Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
31,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Grand Caravan seat belts / air bags problems

seat belts / air bags problem

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2002 Dodge Grand Caravan Owner Comments

problem #4

Dec 252010

Grand Caravan 6-cyl

  • 124,000 miles

A D V E R T I S E M E N T S

On 12/25/2010 my family and I was driving in our 2002 Dodge Grand Caravan sport, VIN # [xxx]. we slide on ice and snow going down a hill and at about 35-40 mph we smashed into a tree head on. Both airbags failed to deploy and both front seat belts did not lock. Lucky no big injuries. The whole front end, metal bar, radiator, hood and frame were all damaged. If the tree would have been any larger, we would have had serious injuries. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Rutherfordton, NC, USA

problem #3

Apr 252002

Grand Caravan

  • miles
Problems with seat tensioner and automatics doors malfunctioning. Air bag light remains on, as a result consumer has had the seatbelt tensioner and airbag module replaced. Automatic doors have also malfunctioned and has been reprogramed.

- Roanoke Rapids, NC, USA

problem #2

May 272002

Grand Caravan

  • Automatic transmission
  • miles
I purchased a new 2002 Dodge Caravan on 4/17/02. On 5/27/02 the van was in the dealership with the airbag light on (this was the second time it was in the shop for this same problem - previously in on 4/25/02). According to the dealer, the seat belt tensioner circuit was opened, wires traced back from acm to tensioner, no crimps found, module needed to be replaced. The airbag control module was then replaced.

- Roanoke Rapids, NC, USA

problem #1

Mar 122002

(reported on)

Grand Caravan

  • miles
Child was in seat belt playing with a toy and accidently hit seatbelt buckle, causing it to come unlatched. Dealer contacted. Please add VIN.

- Williamsburg, VA, USA

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