This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Shift to Park error occurs everytime I put my car into park. It does not turn off and the vehicle remains on until I jiggle the shifter. This has been "repaired" 2x under warranty. Now that it is out of warranty the manufacturer refuses to cover any of the expenses on this known issue with a bulletin per your website (18-NA-297).
Shift assembly has failed twice - April 2021 and April 2024. For both occurrences, the vehicle spontaneosly stops registering when I shift into park. When I shift, the vehicle sends a warning to shift into park. There is a safety concern because I cannot determine whether or not the vehicle is actually in park. The GM dealer determined that the issue is a faulty shifter switch and harness and a faulty shift knob. Both were replaced. In April 2021 transmission shifter (part #84698649) and jumper harness (part #84733196) were replaced.
The transmission on my 2018 Chevy Traverse went out per the mechanic that recently inspected it. It was just purchased from a Chevy dealership not even 8 months ago. I first noticed the problem a couple weeks ago when my car hit about 25mph getting on the highway then wouldn-??t go any faster as I would try to accelerate speed, then it was jerking and was harshly engaging from time to time. Then it finally felt like someone crashed into the back of my car it jerked so hard and then accelerated but only went up to 40mph and wouldn-??t go any faster. It would hit 40 mph and then idol at the speed when you would hit the gas to accelerate. No engine light came on or anything at that time. Then a couple days later the shifter would be put into reverse and then not go in reverse when you hit the gas to go. Having two young kids, my husband told me it wasn-??t safe to be driving it at all. We had it towed to a mechanic shop to be inspected since we depend on a car for our job. The mechanic inspected it with a diagnostic code reader as well as looking at the transmission. The overall condition is that the transmission is not working anymore. I have done research and for this specific make, model and year there are tons of recalls for the transmission.
The transmission on this year/make/model has a bad track record as shown by numerous Technical Service Bulletins. Car will repeatedly not shift throughout 9 speed transmission TSB: PIP5546C 17-NA-317 PIP5621D 04-07-30-013E 20-NA-138 06-00-89-031 21-NA-201 PIP5697E 18-NA-298
The car shifter doesn't detect that it's parked and keeps displaying "Shift to Park" message not allowing you to turn off the car completely. This problem happened before and was only fixed by replacing the shifter but it happens again after about the same time driving the original shifter.
I was driving on the highway and without any warning, the acceleration did not work in my car. I coasted to the side of the highway and waited for over an hour for a tow truck to arrive. Chevrolet replaced the transmission. I was told Chevrolet would consider rebates if I go through a Chevrolet dealership to fix it. They charged $2,000 over other shops, but only offered $200 off. They also took over a month to repair my vehicle. I wish I did not use them for repairs. Also, during heavy rains, the car leaked water through the electrical components in the roof. We intervened several times, but water persistently came through. Finally, we purchased the car at under 30,000 miles and immediately needed to replace the exhaust and shift to park feature. The car would not recognize when I was in park and could not turn off.
N222385510, the exhaust system separated from the car. There are current recalls from GM for 2019-Current Traverse models with the exact same issue. Our 2018 has the exact same problem and our local GM dealer verified it, but they will not cover this expense. We were quoted $2,000 + for the fix, GM Customer Care has been no help.
"Shift to Park-?? message displays despite vehicle being in -??Park-??. This prevents the engine from being shut off. Consistently need to move vehicle gear shift back into other gears, then shove gear shift into Park with force allowing me to shut off ignition. Apparently there was a recall about this same common issue many others are experiencing. My vehicle report shows No outstanding recalls, despite this exact issue being a documented, previous recall.
Taken in for transmission shudder, dealer has known service bulletin for issue. Serviced and fixed issue. Few months later, same issue. Taken back for service, this time, no issues found. Transmission still shudders.
September 26th 2023 i noticed my traverse accelerated by itself while in park i reported the evap issue made my check emgine light come on and stay on i noticed gm recalled 2019 traverses and up a year models for the same reason but not 2018 models on september the 7th 2023 i also got a code saying control moduoe communication chassis expansion can bus offf when the check engine light ccame on also please help me with this matter i have a child i have to be responsible for im scared of this problem
When I put my car into park and turn it off I-??m Shift to park error code. So the car stays on and won-??t turn off. I turn the car on and off shift the gear and nothing happens. I have to sit in the car a hope that it goes into park. See photo.
Vehicle had known service bulletin transmission shudder and told torque converter failure for vehicle with only 57000 miles. Vehicle already had TCM and transmission control and flush services at 9,000 and 15,000 miles. GM did 50/50 split of bill since 5 year power warranty was expired. GM should be paying these entire costs to customers for a known quality issue documented in numerous service bulletins for the Traverse.
I see that there is a recall for the exhaust leaks on the 2019 model. But there is a service alert for all Chevrolet Traverse from 2018-2022. Why are repairs on covered on the 2019?
The contact owns a 2018 Chevrolet Traverse. The contact stated that after turning off the vehicle, the interior and exterior lights remained illuminated. Additionally, the radio remained on, and the horn sounded off. The instrument panel displayed the words "Shift to Park, " which, the contact performed; however, the failure persisted. The vehicle was not taken to the dealer to be diagnosed; however, an appointment was scheduled. The manufacturer was made aware of the failure. The approximate failure mileage was 52,000.
The contact owns a 2018 Chevrolet Traverse. The contact stated that the gear shifter failed to shift to park(P). The contact stated that the shift to park message was displayed. The contact stated that several manual attempts were needed before the vehicle properly shifted to park(P). The vehicle was taken to the dealer and the contact was provided an estimate for the repair. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 36,000.
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- Gilbert, AZ, USA