This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on the expressway and my car died without any warning. I brought it to the dealership and they said I had oil in the injectors. They cleaned it up and sent me on my way for $715. Not even a month later I'm still having the same issues and now sometimes it's not starting. So another repair shop changed the battery and starter, after the work they run some tests and say that I have a bad tipm to bring it back to the dealership. I bring it back to them and they want around $1800 now for this repair. I called Chrysler and spoke with them about this and they refused to help in any way with this situation even though we are loyal Dodge family customers(on our 5th vehicle). The reviews online show many people having this issue and it is a very dangerous and scary experience having your car die in the middle of the expressway with no power steering. I definitely think there should be a recall for this part to save the lives of others on the roadways. Thanks in advance
The contact owns a 2012 Chrysler 200. The contact stated that the radio shorted out several times and the vehicle stalled. The vehicle was unable to restart and was towed to the contact's residence. The vehicle was then towed to atlanta West Chrysler Dodge Jeep Ram (1251 thornton rd, lithia springs, ga 30122, (770) 942-1102) where it was diagnosed that the motor failed to function, and the engine assembly and battery needed to be replaced. The contact was uncertain if the failure was related to manufacturer recall campaign number: L33. The vehicle was not repaired. The manufacturer was notified of the failure to determine their guidelines for the repair. The approximate failure mileage was 93,800..
Passenger side pushes out cold air, terrible to drive in and uncomfortable. Battery has been replaced 4 times in the last 2 years. Alternator as well. While driving to work, my windshield frosted over from being so cold and I had to veer off the road to avoid getting into an accident.
Engine light came on, had battery replaced since the battery was about 6 years old. Car has only 29582 miles on it. Seemed to fix then while driving 3 miles later battery light came on again. Decided to take to dealer the mext morning. Then while driving to dealership the car began to rapidly lose functionality while warning lights were appearing on the dashboardone by one until it car lost power while driving. The time from no warning lights to complete loss of electrical functionality was approximately 2 minutes. The shut down included an abrupt loss of power steering and braking capabilities while driving on a busy street during day. I was able to quickly compensate for the loss of power steering and braking and stop the vehicle while drifting into a gas station parking lot. Attempts to restart the vehicle involved no clicking or the engine attempting to turn over. Had car towed to dealership. I can only assume ot may be the alternator since battery is brand new now. I am wondering if this is part of campaign #17V-435 but my car is a Chrysler 200 3.6 engine 6 cylinder touring convertible and that recall does not show 200's on the notice. I have not gotten any recall noticies for this type of problem.. I bought car brand new. I am the only owner and faithfully take my car to the dealer for maintenance and oil changes.
- Colorado Springs, CO, USA
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The contact owns a 2012 Chrysler 200. The contact stated that there was no failure with the horn operating until the vehicle was serviced for an unspecified manufacturer recall regarding the air bags. Months after the air bag recall was serviced by massey yardley Jeep Chrysler Dodge Ram (777 North state road 7, plantation, fl 33317, 954-327-4000), the horn failed to function properly and various warning indicators flashed on the instrument panel without warning. The contact was waiting for a response from the dealer to determine if they could duplicate the failure. The manufacturer was notified. The vehicle was not repaired. The approximate failure mileage was 46,000.
The contact owns a 2012 Chrysler 200. The contact stated that there was no heat coming from the front passenger side vent and the defroster also failed to function on the front passenger side. The dealer (landmark Dodge Chrysler Jeep Ram, 1900 S noland rd, independence, mo 64055, 1-(816) 833-2100) was contacted for routine servicing and they flushed the radiator, but the failure continued. The manufacturer was contacted. The vehicle was not repaired. The approximate failure mileage was 130,000.
The contact owns a 2012 Chrysler 200. The contact stated that within two weeks of owning the vehicle, the head rest restraint deployed without warning. The vehicle was included in NHTSA campaign numbers: 13V282000 (electrical system, air bags), 16V668000 (seat belts, air bags), and 17V640000 (seats, air bags). The dealer (autonation usa corpus christi, 3115 S padre island dr, corpus christi, tx 78415-1815, 361-217-6733) was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,000.
The contact owns a 2012 Chrysler 200. While driving 55 mph, the vehicle jerked and stalled without warning. The vehicle was able to coast to the side of the road where it failed to restart. The vehicle was towed to darcars Chrysler Dodge Jeep Ram of silver spring (12511 prosperity dr, silver spring, md 20904, (301) 622-0010) where it was diagnosed that the integrated power module needed to be replaced. The vehicle was repaired, but the failure recurred eight times. The vehicle was taken to an independent mechanic where a diagnostic test was completed, but a failure code could not be found. The manufacturer was notified of the failure and informed the contact to take the vehicle back to the dealer. The approximate failure mileage was 80,000.
Still not fixed. Cleaned throttle body, and when that didn't resolve the issue they replaced throttle body. Car still stalls at random times, both while moving and waiting at lights. Almost been in several accidents. All loss of power steering and control of the car.
My 2012 Chrysler 200 hard top convertible top will not go up or down. It was in a stationary position when I tried to put the top down and it would not go down. It has been broken since June 4,2017. The part number to replace it is 68028392aa. This part has been discontinued and therefore I am unable to put my top up and down. I have tried to work with the local dealer and have even contacted fca (Chrysler administration). To date I have not been able to get any results. Can you please help? thank you.
Engine shuts off on highway going full speed limit surrounded by heavy traffic. I was terrified. The engine light comes on & can't get car started. Then car starts & engine light goes away. Not to mention transmission is leaking & new transmission was put in 2015. Chrysler can't get me in until 4/19/18 bc its busy season. This may be why windshield wipers come on everytime I turn left.
The contact owns a 2012 Chrysler 200. While driving 60 mph, the contact realized that the passenger side of the vehicle became cold. While the defroster was activated, the contact realized that only the driver's side was defrosting and not the passenger side. While the vehicle was stationary, the passenger side began to defrost. While the vehicle was in motion, the passenger side became cold. The dealer (East gate Chrysler, 500 N shadeland ave, indianapolis, in) diagnosed that the heater core failed. The vehicle was not repaired. There were no recalls associated with the VIN. The manufacturer was not notified. The failure mileage was 100,000.
The contact owns a 2012 Chrysler 200. The contact stated that the heater core malfunctioned. The vehicle was taken to the kernersville Chrysler Dodge Jeep Ram dealer (950 nc-66, kernersville, nc) where it was diagnosed that the heater core failed. The vehicle was repaired, but the failure recurred at approximately 72,000 miles. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 19,000.
Vehicle shuts off while driving. This happened 3 times in less than 3 years. Driving vehicle and instrument panel lights up and vehicle shuts down. 1st time - July 2015, this happened coming into a roundabout - lost all power including steering and brakes. Was lucky enough that no other vehicles were around. Dealer replaced tipm. Same thing happened less than 1 year later (April 2016). In a parking lot and vehicle just shut off. Dealer replaced tipm again stating part failure - under warranty since was less than 1 year since replacement. Now less than 2 years later on 12/26/17 vehicle shut off while driving 70mph on the highway! was lucky enough to be on 2 lane highway instead of 4 and able to get to the side of the road. Took to dealer that purchased from (happened closer to that dealer than the one that previously had fixed). Explained situation, that part was replaced before same thing happening. They said nothing wrong, couldnt find anything and sent me on my way - drove back roads because I was afraid to drive. Not even 30 miles later and same thing happened. Shut down while driving. Able to restart vehicle every time. Took to dealer that had fixed in the past. Tipm failure again! this is 3 times that the part has failed. Covered under warranty again - they said part warranty had been extended from 1 to 2 years. This is a known problem and definately a safety hazard!! I got the car fixed and traded it in the day I got it back! 3rd failure was at 113K miles. Car purchased brand new in 2012.
The contact owns a 2012 Chrysler 200. The contact stated that there was a premature failure with the vent control electronic function. The vent controls failed to generate warm air when the heating function was used. An independent mechanic stated that the heater core needed to be replaced. The vehicle was not inspected by a dealer. The manufacturer was notified of the failure. The VIN and failure mileage were not available.
The contact owns a 2012 Chrysler 200. When the contact attempted to drive the vehicle, the heater on the front passenger side failed to function and prevented the passenger side window from defrosting. The vehicle was taken to doug marine motors (1120 clinton ave, Washington ct house in oh 43160) where it was diagnosed that the heater core needed to be replaced. The vehicle was not repaired due to the repair fees. The manufacturer was contacted and did not assist. The VIN was unknown. The approximate failure mileage was 60,000.
The contact owns a 2012 Chrysler 200. The contact stated that the vent control failed to release heat from the vent on the front passenger side. The failure prevented the windows from defrosting in inclement weather. The vehicle was taken to yark Chrysler Jeep Dodge Ram (6019 central ave, toledo, oh 43615, (419) 877-7712) to be diagnosed. The manufacturer was notified of the failure. The VIN and failure mileage were not available.
The convertible top motor is broken and the top will not go up or down. Luckily it is broken in the up position. I have been trying to get the part replaced through Chrysler and all they can tell me is that the part has been discontinued and no after market parts are even available. I bought this car in October 2016, because L wanted a convertible and now I have been without a working top since June 4,2017. I was parked in my driveway when L tried to put the top down and it would not work. I have been told by the Chrysler dealership that the part number needed to fix this problem is #68028392aa.
A D V E R T I S E M E N T S
- Plainfield, IL, USA