This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Chrysler 300. The contact stated that when the ignition was turned to the accessory position, the battery failed after two minutes. The failure recurred numerous times. The dealer was unable to diagnose the failure. The vehicle was also taken to an independent mechanic who diagnosed that the battery failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not made aware of the failure and stated that the VIN was included in NHTSA campaign number: 14V634000 (electrical system). The failure mileage was 20,000.
The contact owns a 2014 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part needed to do the repairs was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
On 01-17-2015 less than a month ago. While driving home, the car surged/hesitated and seemed to lose power. I also noticed the check engine icon illuminated. I was able to move to the expressway shoulder and shut the engine then restarted it, but the check engine icon still was illuminated, and the shifter would not shift. It was locked. No P, R, N, D, or S. I tried to make a telephone call via the vehicle's bluetooth but all my data base was gone. It was working earlier in the day. I shut the engine and exited the car to make a cell phone call. When I re-entered the car I was able to engage the shifter to the drive position, but the check engine icon was still illuminated, as well as other instrument cluster icons were missing and some were present that should not have been. However the car would not move until about 3000 RPM. When it finally did move, it moved very slowly, relative to the engine speed. Finally it shifted to a higher gear and seemed to drive normally. I exited the expressway and drove around the residential area to re-assure myself that the car would get me home safely. It was late Saturday night and the dealer was closed. I re-entered the expressway to rerun to my home. I never knew what gear the transmission was in. Paddle shifters were inoperative. While driving home I the navigation map was intermittently glitching, instrument cluster icons some missing many flashing. Also no cell phone. The dealer claimed the problem was corrected, but the work order stated 181905A1 transmission control module, software flashed. I assumed the problem was corrected but because it took place only one month old car, I became apprehensive. They never mentioned anything about the electronic/tipm failures that occurred with the instrument cluster. At this time I had no idea what a tipm was ! slightly more than one month later my vehicle failed again that was a tipm failure.
The contact owns a 2014 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2014 Chrysler 300. While driving at 55 mph, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V634000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 1,000.
- Lambertville, NJ, USA
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The contact owns a 2014 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 7/1/15
As you probably know, not only Chrysler vans are affected, the entire product line including Dodge and Chrysler cars, vans and SUV's. also Jeep. I have a 2014 Chrysler 300 S purchased Dec 2014. The tipm failed 1 month later in Jan 2015, while driving on an expressway the car lost power. I was fortunate I was not rear ended. The dealer did nothing and never mentioned anything about the tipm, they did a software update for the tcm then sent me on my way. It failed again in Feb 2015 the car would not start, and all instrument cluster icons flashed and start button would not return to off detent, a low pulsating sound audible in engine compartment, wipers moving slowly with switch in off position the only charged the battery had 27 error codes, no mention of the tipm. In March 2015 lost navigation and phone paring. At that time they tried to duplicate the problem and kept my car for 18 days. Again they sent me on my way and never would admit the tipm is at fault. I also have payments each month, and am terrified to drive the car even for local errands. Chrysler resolution has my report and assigned a case number for this issue in Feb 2015. They asked to allow one more repair [the 18 days they had it] and would then make a decision for a refund or replacement. This past Wednesday Mar 9, I received a call from Chrysler resolution and the told me they will do nothing ! Chrysler has sunk to the lowest possible level of customer service. They have more regard for profit than they do for safety. My vehicle is unsafe to drive.
The contact owns a 2014 Chrysler 300. The contact stated that NHTSA campaign number: 14V634000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available. The manufacturer was made aware of the delay. The contact had not experienced a failure.
The contact owns a 2014 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2014 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available...updated 05/07/15 the consumer stated the repairs were made to the vehicle. Updated 05/14/15
The contact owns a 2014 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2014 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2014 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2014 Chrysler 300. The contact received a notification for NHTSA campaign number: 14V634000 (electrical system); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2014 Chrysler 300. The contact received notification of NHTSA campaign numbers: 14V643000 (air bags, seat belts) and 14V634000 (electrical system), however the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2014 Chrysler 300. The contact stated that while attempting to start the vehicle, the engine did not start and all the gauges flashed off and on. In addition all the electrical systems in the vehicle malfunctioned, the windshield wipers operated very slowly, and a pulsating noise was present coming from the engine compartment. The vehicle was taken to the dealer who recharged the battery, but was unable to diagnose the cause of the failure. The manufacturer was notified. The failure mileage was 700.....updated 04/23/15 updated 9/27/2017
The contact owns a 2014 Chrysler 300. While driving 60 mph, there was a burning electrical odor. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V634000 (electrical system) however, the part to repair the vehicle was unavailable. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2014 Chrysler 300. The contact received a notification of NHTSA campaign number: 14V634000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 03/24/15
Vehicle was in cruise control mode set at 70mph. Vehicle in front of mine was going slower my vehicle slowed down automatically as it is designed to do. I proceeded to left lane to pass the other vehicle (truck) as I began passing my vehicle accelerated to a speed of over 85mph without my touching either the gas pedal or the res button of the cruise feature. I then had to cancel the cruise control feature and brake the car to slow down. It was terrifying. This happened more then once during my trip. I had the vehicle into Chrysler before because the computer turned the heated seat feature and heated steering wheel feature on without my touching the buttons. The car was reprogrammed to correct this problem and I am wondering if the reprogramming affected the cruise control feature.
The contact owns a 2014 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Brookland, NY, USA