4.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Grand Caravan seat belts / air bags problems

seat belts / air bags problem

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2002 Dodge Grand Caravan Owner Comments

problem #1

Jun 012003

Grand Caravan

  • 21,000 miles

A D V E R T I S E M E N T S

We've experienced problems with the middle row integrated child safety seats. Several times, the tensioner on the seat would not work, and I had to pop the end of the seat back cover off to access the mechanism to free what the belt was caught on. I didn't completely remove the cover so I could see exactly what was happening. Also, sometimes the buckle will not secure the belt plate. It will secure after several attempts, and we've recently noticed that it works better if we latch a particular side first, then the other side (5 point harness). I don't know if the mechanism sticks or if food or something got forced inside. These have both been recurring problems since we purchased the vehicle.

- North East, PA, USA

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