I noticed deep grooves on my rotors behind my front wheels. Took it to the dealership and after they oohhed and ahhed and had never seen this before, they said maybe the caliper is sticking. Both wheels? Ok...back rotors are smooth as a babies bottom. Dealership calls and says that Chrysler won't cover as it is over 12,000 miles and that is "normal wear and tear". I am sorry, new cars need tires at about 40,000 and a battery at about three years. I have put brakes on one vehicle and it was WAY over 18,000 miles. I picked the car up and had taken pics of the rotors before I dropped it off. Leave, angry....car is pulling severely to the right. Turned around and went back to dealership. Service Mgr drove it and said, "Yep, it is definitely pulling to the right". It wasn't yesterday or this morning!! There was a white scratch on my right front wheel that was not there. Someone ran my car into something at the dealership. Service mgr said, "Couldn't be my guy, he the oldest and the best". Must be that caliper sticking. WHAT? He just said it wasn't sticking, didn't make those deep ruffles have ridges grooves and it has some white concrete and scratches on the wheel now. I am so pissed, I can't even see straight.