The contact owns a 2012 Chrysler 300. The contact stated that while driving at an unknown speed, there was an abnormal burning odor detected. The contact stated she noticed oil on the garage floor. Upon opening the hood, she noticed there was oil over the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that there was oil leaking from the cooler adapter. The vehicle was not repaired. The manufacturer was contacted but provided no additional assistance. An independent mechanic informed the contact that antifreeze and oil had entered the engine. The failure mileage was approximately 151,000.

- Hinesville, GA, USA

This is a follow up to NHTSA id number 10713859 filed 04/30/2012. 2012 Chrysler 300C had just been serviced at autonation Chrysler Dodge Jeep in spring, Texas, service consisted of engine oil/filter replacement, balance/rotation of tires and replacement of windshield wiper blades. After driving out of the dealership parking lot approximately 3/4 mile the vehicle failed to accelerate when trying to increase speed while attempting to enter busy I-45 freeway. Engine RPM's were noted to ba about 1000 rpms, vehicle was immediately returned to dealership. Upon computer evaluation, the incident was noted to be second occurrence of fault. Dealer kept vehicle 7 days and drove 51 miles on for or five attempts to replicate incident. Incident was not replicated. As per discussion with dealership service manager J., dealership has not nor do they intend to file a report on incident for submission to Chrysler corporation. Mentioned they don't file such incidents! only research their in-house system for similar incidents. Vehicle owner is not pleased with this unprofessional attitude and business culture! owner will file complaint directly with Chrysler corporation. Let's hope that no accidents, injuries or deaths occur due to this unsafe vehicle or similar 2012 Chrysler 300's.

- Humble, TX, USA

2012 Chrysler 300 C with approximately 12,480 miles had just been serviced at the autonation Chrysler Dodge Jeep dealership in spring, Texas. Service had included engine/oil/filter change, balance/rotation of tires. After accepting vehicle from service department, the owner just drove out of the dealership parking lot at approximate speed of 40 miles per hour (mph) the vehicle immediately failed to increase speed using the accelerator pedal. A quick scan of the instrument panel indicated approximately 1000 RPM's engine and the "check engine indicator" light illuminated. With no ability to increase vehicle sped thru continued efforts, a driver was able to immediately move the vehicle to the far right lane due to an clear opening in traffic. The vehicle was stopped using the brakes, the engine was switched off, and restarted after approximately two minutes time with the accelerator now working but with the check engine light still illuminated. The vehicle was immediately returned to the dealership. The dealership transmission expert connected the vehicle to a computer which indicated the issue had happened on two occasions, this date and at an earlier date by another driver but had not been reported to the vehicle owner. The transmission expert drove the vehicle a short distance to try and replicate the problem but no issues were observed. Dealership wanted vehicle owner to accept vehicle as some sort of transmission gearing or software issue was suspected. Due to possible future, death or injuries to owner or others, vehicle was not accepted by owner due to additional liability issues. Vehicle was left with dealership to drive further forsolutions to be devised for repair of the vehicle to make these Chrysler 300's safe for highway use. Vehicle is equipped with the 5.7L 363 hp engine.

- Humble, TX, USA