Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,575 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Grand Caravan steering problems

steering problem

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2002 Dodge Grand Caravan Owner Comments

problem #3

Dec 212003

Grand Caravan 6-cyl

  • Automatic transmission
  • 32,725 miles


Power steering pump, rack and pinion seals, transmission soleniod pack. On Dec 16, 2003 I took van in for brake problems. The dealer did a recall job on the power steering cooler hose. 1 week later the power steering started growling. I checked fluid and noticed the pump was dry. Apparently the dealer didn't top off the fluid. I filled resevior and drove but it still had a little growl in the power steering. I took the vehicle back into the same dealer on Nov 19, 2004 for an oil change and another power steering hose recall and told them the story and to check out pump. They said the pump checked out ok but there was a little noise when making sharp turns but they weren't going to replace the pump. I told them I would bring back in colder weather because it was stiff to steer. I returned on 2/22/2005 because the pump was really growling and it was hard to steer. The dealer checked the pump said it was low but they did notice leaks from the rack N pinion and transmission soleniod pack. I asked them if this was due to the power steering pump and they said no. I explaind I purchsed the vehicle from them exactly 2 years ago and it was less than a year old and only had 20K on it. They said they can't warranty it but would fix it for $1600. I declined at this point.

- Cedar Rapids, IA, USA

problem #2

Sep 092004

Grand Caravan 6-cyl

  • Automatic transmission
  • miles
While driving at 35 mph steering wheel felt loose and made a loud noise. Vehicle was taken to the dealership, who replaced the steering pump. Eight months later, dealership indicated the needede to replace the steering pump at consumer's expense.

- Rochester, NY, USA

problem #1

Jan 152004

Grand Caravan 4-cyl

  • Automatic transmission
  • 38,000 miles
I have a 2002 Dodge Grand Caravan with 45000 miles on it and the power steering has to be replaced, I think that is premature & should be consider as a recall.

- Bradenton, FL, USA

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