This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I took my 2000 Dodge Grand Caravan in on a Friday to the dealer for the air bag recall (clockspring) and picked up my van up on Friday evening after work. Saturday morning I ran a couple of errands around town and at 12:30 P.M. began to back out of a parking spot and heard a loud noise. I proceeded out of the parking structure and only made it as far as the street before coming to a complete stop. I called for a tow. The tow truck driver said that my wheel on the front driver's side did not appear to be complete attached to the axle. He towed it to the dealer. The service department on Monday informed me that my axle had broken. A broken axle on a 2000 that has 18,222 miles on it. How does this happen under normal driving conditions? I was very lucky this did not happen on a busy street or freeway.
- Glendale, CA, USA
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- Glendale, CA, USA