This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I contacted the dealership the previous Wednesday to let them know that the car was shifting erratically. It would not shift when it should, instead the car would drop out of gear then hang open for a moment before it would slam into the next gear. I contacted the dealership and they said I could stop in the next Wednesday (1/14/15). On the 13th I was making the first turn from my home and the car would not shift from first gear. I called the dealership and they had me come in. My house was only a couple miles away so I drove in there while staying under 20mph. My concern now is that the car shifts but not in the same way it did when it was first bought. I don't know if this is good or bad and what other damage could have been caused by the hard slamming of the gears.
Brand new 2014 Chrysler 300 S purchased 12/5/2014. 595 miles on odo today, 1/17/2015. Driving home today I noticed a split second surge, like the brakes grabbed, like the car lurched. Shortly after I noticed the check engine light was illuminated. Pulled over and shut/started the engine. Check engine still there. Started out from the curb, and the engine revved to approx. 3000 but the car barely moved, the transmission lagged relative to engine speed. [I.e.not engaging or slipping]. gradually it picked up speed. Stopped again same thing. Tried to shift to sport mode with out success....no sport mode, so paddle shifters also failed. I could shift to P, R, N, D. not sport mode. A short while after I was home, I started the car, check engine still lit. While still parked now I could shift to sport mode. Drove a short distance in drive, but eco not showing in infomat display. Sport mode/paddle shifters now were working but would not shift to 8th gear. Prior to this event, and hours before it took place.....I paired my cell phone and it automatically loaded all my contacts. I used both contacts and voice recognition to make calls no problems. So it was working great earlier in the day. When the transmission problem took place [explained above] I tried to make a call, and the screen showed "no phone connected".. everything including contacts evaporated like I never paired the cell. I would think both problems are connected.
When I put the car into park, it pops into reverse. Then I hit the engine off button, but since it is in reverse, the engine stays on. Then I open the door to get out, thinking the engine is off and the car is in park, and it starts rolling backward. This has happened 6 times. The car is in the shop now.
TL- the contact owns a 2014 Chrysler 300. The contact stated that the gears were slipping from the gear box while the vehicle was in park. On another occasion, the contact stated that while the vehicle in park, it rolled away. The contact was able to stop the vehicle and shift it back to park on the third attempt. A police report was filed. The contact sustained injuries to the neck, the back that required medical attention. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,000. Djr
On a slow stop, when the car downshifts from 2nd gear to 1st gear, it shifts hard into 1st gear and the car lunges forward a couple of feet. Very startling when it happens and potential to cause an accident. Brought back to dealer once and they stated Chrysler is aware of the problem but has done nothing to fix this. They have received many complaints for all Chrysler models that use this type of transmission (zf?) they did a software update for the transmission controller but this has not fixed the problem.
A D V E R T I S E M E N T S
- Gahanna, OH, USA