This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Chevrolet Traverse. While driving approximately 10 mph, the vehicle lost power. The vehicle was pulled over to the side of the road, turned off, and restarted. The vehicle was taken to a local dealer who was unable to duplicate or diagnose the failure. The contact took the vehicle home, but the failure recurred a couple of days later. The vehicle was towed back to the dealer who, again, was unable to duplicate the failure. The manufacturer was made aware of the failure and stated that nothing could be done without a duplication of the failure. The contact stated that he would not drive the vehicle until the failure was diagnosed. The failure mileage was 1,600.
On two occasions ( 2/21/16 and 2/28/16) while driving the power cut out completely and the car stalled. I was unable to steer the vehicle or stop. There were not any warnings or notifications such as the check engine light. The dashboard and all other lights/ information was completely dark. The first occasion was on a highway going approximately 30 miles per hour and the second was on a city street approaching a stop sign. Cause unknown. I took the car to the dealership and they claim they cannot find a cause. I was encouraged to take the car be because the cause is unknown. I refused because of the safety concerns.
- Oceanside, NY, USA
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- Woolwich Township, NJ, USA