Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
87,811 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Grand Caravan body / paint problems

body / paint problem

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2002 Dodge Grand Caravan Owner Comments

problem #9

Sep 022011

Grand Caravan 6-cyl

  • 210,000 miles

A D V E R T I S E M E N T S

Van was sitting in the driveway when I tried to open the passenger side sliding door. Door will not unlock by pulling up on the actual lock or via the power door switch. It's not a power sliding door. Thought this was an isolated incident when I looked online and saw many, many other folks have the same problem.

- Crofton, MD, USA

problem #8

Feb 122010

Grand Caravan

  • miles
My Dodge 2002 Grand Caravan sliding door lock has seized in lock position. This first occurred early in 2010 with the lock sticking in the unlock position. After talking to several mechanics I learned that this is a common problem on Dodge vans. A couple of months later the lock suddenly unlocked and the sliding door starting working again. Now recently the lock has seized only now in the locked position so my children have to exit my vehicle on the drivers side which usually is facing the street. This is dangerous!!!! I went online and googled problems with Dodge vans and found so many reports of the same thing. Please hold Dodge accountable for its actions before ( god forbid) somebody's child gets hurt or worse.

- Baltimore, MD, USA

problem #7

Feb 162010

Grand Caravan

  • 120,000 miles
I own a 2002 Dodge Grand Caravan. The drivers side sliding door will not close. This has been happening for some time but after fooling around with it manually and with remote, I could somehow get the problem fixed. Not this time. I went online and found that many others have same problem. I feel this is a recall issue not just a repair. It is a defect by Dodge/Chrysler. My car is totally undriveable because the back door will not engage.

- Plantation, FL, USA

problem #6

Mar 242009

Grand Caravan

  • 78,300 miles

A D V E R T I S E M E N T S

2002 Dodge Grand Caravan sliding door locks and can't be opened manually or remotely. Passengers must exit opposite side of car. Started 3 days ago, haven't had time to bring to dealer yet. This complaint is common on site: autoforum.classifieds1000.com/Dodge-grand_caravan/power_locks_will_not_lock_or_unlock.

- New Hyde Park, NY, USA

problem #5

Mar 172006

Grand Caravan

  • Automatic transmission
  • 360,000 miles
: the contact stated while parked down hill the manual sliding doors slammed shut. The door goes into the lock position but, the plastic mechanism that holds the door locked has a crack which causes the door to slam shut. The dealership has been alerted.

- Thousand Oaks, CA, USA

problem #4

Aug 012002

Grand Caravan

  • Automatic transmission
  • miles
While driving consumer Dodge Grand Caravan will go into neutral. The consumer stated on one occasion, the vehicle was in drive, but it would not move. The consumer had to move the lever a few times in order for the vehicle to move. The consumer was told the problem she was experiencing could not be duplicated in the 2 weeks the mechanic had the vehicle. The steering wheel pulled to one side and vibrated when slowing down. The rotors needed to be resurfaced. The emission hose and gas cap were replaced. The passenger side door has to be opened and closed several times before staying shut. The oil pan gasket and axle seal were leaking.

- Fairhope, AL, USA

problem #3

May 162003

Grand Caravan

  • miles

A D V E R T I S E M E N T S

The vehicles sliding doors did not work properly. The dealer has inspected it three times but could not duplicate or correct the problem.

- Hamilton, AL, USA

problem #2

Apr 072003

Grand Caravan 6-cyl

  • Automatic transmission
  • 22,000 miles
I have a 2002 Grand Caravan with dual sliding doors. Sometimes, the doors do not detect an obstruction and attempt to close anyway. Yesterday, my 3 year old daughter received minor bruising to her waist after climbing out of the van while the door was in motion. The door did not retract until I forcibly pushed the door after seeing her in distress. It did not retract after sensing her torso in the path. She was ok but received a bruise on each side of her waist (door and van body contact). I had to use unnecessary force to force the door open and doing so disengaged the automatic closing mechanism which required a manual closing afterwards. This has happened numerous times but has never resulted in an injury until now. The dealer says that a certain amount of resistance is required for the autoreversal to activate. Evidently it requires more force than my child's body. This is unacceptable.

- Raleigh, NC, USA

problem #1

May 012002

Grand Caravan

  • Automatic transmission
  • miles
Both power sliding doors will not stop when consumer puts hand in path of door at bottom, it shuts automatically. Dealer admitted they are made this way. The slot at the bottom of the sliding door was wide and could catch hand or foot of passenger.

- Jacksonville, FL, USA

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