This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Chevrolet surburban. While the vehicle was stationary, the air conditioning system failed. The vehicle was diagnosed as having a faulty condensor. The dealer was contacted at Suburban Chevrolet in eden prarie, Minnesota, but the part was unavailable for the repair. The manufacturer was made aware of the failure and the call was forwarded to NHTSA. The failure mileage was 56,000.
The contact owns a 2015 Chevrolet Suburban. The contact stated that the air conditioner failed to work. The vehicle was taken to the dealer where it was diagnosed that the condenser failed due to a leak and needed to be replaced. The dealer stated that due to this being a known issue with these vehicles, the part was currently on national backorder. Prior to the failure, the condenser had been replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 52,000.
For the 3rd time my wife while driving her car had these issues! service power steering where it makes it hard to turn. Brake and ABS lights come on making the brake pedal go to the floor barely stoping the Suburban, service stabilitrac and service trailer brake! this is the second time it's at the dealer the first time it went away so quickly we thought it was a fluke but it definitely scared my wife to death! by the time we get it to the dealer it clears it's self and they can't find anything wrong! we videoed the incidents and need help to see why those issues aren't recalled on our Suburban like they have recalled on other 2015 Suburban?
Vehicle was stationary, driver placed ac on highest setting, but nothing blew out (mylink screen also displays no air). Navigation stops working in middle of route and changes destination to a different country (Mexico). Vehicle feels like it wants to die in stop/go traffic and while in stationary position. When making turns at any speed, driver will begin braking, and vehicle accelerates on its own causing many near miss accidents including almost falling off a bridge. Lastly, many 2015 Suburban have been recalled for their airbags, but mine has not. Concerned that ours may be impacted and do not wish to end up injured or a fatality. NHTSA has documented fatalities of airbag failures from vehicles not recalled that were 2015 Tahoe and Suburban. Vibrations are so loud they cause migraines and earaches in all occupants.
A/C no cold air. I went to dealership and they tested and said there's huge hole. Apparently they only said small leak. They replaced with new condenser. I was forced to pay nearly 1,400. Also resurface front disc brake. This is brand new vehicle and over 20 vehicles I know have same issues. There should be recall on this vehicle. I went to dealer and they said deal with GM. I went to GM they won't resolve my issues.
- Lorton, VA, USA
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The contact owns a 2015 Chevrolet Suburban. While attempting to brake the vehicle, the brakes made an abnormal loud noise. The vehicle was taken to the dealer where it was diagnosed that the brakes and rotors needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the brakes and rotors had been replaced a total of three times since the purchase of the vehicle. Also, while attempting to accelerate, the vehicle hesitated and slowed down. The vehicle was taken to the dealer. The contact was informed that the vehicle had not failed and that was how it was calibrated. The contact also stated that the liftgate failed to open automatically and had to be manually operated. The vehicle was taken to the dealer, but the failure could not be duplicated. The manufacturer was made aware of the failures. The failure mileage was 43,000.
The contact owns a 2015 Chevrolet Suburban. The contact stated that while driving at 5 mph, the engine stalled. The anti-theft deterrent warning indicator illuminated. The failure recurred several times. The vehicle was able to restart. The vehicle was taken the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 10,000.
I received a phone call thru the integrated bluetooth system in the vehicle. After I discontinued the call via steering wheel controls the drivers information center remained in call mode and would not change even after my passenger verified on my phone the call was ended. After about three minutes the drivers information center returned to speedometer mode. About 10 minutes later I was backing into the parking space next to a office building and the backup camera and radar, drivers information center radar display, and the seat vibration safety features all failed. While I was watching the outside mirror looking at the parking block and to make sure I was between the lines of the parking spot all of the safety equipment listed failed and I hit the building with my car causing minimal damage (most damage was done to the factory color matched hitch cover) to the vehicle but caused damage to the office building ( hitch cover impression in the wood siding about half inch deep). The center dash screen for the backup camera remained in navigation mode and the drivers display remained in speedometer mode while in reverse. I immediately took the vehicle to the dealership after the occurrence they could not duplicate the problem and told me that it was my fault that I backed into the building and not to rely on the safety equipment that I paid good money for.
Since purchasing this vehicle in July of 2014 it has been back at the dealer several times for the tighten gas cap light & the check engine light. Even if gas hasn't been put into the car for several days the light just comes on and soon after the check engine light comes.
I purchased a brand new 2015 Chevrolet Suburban lt on December 20, 2014 and by December 23, 2014, there was a major water leak about the driver visor and headliner and equipment failures. I noticed that the gps, compass, onstar and mylink were no longer working. As of December 31, 2014, I still do not have my Suburban back and I have been told that part is not available in the us.
The vehicle completely stalls and loses all power. It usually happens when you run the vehicle on the highway and have to come to a stop after exiting. In my case I drove the vehicle for an hour and half and exited the express way. Once, I exited and slowed down to come to a complete stop the engine starts to run rough and just before you completely stop it stalls out. This has happened at least sevne times on a 1400 mile trip. It even happens when you come to a stop behind other cars. You can put it in park or neutral and the vehicle will restart.
A D V E R T I S E M E N T S
- Minnetonka, MN, USA