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7.5

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Chevrolet Suburban steering problems

steering problem

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2013 Chevrolet Suburban Owner Comments

problem #1

Nov 012013

Suburban

  • 6,500 miles

A D V E R T I S E M E N T S

While turning left at an intersection from a stop, half way into the turn there was a clunk or pop that was heard and felt on the left driver side floor board. When it was taken for inspection, it could not be replicated. The second time it went for inspection, we were notified that it could not be replicated and if we could meet at dealer and have mechanic ride with us in order to identify the noise. During this time the tech heard the noise. We were told that the vehicle was ready for pick up and on the work order, it stated that all suspension components were torqued to spec and all lubricate points had been lubricated. The clunk is still happening when we turn left and sometimes turning right. The frequency of this pop/clunk increases as the vehicle is driven.

- El Paso, TX, USA

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