drivetrain problem
8.0
pretty badTypical Repair Cost:
$1,850.00
Average Mileage:
78,000 miles
Number of complaints:
2 complaints
Most common solutions:
- not sure (1 reports)
- replace rear differential (1 reports)
Helpful Websites About 2002 Dodge Dakota rear differential failure
2007Sep 02
(reported on)Dakota Quad Cab SLT 4.7L
- Manual transmission
- 72,000 miles
My rear differential broke on my 2002 Dodge Dakota. I had a 70,000 mile warranty through Dodge. At 72,000 miles the differential broke. I took it into a Dodge dealership (Hartzheim Dodge in San Jose, CA) and they took it apart and found the problem. I asked the dealership to see if Dodge would take care of the problem as it was just out of warranty. It took the dealership a week to tell me that Dodge wouldn't cover it. The reason was that I didn't have any receipts for having the differential fluid changed. I had the fluid changed as required in the manual and it was written down in the manual. However Dodge would not even consider that as legitimate. I had to pull teeth to get the dealership to call Dodge. They didn't really want to go out of their way. I even talked to the upper management at the dealership and they weren't helpful at all. I was really mad at this point and pulled my truck out of there. They wanted to charge me almost $4,000 to fix the problem. They ended up charging me $130 for the diagnostic. I took my truck to my mechanic and he replaced the differential for about $2,000.
Has anybody else had this problem? Chrysler and Dodge does not go to bat for their customers. I have had other problems with my truck and that was before 70,000 miles. However they weren't covered under the extended warranty. I am not happy with my Dodge or the way I have been treated by Chrysler or the dealership. Any suggestions?
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A D V E R T I S E M E N T S
2007Oct 01
(reported on)Dakota SXT 3.9L V6
ok who ever designed this diff was a f**kin dumb a** not only did the failure of all the gears in the rear end cause my tires to lock up it almost put me one hell of deep ditch that was not a fun ride... it taken me over a week to get all the right parts and it doesn't help know one knows how to fix my truck its still down and it 10/1/07 and it f**K up on 9/20/07 and i can't fix it because i need the right tools. so whoever's out there, do not but a dodge Dakota ok, because its nothing but a money truck stay away from it
Adam S.
Pensacola, FL, USA
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