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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
7,583 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Chevrolet Traverse seat belts / air bags problems

seat belts / air bags problem

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2014 Chevrolet Traverse Owner Comments

problem #6

Dec 162016

Traverse

  • 43,000 miles

A D V E R T I S E M E N T S

The seat belt anchors on the 2nd row bench seat have injured several of my passengers, including myself and my children. I've only owned car for about 1 year a love it, except for this huge problem. The anchors are non-bendable and are just too long and rigid. When people try to sit or scoot over, they have been injured and complained to me about this problem. I don't think its an issue with the persons size, because both slim and large framed people have been injured by these anchors in my car. My son is only 120 lbs and got a huge bruise from accidentally sitting down too quickly. Just recently, we recently took a road trip and he bruised his tailbone from the anchor pressing up against him while he slept. My niece was in her car seat in the middle of 2nd row so he only had so much room. I have personally injured myself when cleaning out my car. At least 8-10 people (kids and adult friends) have been injured (temporarily) and complained to me about these seat belt anchors being a nuisance and uncomfortable for their travel. This makes me feel bad because I chose this specific type of vehicle so I could travel with more people, but knowing that they are uncomfortable defeats the purpose, especially for long trips. This seems like a huge design flaw that somehow fell through the cracks and is definitely and issue per the various complaints found online. Either the anchors need to be shortened or they need to be designed like the majority of other cars where the anchor is movable and more flexible. Im including pictures of the 2nd row and 3rd row anchors so the difference can be seen. The 3rd row ones are no problem and I have never received compalints about them. I think the 2nd row anchors should be designed similar to the 3rd row ones.

- Rowland Heights, CA, USA

problem #5

Apr 252016

Traverse

  • miles
Takata.

- Munster, IN, USA

problem #4

Nov 242014

Traverse 6-cyl

  • miles
This letter is in regards to a complaint I have for a recall on belts for my 2014 Chevrolet Traverse. I went to the location, friendly Chevrolet located on 35hwy and inwood rd. The service advisors at this location declined to give me any paperwork in reference to taking/inquiring to getting the recall resolved. This location declined to fix and resolve the recall concern. They stated, due to not having the part and didn't know the time for delivery for the part and not having a car rental they denied the service. He also failed to offer or review any other options to resolve the recall. Recall- 14187 thank you!

- Farmers Branch, TX, USA

problem #3

Nov 012014

Traverse

  • 2,500 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Chevrolet Traverse. The contact stated that the key fob failed to unlock and lock all the doors. Also, the contact stated that the fuel gauge displayed the inaccurate fuel levels. In addition, the contact stated that the front passenger side seat belt failed to retract. The contact was concerned that, in the event of a crash, the front passenger side seat belt would fail. The failures recurred on numerous occasions. The vehicle was taken to a dealer and repaired, but the failures persisted. The manufacturer was not notified. The failure mileage was 2,500.

- Sw Albuquerque, NM, USA

problem #2

Jul 212014

Traverse

  • miles
The contact owns a 2014 Chevrolet Traverse. The contact received a safety recall notification NHTSA campaign number 14V266000(seat belts); however, the part was unavailable. The manufacturer was not made aware of the delay. There were no failures at this time.

- Angier, NC, USA

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problem #1

Jun 072014

Traverse 6-cyl

  • miles
Related to NHTSA campaign number: 14V266000 I purchased a 2014 Chevy Traverse from ekins Chevrolet on June 7th, 2014 and took the vehicle home the same day. On June 18th, 2014 I received a phone call indicating that recall parts were ready to be installed despite that I did not receive any notice from the dealership that the vehicle I purchased had a known safety defect that had not been fixed. The sale of the vehicle with this safety defect is in direct contradiction with the stop delivery order (dcs 3238) issued by GM on May 18th, 2014.

- Medford, NJ, USA

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