This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A leak was discovered in the fuel tank assembly at the point where the fuel filling tube connects to the fuel tank. Upon noticing the leak, I contacted the dealership where I purchased the vehicle about 3 months prior. They replaced the entire fuel tank assmbly as well as a seal. I feel that this failure is a manufacturer defect because the vehicle is in otherwise excellent condition and there was no physical damage of any kind to the fuel tank assembly that could have caused such a failure. This is a serious safety/fire hazard and we are fortunate that the leak was discovered before any fire or injuries occurred. I do not feel that I should have been responsible for payment to repair this type of defect. I have contacted daimler chrylser corporation and they currently have no recall information on my vehicle. However, I did find a recall on the 1996 Dodge Caravan with a similar problem. The campaign number was 98V18500. I would appreciate any assistance you can provide in this investigation.
Dealer claims gasket was not installed in fuel line. Gasket is not available separately, so entire tank assembly must be replaced. Dealer opted to squirt sealer into line for repair. Driver's side sliding door rattles badly. Dealer adjusted striker, door got worse. Technician claims rattle is normal.
- Owings Mills, MD, USA
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- Meridian, MS, USA