This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
National A/C condenser backorder: Today marks 21 days without an A/C condenser on my car. I have a small child (15 months old) and GM has no idea when an A/C condenser will be available. I am the 6th person at my local dealership to need one, the 3rd one at a local automotive garage. GM says they have not heard of this issue but a small google search will show there is a very large issue across the nation, hense the national backorder on the part. I have tried calling various Chevrolet dealership trying to locate this part.
At 66,000 miles the air conditioner quit working. I took it to the dealer where they found the condenser had a leak and was told that there is a massive backorder on the parts needed to make the repair. They found 4 parts in Wisconsin but they would not sell them because they too had a local demand and needed 50 for these same repairs. This is not covered under any warranty. We own a 2007 yukonxl and have never had an issue with the A/C.
Vehicle was stationary, driver placed ac on highest setting, but nothing blew out (mylink screen also displays no air). Navigation stops working in middle of route and changes destination to a different country (Mexico). Vehicle feels like it wants to die in stop/go traffic and while in stationary position. When making turns at any speed, driver will begin braking, and vehicle accelerates on its own causing many near miss accidents including almost falling off a bridge. Lastly, many 2015 Suburban have been recalled for their airbags, but mine has not. Concerned that ours may be impacted and do not wish to end up injured or a fatality. NHTSA has documented fatalities of airbag failures from vehicles not recalled that were 2015 Tahoe and Suburban. Vibrations are so loud they cause migraines and earaches in all occupants.
Excessive vibration when traveling at highway speeds between 60-70 mph. Vehicle has been to dealership 3 time for this problem and they state everything is normal. Rebalanced tires and checked the suspension but it cannot be fixed. Manufactuirng defect.
Vehicle has unusual vibration at highway speeds. It has done this for some time & does this over most road types - we recently took it to Florida on a 2,000+ mile vacation trip - it vibrated most of the time on the highway. Here is a 30 day link to video of vibration: Https://www.icloud.com/attachment/?U=https%3A%2F%2fcvws.icloud-content.com%2fb%2faauip4ufpiywv-lvsmey5oz-ljchas2maf2eqwpyj_ffk4inuqjuua3D%2F%24%7bf%7D%3fo%3dal4P6orkl19_tbylinuxrjffreo4hkmgzeuf9-F6kl4X%26V%3D1%26X%3D3%26A%3dbfu-yajvazh_A_-umwea_whiap8vytby%26E%3D1465132707%26K%3D%24%7buk%7D%26fl%3D%26R%3D985C76D2-cece-4030-B968-F19dcf98D382-1%26ckc%3dcom.apple.largeattachment%26ckz%3dff26F67A-C38C-48F9-A562-D17E77A0eaa3%26P%3D30%26S%3dwpavflxtznbmr3mwzkqj98qatgi&uk=M7pjepktnqi6F1kjhuzcsw&F=img_0466.mov&sz=45872032
- Virginia Beach, VA, USA
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Rear hatch that is enabled by foot sensor is activated when not intended to and the rear hatch can close on occupant if not pushed by manually. Asked dealership to disable feature and they said they are unable to. The rear hatch closes spontaneosly when a motion is detected near rear hatch and not just as intended to if quick in/out motion of foot beneath rear car hatch is detected. Very dangerous if children are near when open and they don't know how to push hatch back to prevent from closing. I have repeatedly reported to Chevy and they say there is nothing they can do.
The contact owns a 2015 Chevrolet Suburban. While driving between 35 and 55 mph, the occupants in the vehicle endured migraines, vertigo, nausea, vomiting, and ear popping. Medical attention was not required. The vehicle was taken to a dealer several times where it was repaired; however, the failure recurred. The manufacturer was not made aware of the failure. The VIN was unknown. The failure mileage was 13,500.
Vibration at all different speeds. Feel in seat and steering wheel. Also feels like the back window is open. Makes me nauseous and dizzy. Had ring and pinion replaced. Tires changed and balanced twice. Nothing is helping. Bought Dec 31st 2015. In shop for 25 days. Owned for 5 weeks
Sound buffeting in when traveling 40-45 mph. I have read that it may have to do with the roof separating from the roof bows. Is this jeopardizing my family's safety? it also causes discomfort while driving. This seems to be extremely widespread; fox news and usa today have released stories which means a large percentage of vehicles are having these issues. A recall needs to be issued. Now that GM and NHTSA are publically aware, responsibility for any safety violations are in there hands.
Tire vibration 40-45 mph and 64 + replaced both rear tires all 4 shocks reprogram ride control, transmission not shifting when coming out of a turn and passing, rear end noise, mirrors not removing condensation 7.5 min on left, 2 min on right. Noise coming from sunroof after rain sounds like bubbles, dvd screen rattle behind driver, air noise coming from around drivers and passengers windows, these are ongoing problems.
A D V E R T I S E M E N T S
- Alpharetta, GA, USA