This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
MY STEPDAUGHTER'S CAR (2012 CHRYSLER 200), APPARENTLY HAS A BAD TIPM. TOOK IT TO CHECKER WHO DIAGNOSED THE "CHECK ENGINE" LIGHT WHICH HAD COME ON AND TOLD US IT WAS MOST LIKELY THE TIPM. WE THEN TOOK IT TO THE LOCAL CHRYSLER DEALER (EARNHARDT, CHRYSLER, JEEP, DODGE, RAM IN GILBERT, AZ) FOR AN N38 RECALL ISSUE (ACTIVE HEAD RESTRAINT/AIR BAG) THEY TOLD US THEY WOULD RESET THE TIPM MODULE AND WE WERE HOPING TO HAVE THE ISSUE RESOLVED. IT SHOULD BE NOTED THAT BEFORE WE TOOK IT FOR THE RECALL ISSUE, THE CAR HAD SEEMED TO BE WORKING FINE AND MYSTERIOUSLY THE CHECK ENGINE LIGHT HAD TURNED OFF. WELL, LO AND BEHOLD AFTER THEY REPROGRAMMED THE TIPM AND DID THE AIR BAG RECALL WE PICKED UP THE CAR AND MY WIFE IMMEDIATELY NOTICED THAT THE CHECK ENGINE LIGHT HAD REAPPEARED AND THE CAR WAS ONCE AGAIN DRIVING LIKE [XXX]! I CAME HOME AND STARTED DOING RESEARCH AND FOUND THIS WEBPAGE THAT TOLD ME TO FILE COMPLAINTS, HOWEVER, I ALSO NOTICED THAT THERE WAS APPARENTLY A SOFTWARE PATCH THAT CHRYSLER CAME OUT WITH AS A RESULT OF THIS PROBLEM. I CALLED CHRYSLER @ 800-992-1997 THINKING I MIGHT GET SOMEONE WHO COULD GIVE ME MORE INFORMATION BUT OF COURSE THIS HAPLESS CHARACTER DIDN'T KNOW WHAT THE HELL I WAS TALKING ABOUT IN REFERENCE TO A "SOFTWARE PATCH" HE DID CALL THE DEALERSHIP WE WERE JUST AT FOR THE RECALL, BUT OF COURSE, GOT NOTHING BUT AN ANSWERING MACHINE. HE TOLD ME HE LEFT A MESSAGE AND THEY WOULD CALL BACK MONDAY TO TALK ABOUT OUR CONCERNS. I'M NOT HOLDING MY BREATH WAITING FOR THE CALL. WHAT BOTHERS ME MOST, AND IS EXTREMELY FRUSTRATING IS THE FACT THAT THOUSANDS OF PEOPLE HAVE CONTACTED CHRYSLER AND OTHER SOURCES AND HAVE GOTTEN NOWHERE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The car accumulates debris below the windshield under the plastic tray which clogs up a drain tube which then makes the water flood back through the heater core into the passenger side of the car. Wetting the floor soaking the carpet and causing rust and black mold. I had it fixed once, but after investigation into the Chrysler cars that this is an on going problem with all their vehicles for yrs now. This needs to be recalled and this design flaw fixed. Either they need to have free maintenance of this or they need to have a separate tube for rain drainage and a different tube for ac heat drainage.. it has cause depreciation of my over all resale value of this car plus caused carpet padding damage rust and possibly mold in my car.. Chrysler keeps laying back on the owners saying maintenance problem.. and charging over 500 to fix it. It's not like an owner can easily clean this area it involves take apart the windshield wipers etc
The contact owns a 2012 Chrysler 200. While the contact's husband was driving various speeds, the battery died and the mirrors, lights, and horn failed. The vehicle was taken to hilton head Chrysler Jeep Dodge Ram Fiat (265 drivers way, hardeeville, SC 29927) where it was diagnosed that the alternator, generator, and battery failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign number: 14V634000 (electrical system); however, the failure later recurred and the vehicle was taken back to the same dealer where it was diagnosed that the failure recurred; however, the vehicle was now included in NHTSA campaign number: 17V435000 (electrical system). Both the dealer and manufacturer stated that the repair parts were not yet available. The vehicle was not repaired. The approximate failure mileage was 59,914.
When I turn on the fan when using the heater or the air conditioner there is a noticeable clicking sound coming from the dash on the passenger side of the car. The sound at this time is lasting about 30 seconds or so then stops. This happens when driving or standing still.
The contact owns a 2012 Chrysler 200. When the contact shifted the gear into the park position, the instrument panel gauges fluctuated independently and the vehicle stalled without warning. The vehicle was able to restart on the first attempt; however, the failure recurred. The vehicle was towed to an independent tow company (718-828-1500) who informed the contact that the alternator failed and needed to be replaced. The vehicle was not repaired due to the quote provided. The manufacturer and dealer were not contacted. The failure mileage was approximately 101,580.
- Bronx, NY, USA
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Re S61/NHTSA 16V-668 I had this condition and paid to have it repaired. Chrysler (fca) has been telling me for almost a year that they will reimburse me for the repair as soon as they determine the needed part. They state that they still don't have an identified repair so I have to keep waiting for my refund. That is not timely resolution.
The dealership wants to charge me $1800 to replace the tipm, but I see other Chrysler models have been recalled for the same thing... except mine hasn't. this isn't just a minor inconvenience... it's very very unsafe: 'the fuel pump not turning off and burning out 'the airbags not deploying or deploying randomly 'the engine stalling while driving 'the starter cranks but won't start 'the horn going off at random times 'power windows not working 'doors locking or unlocking themselves my wipers, horn and lights go on at random times. At times it's while I'm driving.... sometimes it's while it's parked. The car doesn't even need to be turned on for this to happen. It's drained my battery a few times and now it's not even drivable. It started back in November, 2016, but has continued through the present. I haven't been able to drive it for the last 2 weeks.
Purchased a used Chrysler 200 in February 2017 at 87, xxx mi. It is now June 2017 and 3 times in the last 3 days my car has suddenly died. The first time I was slowing down and made a right turn and upon accelerating it died, dash lights illuminated, quickly tried to restart and was unsuccessful with just nothing happening when turning key. Took key out of ignition and retried and started right up. Next day I was again slowing down and making a right turn and bam same thing same details. 3rd incident I was driving straight and the car stalled this time I was doing about 15 mph and the steering locked up, quickly took key out and restarted. Engine light was on and diagnosed as crankshaft position sensor malfunction. Replaced the sensor and have only driven for short distance as the first 2 times this happened were terrifying enough. After hours of online research I've found this is common and just being neglected. Chrysler fix this issue before someone gets seriously injured
I am writing this complaint in response to my 2012 200 Chrysler which has completely lost all power. It started out with the windshield wipers stopping on me and then one day while driving the car I lost power. The steering wheel locked up and the car came to a complete stop. Luckily I wasn't on the highway and was pulling into the parking lot of my office building. After speaking with Chrysler I was told there was nothing they could do since this part is no longer covered under warranty. It seems strange to me that this part on my car had a recall for the software a few years ago and now the hardware is bad. I see a ton of complaints on this very issue including a lawsuit. If safety is of concern, it would seem like they would anything in their power to help the consumer.
Engine shuts off while driving down the road. It happens on the freeway, on city streets, or at idle. We had the PCM updated in December 2016. It is now March 2017 and the vehicle continues to shut down while driving or at idle. It is extremely dangerous. The brakes barely work and you lose power steering when this happens. This is a serious issue and needs to be addressed. There are hundreds if not thousands of posts online about this issue, with no resolution. This needs to be addressed before someone dies.
The contact owns a 2012 Chrysler 200. While the vehicle was parked, the front passenger side headrest air bag inadvertently deployed. The vehicle was taken to a dealer where it was not diagnosed. The contact was informed that the recall stated only to replace the module, not the headrest part. The contact received notification of NHTSA campaign number: 13V282000 (electrical system, air bags). The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.
While driving the car.. the cars electrical system stopped working. While driving on the freeway the car shut down and was almost in severe car accident because of the issue.there is a new battery and the alternator has been checked and is in great working condition.
The contact owns a 2012 Chrysler 200. The contact stated that the vehicle would not generate heat. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed that the heater core malfunctioned and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 54,000....updated 05/19/17
The contact owns a 2012 Chrysler 200. The contact received notification of NHTSA campaign numbers: 13V282000 (air bags, electrical system) and 16V668000 (air bags, seat belts) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available and parts distribution disconnect.
Vehicle stalled and would not start while driving (2 times )towed to dealer as (both times) tow driver could not restart. Dealer reported no computer codes and car started after car started on problem. There appears to be common safety hazard that has been experienced by many owners, that reportly Chrysler and NHTSA agreed upon a resolution to avoid a recall by Chrysler of this safety hazard in Sept 2012. Chrysler doesn't acknowledge and not sharing this information with dealers so they can take corrective action. Various attempts tried to resolve this hazardous condition have included replacing the powertrain module, camscope replacement, monitoring the on board with a copilot computer-which also showed no codes. The dealer did say that Chrysler suggested an additional module be added to the on board computer, but none of their customers returned a third or more times as previous attempts were unsuccessful and appeared to give up. This life threatening safety hazard needs to beinvestigated and resolved, as we were driving on a roadway and the motor just shut off., if this not resolved it will sometime cause injuries or deaths, which could end up with a recall something that Chrysler possible replacement of on computers.
Cruise control has a short. If I hit the steering wheel air bag it will eventually turn on the cruise. This happens when the car is in motion and usually when I am traveling on a highway which makes it dangerously distracting. The car only has 13,000 miles on it. The problem has been going on about one year.
"takada recall" while driving down the road at 40 mph. I heard a chime and looked down at my instrument panel. The ABS and the electronic stability control was on. Light was on for both. But instead of the ESC it was the little car with wavy, jiggly lines under it. These two lights have been on constant for a good 3 weeks. It has gone out while driving a few times for a few minutes just to come back on and stay on almost all the time. There is no flashing of the lights. I don't drive every day. I drive around 5 times a week and short distances of 2 to 4 miles for the most part. There is also a whistling nice coming from the front of the vehicle. I don't think it is very safe to drive since the brakes and traction of the car are all to important part of me and my families safety. Please help with this issue. I paid and am still paying a lot for this car that now has 62000. Miles on it.
A D V E R T I S E M E N T S
- Chandler, AZ, USA