehicle. The air bags failed to deploy. A police report was filed and no injuries were reported. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 47,000.

- Pittsboro , NC, USA

problem #2

Jul 142015

Suburban 4WD 8-cyl

  • Automatic transmission
  • 66,000 miles
Having issues with various warning lights will come on in the dash (seat belt, traction control, air bags), the radio will go dead and the headlights will flicker, and it loses power and steering for a few seconds. It seems to happen when I'm applying brakes or turning corners and just at random times. I'm very worried about this happening for extended periods of time, especially on hard curves when you lose power. The dealer is reporting that it is a ground cable issue and want us to cover the entire cost of repairs. Updated 09/15/15

- Oak Harbor, OH, USA

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problem #1

Jul 022014


  • 31,637 miles
The contact owns a 2012 Chevrolet Suburban. The contact stated that the air bag warning light intermittently illuminated. The vehicle was taken to a dealer where the technician diagnosed an unknown plug was loose under the passengers seat. The repairs were made but the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was 31,637.

- Goose Creek, SC, USA

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