I purchased my 1997 Dodge Grand Caravan from a private party in 2009, and shortly after the gauge cluster stopped functioning while I was driving. Check engine and ABS lights came on which on checking with my mechanic said my ABS system is non-functional as is all other instrument related readings. A short time later, the panel came back on and worked for awhile than shut off again. Someone said hit the panel face and the gauges should come back on. I did and it did. For awhile. Over time the gauge failure interval grew shorter and shorter, and hitting the panel finally failed to return the use of the gauges. To replace this gauge cluster is an $800 plus repair in a shop with a rebuild panel costing over $200 by itself. I don't want to know what a dealer will charge. Upon further investigation, I have learned the gauge failure culprit is cold solder joints on the back side of the circuit board of the gauge cluster and is an all too common problem with this class of vehicle. This deficiency can easily be avoided by better quality control from the manufacturer.

- Jupiter, FL, USA

Sudden acceleration.

- Waynesboro, GA, USA

While driving at low speeds, the van lunged forward. The actual cause was undetermined, but the dealer stated the engine's front cylinder malfunctioned. This condition was considered a defect per mechanic(s). This problem existed in this make/model for some time and had many complaints and repairs. There was no help given by the dealer.

- Bradenton, FL, USA

Airbag light appears on dashboard, and horn / cruise control operate poorly. Dealership is aware of problem.

- Menifee, CA, USA

While driving airbag light came on and off. Also, cruise control and horn didn't work. Dealer has been notified.

- Amtersdam, NY, USA

Clockspring "sprung" 3 years after manufacture but was out of warranty due to mileage horn didn't work, airbag didn't work, cruise control didn't work. Other incident is rough engine during idle and power surge if going up hill

- Hoover, AL, USA

While vehicle is at idle, the rpms show anywhere from 1000 to 3000 and the speedometer reads 30 to 40 mph, vehicle was lurching back and forth and the engine light illuminated, the dealer stated that a new upstream oxygen sensor needed to be installed, after repairs the vehicle is still lurching, especially while travelling uphill.

- Morristown, NJ, USA

Clockspring unit fails to provide power to airbag, horn and cruise control switches in steering wheel. This unit can fail in an accident and prevent airbag from being deployed. DC has sold over 150,000 replacement clocksprings at over $250 a piece. This is an obvious manufactures defect. I was unable to blow my horn at another driver to get his attention. Luckily no accident occurred. However unit has to be replaced as I am with no horn, no cruise control controls, and an airbag malfunction light.

- Ridgefield Park, NJ, USA

Airbag light on, horn & cruise control are not working

- Orland, FL, USA

Air bag light has come on and stayed on, and cruise control will intremittently not work. Contacted dealer, and the dealer was not willing to do anything.

- Goshen, NY, USA

The horn and cruise control are not functioning, and airbag light is on continuously.

- Borger, TX, USA

Airbag light is on, horn and cruise control stopped working. Vehicle has not been inspected by dealer.

- Collingswood, NJ, USA

Airbag light stayed on and cruise control stopped function. Dealer replaced "clock spring" assembly to repair problem. Airbags not working is a big safety issue.

- Cincinnati, OH, USA

Airbag light is on/ horn does not work, an D cruise control failed.

- Lakemoor, IL, USA

Airbag light stays illuminated, cruise control operates intermittently.

- Clifton Park, NY, USA

Airbag light came on, and horn/ cruise control stopped working. Dealer replaced clockspring assembly.

- Bishop, GA, USA

Electrical connection, clockspring, for the air bag failed. Airbag, horn, and cruise control inop.

- Lacey, WA, USA

Clock spring assy. Failed due to manufacturer defect. It causes air bag light to come on disabling air bag, cruise.

- Parker Co, CO, USA

While driving clock spring became inoperable, forcing air bag to disengage, and horn to become inoperable along with cruise control. Also windshield wipers when used at high speed completely shutdown.

- Gainsville, FL, USA

Air bag light illuminated, the horn fails to function, and the cruise control system is inoperable. Dealership has not examined vehicle to determine cause of the problem. Possible clockspring failure.

- Aberdeen, MD, USA