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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
99,333 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chrysler 300M steering problems

steering problem

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2002 Chrysler 300M Owner Comments

problem #6

Sep 122014


  • 194,000 miles


The contact owns a 2002 Chrysler 300M. The contact stated that while driving 55 mph, the contact suddenly lost control of the steering causing the vehicle to crash on the guard rail. The air bags did not deploy. A police report was not filed and no injuries were reported. The vehicle was taken to an independent mechanic. The technician stated that the lug nut on the right tie rod became loose. As a result, the pin would need to be replaced as preventative measure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 194,000.

- Pennsboro, WV, USA

problem #5

Nov 252013


  • 86,000 miles
I had both front strut assemblies replaced and a 4 wheel alignment. While driving home the vehicle continued to pull to the right. I returned the car to the shop and upon investigating further I was told the rack pinion assemble failed and needed to be replaced. The original $850 job became a $1750 job.

- Pawleys Island, SC, USA

problem #4

Aug 172011


  • 135,000 miles
The contact owns a 2002 Chrysler 300M. The contact stated that while driving 5 mph, the inner tire rod bolts sheared off, causing the contact to lose control of the vehicle. The contact, who was a certified mechanic, repaired the vehicle with a grade a bolt. The failure occurred on an additional bolt six months later. The manufacturer was notified of the issue but offered no assistance. The vehicle was not repaired. The failure mileage was 135,000 and the current mileage was 172,000.

- Ira Township, MI, USA

problem #3

May 262011


  • 83,000 miles


The contact owns a 2002 Chrysler 300M. The contact stated while driving approximately 30 mph she heard a loud banging noise and the steering wheel became very stiff. The vehicle was shut off and towed to her home. An independent mechanic examined the vehicle and informed the contact that one of the bolts within the steering column was dislodged. The vehicle was in the process of being repaired. The failure and current mileages were 83,000.

- Algonquin, IL, USA

problem #2

Jul 062009


  • miles
My steering wheel tightened and made this grinding, scrapping sound turning left or right, then something popped where my airbag is and my airbag light came on and my horn will not work. You can still hear the scrapping sound while driving or backing up.

- Louisville, KY, USA

problem #1

Sep 172008


  • 98,000 miles
I, like many other, have a dangerous problem with my 2002 Chrysler 300M steering. I am told the inner tie rod bushing is bad and after doing some internet research I guess I am not alone.

- Mesa, AZ, USA

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